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    UPS Alliance Shipping Partner

    5.0 (1 review)
    Closed 8:00 am - 9:00 pm

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    3 years ago

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    The UPS Store

    The UPS Store

    (25 reviews)

    1.22.26: It was my first time in at this location and the purpose of my visit was to drop off an…read moreAmazon return. It was super easy and fast. The store associate was friendly, quickly scanned my return, and asked if I wanted a printed receipt, to which I said yes just in case something happened to my return while in transit. I will definitely consider this my go-to location for my Amazon returns.

    I was already put off before I even got inside this UPS Store. As I walked up with my package, a…read moresobbing mom and her daughter were walking out, clearly shaken. The mom said she'd just had a bad experience in the store, and seeing her leave in tears immediately made me concerned and wonder what had happened. When I got to the counter with my package, the employee said it needed a quick seal. She told me she could tape it for $2. I wouldn't mind paying that if the box needed tape all over, but this was literally a tiny, 2-3 inch piece of tape just to cover a flap. Goodwill goes a long way, and good businesses make things easy for people, not difficult. That silly, frustrating interaction with an employee who seemed to enjoy making things difficult for people instantly made me understand why the previous customer was so upset. It's not about the $2; it's about an employee/policy that chooses to nickel-and-dime customers for a simple courtesy. This experience was enough for me to look for other, more customer-friendly options for my future shipping and return needs. Or keeping 2 inches of tape with me at all times

    FedEx Ship Center

    FedEx Ship Center

    (2 reviews)

    No problems with Fed Ex! Our small business uses Fed Ex for…read moremost shipping needs these days, and they have always been great! The CdA office staff is always polite and helpful if an inquiry is needed. The people there are great, and we have NEVER had anyone "lie" to us or give us incorrect information in the last 2 years we have been doing business with them. Highly recommended!

    Do NOT Trust FedEx ground, express or freight with you packages! whether sending or receiving you…read morewill be taken advantage of and lied to. the CDA/spokane team is full of employees who refuse to ring door bells, leave door tags or let customers pick up their items in their own city or even county. last year, I had a freight large item that sat in spokane for nearly 5 weeks!! I arranged pick up after having to TELL FEDex that they had my item sitting in their warehouse for multiple weeks. then they scheduled dates then just didn't show up. blaming weather at first and then me after they almost lost my $5000+ item. Today another package will be shipped back to the seller after this local FedEx failed to attempt delivery twice, lied to me and then refused to let me pick it up at a local pick up location. After trying to charge me another $5.99 to schedule a delivery next week, They told me to drive nearly 100 miles to pick up my small package from a Walgreens. I hope you don't use FedEx in the future. UPS and DHL have no issues helping their customers and delivering us our packages!

    UPS Alliance Shipping Partner - shipping_centers - Updated August 2026

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