Bryson was beyond great in servicing our 1996 Chevy Blazer. We were in quite the predicament…read morebecause of a failed hood latch prevented access to the engine. Although he was incredibly busy, he took on the job, soaked the latch parts and cable overnight and then came up with a great and inexpensive fix that required zero parts (other than a pinch bolt, no charge). He shortened the cable and routed it in front of the grill. It works perfectly. Bryan's ingenuity and honesty let us enjoy the Moab environs stress free. I can not recommend him highly enough. In a world filled with dishonest mechanics, Parriott's Garage is an oasis of ingenuity, integrity and honesty.

Excellent experience- very conscious of physical distancing, great communication and timely repair,…read moreeven during a holiday week. Reasonable prices and thorough service. They gotchu!

I stopped by Point S bc a guy from an auto store recommended I get my tire checked if the tire…read morepressure seemed low, possibly due to a slow leak, and due to the weekend coming up, I should go there today (Friday). These guys were able to get me in within a few minutes and it was determined that I had a puncture. They were able to get it repaired within 15minutes or so. I was on a road trip from another state and it had snowed, so it was a relief. They were very nice and would definitely recommend them.

Was in from Houston TX to attend the RAM RALLY in Moab UT. Went out on the trails and started…read morehearing a clanking noise. Called them and dropped it off and 3 1/2 hrs late they had it fixed. Would definitely recommend them to anyone.

Watched this lady lose it on a younger couple. Screaming, cussing and she seemed very much out of…read morecontrol. The couple was apologizing and trying to round up their dog that got lose. I will never do business here after watching how they treat people. Do better!

So as a previous shop owner, I thought long an hard about updating this review because of the…read morepossible impact on this business. But, I believe it is my duty to let people know what they are possibly facing if bringing their car in for a come back. Here is my story. A few months back I had some repair work done at this shop. It was to replace a egr pipe on the back of my sprinter engine. About 3 months later the same part broke again. Diagnosed by the mechanic I used in Portland. The cause? The middle bolts had not been attached by the previous mechanic. Because the bolts had been twisted off due to corrosion an some rust etc. Now, this is a regular occurence in auto repair. Bolts break all the time. But usually, when something like this happens, you present it to the customer. You give them the choice of finishing the job the short way, or the longer more complete way. None of these options were presented to me. The work was done cutting corners I didn't approve of, and in the long run, caused the failure of the part because it was not attached properly. Asking them about a warranty was an upward battle. Pro tip- if you ask about a warranty, and their answer is "depends, who is this?", You're about to head down a shitty road After they figured out who it was, a string of excuses rolled in - stuff like, "we don't know how you drive.", "You cancelled on an appointment once with us", "maybe that part was built to break" etc. The front end of their service is great when they're accepting your money. But standing by their work, you'll have to meet a tight rope standard before they will consider it.

Update Matt! You NEVER gave me the invoice and blocked my number when asked. I have the Venmo…read morereceipts, no bill was ever footed. I didn't "run to my daddy". I paid ~$7,000 for terrible, lying "labor" if you could even call it that. One day your business will finally be taken down!! You're well known by the Moab police department, I hope someone is able to get enough info to take you down :) everything you have said is a LIE!! This man forces people to leave good reviews so just take your vehicle elsewhere.

We were from out of town and had a serious problem with our travel trailer's axle. And we were…read morebroke down pretty much on the middle of nowhere. Matt came to us and welded the broken part and got us back on the road. He was a really nice guy and did good work. Highly recommended.

I work in Moab which is how I found Curtis through google search. Unfortunately to say Moab has a…read morelack of amenities and services is understatement. It's slim pickings for anything . I hired him for brakes and an oil change prior. And now I can't help but doubt he used the correct oil. I trust people and give them the benefit of the doubt and with mechanic I'd hope they'd be honest if the problem I'm explaining is out of their realm. I reached out and told Curtis I'm having a new noise from the rear differential and the side of my Mercedes RV. I sent him screenshots of google possibilities including checking transmission oil and cleaning out EKG. Neither of which was touched because Mercedes doesn't come with a dipstick and he didn't have one for my vehicle. he told me it sounded like my U-joint. He did end up under my vehicle but didn't mention if it was my U-joint or if he'd addressed it . He did set up the T Torx and cleaner for my EKG and left me there to do it while he took a break saying he could fix whatever I did wrong but I was intimidated to remove anything so that didn't get done .I was at work when he showed up to start on my RV. When I got out at 6 pm it was still broiling hot as we are in the 100s right now. So now after work I'm standing in heat getting baked helping him brainstorm using google. He had jacks under the RV and is starting to tell me all these issues I didn't have before. All of a sudden my engine light is on and my brake is going down to the floor and he says that's not right . My shifting is rough and my engine won't even start now . It ran fine for me on my four hours trip just with a noise and now he's got a bucket of new problems I didn't have . I told him I just got my rear differential built not so long ago and he tells me how so many men love to take advantage of a female and use control. I got irritated when after working for 8 hours and now standing in the sun for hours he starts talking about life more than he's doing anything . I tried to discourage this by standing facing under my hood. I help him bring his items, tools, jacks to his shuttle bus so we can do a test drive and it's almost 9 pm now. The test drive killed me. My Rv acted like it was going to need to be towed back to where I'm working . He used the OBD port on my drivers side to get codes and was writing them down and telling me which gear to shift to and my RV sounded like my motor was going to blow up and be broken down and I couldn't believe how it got way worse then what I reached out to him for . He knows I make $20 an hour and he tells me his bill will be affordable . I'm getting ill from stress at this point since my 2019 Rv is acting ruined and he's messing with his ODB port and computer and all of a sudden he says he thinks my stress will go away and it starts shifting right and we drive back to my Rv site and he says he will brainstorm that night and come back tomorrow. He didn't come back and reached out later in the day asking if it's shifting good. I drove up to front of property and told him it is. Was a five minute drive to start work. He sends me bill for $320 which I pay. After work I drive to Grand junction because I try to get toward cooler temps on my days off . Well the original noise is still there from the rear. What I reached out to him for is still there as well as all the stress of whatever he performed that made it act way worse affecting the rig. Exactly as it was before I baked in hot sun with him after work brainstorming problems .So now I'm out $320 with same problem. My coworkers gave me the stink eye when they learned I called on him again. When I hired him for oil change he left intake valve disconnected and I had no power entering hwy 191 amongst semi trucks. Cost me driving back and forth twice and losing two hours .My coworker used screwdriver to tighten clamp back but returning to hwy same problem. Other side needed to be popped in too which Curtis ended up driving out to me for. I was super forgiving but after wasting $320 not so much .

