I came to the we at 1:57 sat in the waiting room until 9:20 when I finally asked what was going on…read moreand I was told I had been discharged by hours ago! Never saw a doctor had X-rays done around 4p. Now I'm starting the process all over again, if I could walk I would have left hours ago!

Hamot needs to read this article on medical ethics below…read more . My relative went there with a horrible toothache and a proven history of past heart attacks. He was in agony due to a toothache and is not supposed to take aleve due to kidney issues Tylenol won't touch the pain for him he knows this. Aleve and ibuprofen are jokes for tooth aches and he is supposed to avoid them I am sure you are good people and mean well but your actions and policies are cruel and they don't have to be . He has no idea how long it might take to see the dentist he just realized this is acute. He already tried to tough it out with over the counter meds but at first he came here not due to pain but in fear he was having a heart attack. But as he sat here the pain got unbearavble. He is over 60 and rarely visits the ER and only does for heart issues and you could easily see that he never asked for pain meridine at the ER in the past. This time he did - --- he pointed out he slept 3 hours last night. THis is an elderly patient who has had cardiac issues has a medical history locally online and they could validate the cause of his pain. it was more than just the tooth. the first dr was very nice and was going to help find something which by the way he only asked for nerve medicine as it had helped i the past. Teeth are part of your neurological system and surely there is some nonaddictive pain medicine you can find for teeth if that is the concern. The second dr said just use aleve which is not sufficient! --watch wanda sykes on ibuprofen. We had just come back from a show and it was a weekend. We left tht show at inter issue due to his pain shooting in his face. He also had a high 175/101 blood pressure which was because of the pain! this is just cruelty on wheels. You are so busy trying to avoid drug shoppers--who would show a history of tons of visits to the ER etc etc --that you deny empathy and compassion to those who need it the most. You could have seen that he literally had a broken bone months ago but did not ask for special pain medicine. But now he was in agony and he is a cardiac patient and I am beside myself seeing him suffer for no reason at all. Please read this on the ethics of pain management. You could have just given him a few days worth. But now he is suffering greatly. https://journalofethics.ama-assn.org/article/why-must-pain-patients-be-found-deserving-treatment/2008-01 everyone there was very nice and cordial. But you didn't give him the dignity to get the simple treatment he needed --you could have done it and you didn't. We are leaving upmc medical plan and may never go to hamot med center again. You easily should be able to see the history and figure out who is actually in pain. But hamot doesn't care enough about patient suffering to figure out a protocol to give them pain medicine that is just and compassionate . Are you a football coach telling people to just bear the pain like they are competing for some tough guy award or a compassionate doctor? get some counseling this was cruel. Read the ethics article by the AMA on this topic There are many studies showing that Tylenol does not work AT all for many people based on genetics .

Nice efficient staff. Helpful and quick.! Will recommend to family members and friends!read more

From the owner: UPMC Horizon - Greenville Emergency Department located in Greenville, PA is available 24/7 to…read moreprovide top-quality medical care for any emergency. Our experienced team of emergency medicine specialists, nurses, and support staff is dedicated to delivering prompt and effective care to every patient who walks through our doors. We utilize cutting-edge technology and advanced medical techniques to ensure that our patients receive the best possible treatment. From minor injuries to life-threatening conditions, we are here to help you when you need it most. Trust UPMC Horizon - Greenville Emergency Department for all your emergency medical needs.

The people who work there are nice and friendly I wish I could go for ever but it top tier hospitalread more

We've were at the er for over an hour. Waiting room is empty patient rooms are empty…read more No communication at all from staff. If this was life threatening my wife would be dead .

This hospital is all about getting you in and out. My cardiologist is Dubois Cardio so I had to go…read morehere. I wear a defibrillator because my heart is only beating 30% and it's supposed to beat at 60%. They blame my blood sugar which is over 400, but they never gave me any insulin or anything to eat. I'm being discharged today without any tests. I would definitely akip this hospital and go to Pittsburgh or Punxy.

The absolute worst place for an emergency. Waiting over five hours for a CT scan. Infections in the…read moremouth and head are deemed less important than slips on ice. The quality of care is too fleeting to ascertain. This is the third time this ER has been sloppy and slow.

Horrible experience. Came to get a brain scan due to migraines and high heart rates and they took…read morehours, I never got attended. I ended up leaving due to how long I waited. There was other people also waiting who were there before me. I can imagine people die or get worse while waiting to get attended. Never again would give zero stars if I could.

Fastest staff hands down the fact that this place has 2 stars really passed me off! People have…read moreobviously never been to Pittsburgh and I think it should be a requirement before posting such 2 star on this fantastic establishment. I have to come back in the morning and I'm not even mad about it! So fast!!!

I was in the adult unit of inpatient mental health services. The staff are generally quite kind and…read moreaccommodating. However, there was no compassion for me when I had a panic attack over getting my blood drawn. The phlebotomist held my arm down and did the blood draw mid panic attack while I was crying for him not to. As someone with past sexual trauma, this was quite triggering and you'd expect those dealing with patients to be more trauma informed, but I guess not. They also put me on new medication without informing me what any of the possible side effects would be or even asking me and have been known to do this to patients.

Handicapped automatic doors at Building D Imaging and Medical do not work properly at 7 am. This…read morehas been an ongoing issue for months. Sometimes they work. Sometimes they do not. This is not fair for people in wheelchairs or people pushing the wheel chairs. UPMC should have the resources to address this issue. This has been an ongoing issue for months. It is a known issue by hospital staff. Response to Business Manager: I filled out the form you mention before and heard nothing from UPMC. I outlined the concern here. Main entrance to building d off Sherman Street where multiple handicapped patrons visit hospital daily.

I had to visit ACMH emergency room on this visit I had the pleasure of having 1 ER RN (Laura Overly…read more)and. IUP student nurse (Sara Shiver)take care of all of my needs while I was in the ER. It was a pleasure to watch these 2 work as they pretty much knew what I needed before I asked. 2 people who where obviously in love with there careers. These two women deserve more thanks than I could obviously give. Thank You for making my ER experience a pleasant one. Mark

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

Parking was easy, my loved one was ready to be discharged; just awaiting a consult with a…read morespecialist for the "all-clear".

I was there with my friends last night after we got into an accident. You sent one of my friends…read morehome, who was clearly re-concussed and could not walk HOME! Why the fuck would you do that? You people are horrible!