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    UPMC Hanover

    2.4 (25 reviews)
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    3 years ago

    seems like no one knows what's going on in the e.r. staff standing around talking like they don't want to be bothered

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    Edward K. Leventhal, MD

    Edward K. Leventhal, MD

    1.0(1 review)
    1.4 mi

    Beware! Dr…read more Leventhal suggested an MRI followed by a Fusion biopsy before he would treat my BPH (benign prostatic hyperplasia). His surgical coordinator in the Hanover Urology surgical area explained everything and was to manage the procedure and said I would get only one needle into the lesion area. I completed all the pre-surgical testing. What followed was a complete disaster. Firstly, there seemed to be a breakdown in communication and coordination between the various departments. I had to personally arrange for the MRI disc to be sent to the hospital, which was a step that I expected would be handled internally. Additionally, the pre-surgical testing results for blood tests and urine tests were not received by the hospital and practice, despite the heart test results being received. This lack of coordination led to unnecessary stress and confusion for me as I had to make numerous phone calls to ensure that my test results were properly communicated. I arrived on time for the biopsy on August 18th, at 9 am, and waited an hour in the pre-surgical area. Finally, the doctor arrived. I was already prepped for my biopsy. Dr. Leventhal explained I would experience 14 needles in my prostate although his surgical coordinator said only one needle would be inserted into the lesion. I asked her to repeat that at the time, so I was clear in what she said. Dr. Leventhal has poor bedside manners and is generally abrupt. I explained to him she said only one needle. His response "She told you wrong". I again questioned. He repeats "She told you wrong". He says the pre-surgical staff member is a substitute as if that is my problem. He says, "Mr. Castetter you have a decision to make to have the biopsy or not". Already feeling anxious and disappointed about how he spoke to me and my already bad experience, I said "No". Dr. Leventhal said nothing, he left the room. That was the entire conversation that lasted maybe 1.5 minutes at the most. Next, the nurse came in and removed my IV. I explained to the admitting desk what happened, and she said no charge and gave me a card from a UPMC representative. I left the hospital.

    From the owner: Edward Leventhal, MD, specializes in urology and is board-certified in urology by the American…read moreBoard of Urology. He practices at UPMC Pinnacle Urology and is affiliated with UPMC Hanover, UPMC Community Osteopathic, UPMC Harrisburg, and UPMC West Shore. Dr. Leventhal earned his medical degree at Drexel University College of Medicine. He completed his residency at Tripler Army Medical Center.

    UPMC Hanover - hospitals - Updated June 2026

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