Curtis was fantastic. Helped us out of a bind on a Sunday when our check engine light came on and…read morewe needed spark plugs replaced. He came to us, fixed the car while we ate lunch, and we were on our way. Great service, and he didn't price gouge us for service on a Sunday either, like another mechanic was going to do. Five stars!

We broke a CV axle on our Bronco while in Colorado and had to limp it into Moab where we had…read morealready reserved a hotel for three nights. I was able to order the new part from the local Ford dealership and got it the next day. The dealership was not able to fit me in for several weeks which just would not work since I was on vacation. I called around and finally found Westauto Repair in Moab and they not only squeezed me in but the owner went above and beyond by dropping me off and picking me up from the Hotel while they installed the new parts in less than 2 hours! The Ford dealership said it would be a 3 1/2 to 4 hour job. So they fixed it in half the time and saved me several hundred dollars in labor charges! I was able to take my Bronco off roading and enjoy the whole reason we came to Moab all because of the kindness and great work of Mr West and his son who went above and beyond

I sustained trail damage to my Jeep on a trip to Moab. West Auto fit me in and had my Jeep quickly…read morediagnosed and repaired. Honest, competent and fair mechanics. I paid them more than they asked for because their work deserved it. Crazy, right?!

After a mishap with my pickup on a trailer, I needed to have someone fix the punctured fuel line…read more We weren't able to get it towed until after 5 on Friday night. Emma discussed the issue with Jorge and others and they said they could probably get it done on Saturday. They are usually closed but had other vehicles that needed to be completed also. They were able to get the pickup repaired by 3 pm, at a price that was lower than I anticipated. Thanks everyone for helping me out.

I broke some wheel studs on a trip to Moab. We did a trail fix and were able to get it back to…read moretown, but I was still a bit worried to be able to drive it home, let alone wheel some more. They were able to get me in right away and have the truck fixed so quickly that not only was I able to drive home, I was able to go out and wheel some more that afternoon The price was also very good. I understand in a place like Moab there could be a reason to charge higher prices, but the labor was right in line with what I pay back in Arizona. It was well worth it to pay that rather than do a sketchy repair ourselves in the Carquest parking lot

Listened to our truck that was making a noise for free, and told us it was 100% the transmission…read moreand we needed to get to a shop asap. Found out the next day it was a loose bolt and cost nothing to repair. Poor advice and overall confident, would not recommend

2 women and 4 kids, broken down RV, on a road schedule to get back home and when we contacted him…read morehe came right out and fixed us up that day. Not only did he tend to the problem but he went above and beyond with details that make a huge difference m. He also very politely educated us on anything we were unaware of and needed to learn. He even fixed our AC in the RV when we only called him out fir the engine repair. Could not recommend him more.

We were pulling a large boat from Oregon to Texas when the change oil light came on in our truck…read more We were rolling through Moab and noticed the nice clean shop off of the main road. The crew was exceedingly friendly and even let us bring our dog into the waiting area to get him out of the heat. Not only were they were quick and efficient with the oil change...we showed up just before closing and they stayed to get it done instead of asking us to return in the morning. Overall excellent service.

Slick Rock Auto Spa, wonderful staff and excellent service. I had them work on my pickup, and had a…read moreminor thing that bothered me. It wasn't something that affected my truck, just I didn't like it (ocd with symmetrics). Bob didn't say anything or complain he just said ok. They pulled in the back. And began to look at how to fix the issue I had, with no scheduled appointment. In about twenty minutes,they had the problem resolved free of charge. I am pleased with the outcome. Thank you Slick Rock Auto Spa