I have seen three different doctors and a PA at this office for various issues. It's been a mixed…read moreexperience but I know I can be a tough case. They do offer some online scheduling and also by phone. It is a big office and quite busy. There are several different check in windows when you arrive. I do feel possibly a better screening process when calling to schedule. They scheduled me to see a PA (my regular doctor was on leave) and even the PA questioned why I was seeing him as there wasn't really anything he could do. I wound up having to schedule to see another doctor a few weeks later. The office seems to operate fairly efficiently. They usually send you for X-rays before seeing the actual doctor so that the doctor has already seen them before coming in to see you. They also have an orthotist in office to fit you with any braces or boots etc that are needed. My normal specialist here is Dr. Hasselman. He is great. Very thorough. Listens to concerns. Willing to think out of the box. I would definitely recommend him to anyone who needs a foot/ankle specialist.

Dr. McLean is arrogant and demeaning. Doesn't take the patient seriously. He should retire!read more

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

I just spent 7 days on 3 West. I have NOTHING negative to say. They took care of me on all shifts,…read morefrom intake to discharge. Even when I went home fell and had to return. This is MY hospital and it should be yours too.

I had outpatient surgery at the Shadyside SDS Center on 7/29/26. My experience? I was BLOWN AWAY!…read moreFrom my first contact with Lori at check-in, every individual I interacted with were almost like they were sent from Heaven! All the staff were friendly, helpful, professional and in my opinion are the cream of the crop. The facility was clean, not very noisy & my privacy was always ensured. My requests were answered quickly and honestly, I don't think there was anyone who wasn't smiling. This is a team that works well together to provide the best care possible. I would have no problem suggesting that anyone who needs them chooses UPMC Shadyside Same Day Surgery.

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

My brother with recent cardiac care/surgery at UPMC Presbyterian. Care was exceptional.read more

My daughter had brain surgery June 26, 2025. Her surgeon was amazing! The staff was incredible and…read morethe over all experience was a good one! I would recommend Prseby to anyone that needs care!

Following my multiple discharges from South Hills Acute Care, I received home health care services…read morefrom Gallagher Home Care and I am very grateful for the excellent care I received each time. The nursing care I received was excellent and note worthy. My nurse, Meghan, consistently demonstrated professionalism and a genuine concern for my recovery and well being. Her knowledge and kindness gave me great comfort and confidence in my transition to home. Everyone on the Gallagher Home Health team was always respectful and courteous. I received high quality, patient- centered care. I would confidently recommend Gallagher Home Health Care to anyone seeking excellent home health care.

I had a couple of excellent individual nurses but the administration of this place is awful. They…read morelied to a hospital about me being non compliant because they didn't want to admit they were too short staffed even though I was only 2 visits a week. They sent a nurse to my home who stole medication from me and did not take ANY ACTION against her and she's still on staff. I do not recommend anyone go to them. Please see my review on gallagher's monroeville office for more details.

Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.