Had to come back to the same ER, this time with my husband, and again had an excellent experience…read more From the front desk to the doctors and nurses- Everybody is very friendly, patient and efficient. I will never go to another ER for as long as I am in this area.

I was dreading having to go to the hospital last night and knew I could not handle the long wait at…read morethe regular er so I opted to go here and I was relieved by my decision. the wait wasn't to long, the nursing staff and dr was above and beyond helpful aiding in our healthcare needs and educating me of everything required for after care. I appreciate how quickly the dr and nurses adressed our needs and got us discharged. thank you

To be honest, wasn't sure what to expect when I went to this ER not being from the area much less…read morethe state. Between every staff member I encountered and the time I spent in the ER, I can't say enough good things. Just amazingly wonderful, caring, knowledgeable people; Appreciate them all immensely. Big thanks to Chantelle @ the check in area, Ampa, Elaine and Kristen and especially to PA Michael James Lewis and Nurse Mary D. who worked their magic and made me all better - So grateful.

Entrance sign in was quick and effective friendly and knowledgeable. Was considerate and efficient…read more Waiting room was clean n comfortable. Staff was friendly and efficient

I was seen @ the Middletown Free-standing Emergency Department and I have to praise Anthony Moore,…read morePA. He is an outstanding PA. As a retired nurse, he is very knowledgeable & has a great bed side manner. I love the fact that he entered the room with a big smile on his face, even with seeing 100 patients a day. Many times you do not receive that type of greeting from your own doctor. He spent time with me and answered all my questions that I had. I use this facility quite often and I have always been treated in a friendly & professional manner by staff, PA's and doctors. As a nurse now on the outside of the health profession, I have learned that it takes several months to get an appointment with your own doctor when you are sick. I am so thankful that we have these Emergency Center's that are staffed by PA,s and NP's. You may have to wait to be seen, but at least they are willing to see you. When your doctor is unable to see you, the first thing they tell you is to go to the ER. This Emergency Center does not work from 9:00 AM to 5:PM.

This place has turned into a urgent care for individuals with colds back aches etc…read more referred to ER 12/22/2025. Arrived 1510. Checked in w billing 1530 1545. Vitals taken. Told to wait. lol. I was sent here because surgeon believe I have a blood clot. After having surgery 5 days prior. Leg is swollen to the point looking like Popeye's forearm. 2 hours later. Still waiting. Now. 1720. No organization. No color tagging white to blk based on alignment. 1725. They just took a patient for a chest xray that came in 30 min after me. Sorry I have to laugh. He is hacking going a chest X-ray. Unfortunately. Now it's BS I have to click 1 star - negative numbers for service prioritizing. DOES NOT EXIST HERE. 1730. Still nothing. Go elsewhere!!!!!

I went to the ER yesterday because I was in massive pain. I am a cancer patient. the er…read morereceptionist was partially incompetent, but the crappiness ended there. Everyone in the actual er was extremely professional and pleasant. They were very caring about my pain level. They listened and were super helpful. Particularly, Nurse Mallory and PA Kent. Really nice medical staff with lots of caring about my pain and comfort. I dislike going to the ER immensely but it really helps when there are people like Kent and Mallory. Top notch people.

I decided to visit the ER for my breathing issues. Glad I did. The staff member in the Lobby got me…read morein without a wait. Right into a room and the nurse seen me immediately to get me set up for the doctor. The nurse & doctor were great. I was treated very well and they addressed my needs. Left their felling much better. I'm glad I made the decision to go to the ER today. Thank you

Don't go here unless it's for something simple; really simple. We gave this ER a second chance and…read morethey never even ran the fluids my daughter was suppose to get, bag was hanging but never connected and did not give her her urine results before she left either; just take the few extra minutes and go to INOVA Fairfax.

Horrible. Avoid at all costs, especially the ER. Do they even have actual doctors or does a NP…read morerun it? Either way, it's poor.

PLEASE TEACH THESE PEOPLE HOW TO DO IVS! I came in with numbness in my toes and fingers and they…read moretook blood work, put in an iv, did an ekg and a cat scan. All came out normal EXCEPT for the IV which they clearly dont know how to put in correctly or take out correctly! They took out the iv and then I started to bleed all over my clothes, my purse, my car. I had to come back in to have them redress it... there was so much pain and so much blood! And they had the GAUL to tell me, "oh this happens all the time." WHAT? ALL THE TIME? Someone needs to hire a whole new crew, Cause these folks have no business near a human being.

This facility is really close to my home. The staff is very friendly and they always take me back…read moreright away.

this facility is fraud at its worst. it used to be called access of fairfax, a true urgent care…read morecenter run by inova. not anymore!!!! blue cross copay was $50$-$100!!! they changed the name of the facility to inova emergency center. copay now over $500!!!!!!! typical inova and blue cross rip off! avoid at all cost!!