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    FedEx Ship Center

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Smooth Transitions of the Inland Northwest

    Smooth Transitions of the Inland Northwest

    (5 reviews)

    Picture this: Your grandma falls and injures her knee. The…read morebest solution is to downsize into a smaller home, less stairs, and a little assistance. We hired Deanna to destress the situation, as my grandma tore something in her knee and couldn't help pack or move to much, besides go through her own belongings. During this process she had the help of 3 daughters, 2 husbands, a couple of friends, and a moving company, so in no way did we put the entire move no this women. Her job was to help sell the remaining items in the house and bring in Vendors to buy what they would like, and she would donate the rest of the belongings left. Deanna also committed to cleaning the house, and shipping out items to one of her daughters. When I showed up to help on Monday, 5 days before she closed the house and everything in it needed to be perfect, Deanna was on a personal phone call (one hour, on our dime) after making her cry about how there's no time, she needed to be doing things faster, and how the place was a mess. It was bare bones, it really could have been finished that day. she hid when I came in with one other helper. I heard her on the phone asking the real estate agent if he had someone to clean the place, he said no. After that she walked out to the living room and asked if we had cleaning supplies or a vacuum she could use (it's all at her new place). She was frustrated and said someone would clean the house tonight. One of the daughters stopped by the house that night, she left every light in the house on, the doors are all unlocked, and THE OVEN ON 500 DEGREES CLEANING MODE!!!! She also had a bum knee, she couldn't even go downstairs to help price items for sale or clean she didn't even see half of the house, every time she was there she was on the phone or drinking my grandmas teas, or water bottles, sitting on a chair 80% of the time. She never would answer phone calls the last week, she would return them in her own time, she couldn't give us a game plan for when things would be done. The next morning she had another older women there cleaning up the rest, she was nice, but kept telling me they were so busy and didn't think they could donate the couch downstairs because it was a pullout bed and we would have to pay someone to move it (but that was in the agreement). They waited till 2 days before the close date to tell us this, and the couch wasn't even a pullout, they didn't check.. The items she was supposed to ship to someone, she tried pawning off on me, she wanted us to drive all the stuff from Spokane to Tacoma 5 hour drive. So get this the whole situation was so sketchy we asked for an itemized receipt with the bill. She delivers the bill with no itemized receipt, it gets better the quote of 500-750 was out the window, it was a $3000 bill. She also said she didn't have time to sell her stuff which was a 70/30 split and she donated it all, and when we asked where "SHE FORGOT" ???? She also managed to lose boxes of my grandmas belongs, memories that we all cherish and could one day be passed on, but now they are all gone, probably in the back of the storage unit with the "donated" items. I had to take photos of stuff downstairs for my grandma so she could see what's left because Deanna couldn't tell her. When my grandma tried to discuss the bill, she walked off and said "no we are done" . Beware she doesn't help, she destroys.

    This was probably the worst experience that I have ever had using this woman nothing she promised…read morewas delivered on she quoted one price and then it was four times the bill after she was non-responsive disorganized and then the people that she claimed she had that was going to buy my mother's items that she didn't want to take with her to assisted living she claimed that she couldn't sell them so she donated them yeah right..... she made the move horribly stressful and claimed she did all this work but little did you know Deanne that my mother's friends were watching and seeing how little time you were actually there. I am sorry that my mom had to go through what you put her through. So I would NEVER recommend this woman. She made an already difficult situation 10 times worse!

    Five Star Moving Services - A bed that we put together

    Five Star Moving Services

    (4 reviews)

    Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

    Great rates as a getting quotes was easy. Excellent communication, quick responses, very customer…read moreservice friendly and customer service oriented.

    FedEx Ship Center - shipping_centers - Updated June 2026

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