Our AC recently went out last weekend, and I was hesitant to use our home warranty contractors because we've had experiences where companies try to upsell unnecessary services or avoid completing work that should be covered under warranty.
Instead, I reached out to a few contractors on Yelp and received a call back from Tom's company within an hour. They were able to schedule an inspection the very same day. Tom arrived on time, was professional, and got right to work diagnosing the issue. He quickly identified the failed part and had it replaced within the hour.
The price was more than reasonable, and what I appreciated most was his honesty. He explained that our system will likely need to be replaced in the near future, but there was absolutely no pressure or sales pitch. He simply provided straightforward information and options. Thanks to Tom, our AC is back up and running, and we're now working on plans for a system replacement with him very soon!
If you're looking for an honest HVAC contractor, I highly recommend Tom and his crew. Be cautious of companies that immediately quote outrageously expensive repairs or replacements without thoroughly evaluating your system. Tom provided excellent service, fair pricing, and honest advice--qualities that can be hard to find these days. Highly recommend! read more