I have anxiety about leaving positive reviews for providers that I want to continue to be able to…read moresee consistently and flexibly, without a wait--- don't wanna increase the competition to see him, but he's really on the highest level of treatment. He's a healer, on a deeper level, with all the best tools in his belt, including Eastern based treatments and even a good listener. My body is seriously offed up from injury and even though making time to go to an appointment feels almost like I DON'T HAVE TIME, it's always worth it. Always. Open minded doctor, with thriving plants all over the office. The best chiropractic care I've ever had and I've been to a handful of places in the city.

I live down the street and drove past a few times noticing how close it was to me. I made an…read moreappointment and got in same day after work. New patient at that! Very comfortable cozy office. Very relaxed atmosphere and Dr. Moore explained everything in language I could easily understand. I have extensive history and related issues from a previous illness and he was inter in learning about it and not brushing it off do just get to an adjustment. Very thorough and ensured I wasnt in any pain throughout my visit. I felt amazing afterwards and woke up feeling good still! I cant wait to go back!! Thank you!

I posted previously but decided I could almost post daily....if only I have the time to do so. It…read morehas been almost 3 months since my procedures. I worked outside all day yesterday and was exhausted, however as I was complaining to my husband that my legs, feet and hips were way overworked, then suddenly realized that was all true, but my knees did not hurt at all. So Blessed!!! When I am done cleaning dog poop and my Great Pyrenees is huge and so are his remains-----I always tried to check my shoes before coming in and that was a huge challenge as I could not bend my knees to look at the bottom of either shoe and in trying to do so always caused a painful problem. Well, no more, I can bend my knees to check my shoes with no pain, no problem. I could go on and on, each day I am excited with my progress. And yes, there are days that all does not feel great so I use my infarred heating pad and in a few days, all is back to being good. I would do this again in a minute!!!

RAPS earned one star on this review because I was categorically lied to, not because the procedure…read moredid not achieve the desired results. The desired result was the partial or complete healing of two torn meniscuses and the elimination of pain. Cheating on an exam results in complete failure, and intentionally lying to a patient results in a completely failing grade here. I went to RAPS for a consultation with Doctor Adelsheimer regarding my knee problem in the first half of 2014. He said I was a good candidate but was understandably uncertain what the outcome would be since the results are largely driven by the nature of the injury (long tear, short tear, in the middle of the meniscus or on the outside, etc). Whether or not the MRI revealed what was later learned from surgery is unknown to me (explained at the end). I decided not to do anything right away because I wanted to think about it. Eventually I called back with questions by contacting a service representative named Carol. Carol put me in touch with Doctor Adelsheimer who answered my questions. A few more months went by as I thought about it and I called back again with more questions. This time my questions were answered by Carol. I had two main questions. The first regarded the cyst in the joint identified by the MRI. I wanted to know if it would be drained. Carol definitively stated that it would be. The second question regarded both meniscuses since they were torn. I wanted to know if there would be an injection targeting each injured area or if only one injection was made for the entire knee. Again, Carol definitively stated there would be two injections - one each pinpointing the injured area. The only problem with both of these answers is they were categorically false. The cyst was not drained and there was only one injection (unless somehow I overlooked a second and excruciatingly painful needle stuck in my joint). This was not a miscommunication or a misunderstanding. This was an intentional lie. I know this because I was clear in my question, Carol was clear in her answer, and the actions taken by Doctor Adelsheimer clearly contradicted Carol's statement. The reason the word "lie" may make some readers uncomfortable is because the act of lying is a very, very uncomfortable action. Besides the problem with Carol, the staff was polite and patient. The work environment was professional and clean. Eventually, the knee became enough of a problem after the treatment that I elected to have knee surgery. Although there was an MRI, it was only after surgery that I learned the reason for the pain was the tear in the meniscus resulted in a fine thread of tissue with a nerve ending in it moving around uncontrollably. As for the other meniscus it turns out it was not torn at all. Although the MRI indicated it was injured, looking inside was the only way to know for certain what was happening. The moving of this thread resulted in pain, and so it was was removed. This fixed the issue and is why in this specific case the super concentrated platelet procedure would have never have worked. There are other doctors providing Regenexx procedures. I suggest finding one other than this one.

"Beware of Dr. Thomas Burnett's negligent care! Dr. Burnett traumatized my limb, and gave me CRPS,…read moreas a result of improper and misuse of needle aspiration. I now have a serious health issue. CRPS is debilitating, I live with intense pain every day and there is no cure. The trauma caused by Dr. Thomas Burnett has significantly impacted the quality of my life. I can no longer enjoy the things I used to. His mishandling of needle aspiration has crippled me, and ruined my retirement and my life! I really do not know how this man can live with himself?? Please protect yourself and find a competent Provider!

Dr. Burnett was professional, confident, and clearly experienced. He listened and pretty clearly…read morediagnosed my injury and had a relatively simple treatment plan. Two weeks after PRP and laser treatment, my shoulder went from barely usable to nearly pain-free and I avoided the previously recommended surgery from my ortho. I'm amazed at how quickly I saw results and grateful for his expert care. The facility had a great vibe and the entire staff was professional and friendly as well. I will definitely be back for needed care.

Wow. Natalie needs re-trained on how to communicate. Practice called 3 times in a row from 7:50 am…read moreto 8:10 am to tell me same-day that my mother wouldn't be able to be seen over a schedule conflict and could she come in at 10:00 am. My mother can barely walk, so appointments require time requested off work for me and a series of preparations the day before and morning of to get her successfully to an appointment. When I received the voice mail at 9:30 (I get up at 9 as I work until 1am), I called back and they said "well she can't be seen today there was a mix up with the doctor's schedule". I replied "So, my mother got bumped but someone else is getting their much needed appointment today." Natalie replied "You don't need to go all 'crazy' on me." How dare she call me crazy when I was being calm and asking questions she didn't like. She also made it sound like my mother could no longer be seen today, her exact words. When the office manager called back, wouldn't you, she could still be seen. Retrain her.

While giving my daughter lumbar injections at the Wexford Surgery Center, her muscle contracted…read morewhile he was putting in a needle, the needle bent and he told her it was her fault. He said she wasn't relaxed enough. And that he said he has never seen a needle bend from that procedure. Terrible manner with patients. Nothing she could control. He blamed her! He also seemed unfamiliar with her medical background. She seizes under great stress, anxiety an pain. His comments could have caused a seizure with the combination of blaming her for things and the pain of the procedure.

I wish I could give her 10 stars! She is an amazing doctor and person! I was so tired of the…read moreregular healthcare model. I wanted one doctor that took care of everything, that actually knew me. The direct care model is exactly that. Low monthly fee, direct access to your doctor via phone, text or email, and next day appointments! One appointment at Medexpress would cost me $250 due to my high deductible. Now I never have to go to an urgent care ever again!

From the owner: Dr. Natalie Gentile (she/her) is board-certified in both Family Medicine and Lifestyle Medicine…read more She is a proud Pittsburgh native from Mt. Lebanon and is grateful to serve the community through the direct primary care model. As an attending physician at Mayo Clinic in Rochester, MN, she saw that the current primary care model in the US lacks continuity, access, and time with patients. Therefore, when she moved back to Pittsburgh, she opened Gentile Family Direct Primary Care, and is now a co-founder, with Dr. Kirsten Lin, of the Direct Care Physicians of Pittsburgh.