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    UPS Customer Center

    1.4 (12 reviews)
    Closed 2:00 pm - 5:00 PM

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    Ship My Orders

    Ship My Orders

    (5 reviews)

    I've been with this company for the good part of 10 years now and they still treat me like sh*t…read more They recently merged with another company Speed Commerce, the new platform and setup is a nightmare. They didn't even give me any notice to the switch, just BOOM! "Uh ya we merged with another company." No migration just a rug pull. They deleted my 10 year old customer address book I had with them and have no plans on reinstating it. And there is no new address book available to populate frequent customers, you will have to manually type in every freaking shipment from scratch. The new IT team has completely ghosted me and my current technical issues. SMO has been a lackluster company to work with from the start, their original dashboard was old and outdated from the 80's, they cut a lot of corners, are understaffed, will increase prices regularly, and will overcharge you regularly. The new dashboard is lacking significant features I need for my business which has forced me to switch fulfillment companies.

    Let me start with what you really want to know. Yes, Ship My Orders is the only fulfillment company…read morethat you should hire as your shipping partner. Take it from somebody that has been in business since 1999 and gone through more shipping facilities than I even want to remember....from smaller, family-run operations to the largest in the country. If I could give them more than 5 Stars, I would, without hesitation. Here's why... Customer Service: Straight up excellence on every level, no matter who you are dealing with. When you interact with SMO, from the initial inquiry to the set-up process and any questions or issues you have once the account is up and running, you can bank on timely, thorough, friendly (imagine that!) communication. It obviously starts at the top with David, Diana and Heather and trickles down to everyone I have ever dealt with here. Every, single, time! Misty, Jennifer and Rachel are the best CS reps I've worked with....always solution-focused and great at what they do. Shipping: It's awesome that everyone is efficient and friendly, but if the packages aren't being shipped accurately and on time your customers will be livid and you might as well invest in whatever company makes your favorite headache medicine. Check and check. Not only have they been virtually flawless (pun intended), but they send your customers tracking automatically and I haven't had a single package miss a deadline or be sent the wrong way. Technology: I see you Luis! I am not a tech wizard but thankfully they are. Everything is automated from pulling orders down from our various selling platforms and websites, fully customized packing materials and tracking emails, a website portal that absolutely kicks ass where you can see real time orders, inventory and tracking 24/7 to automatically uploading tracking directly to various seller platforms. Just think about that for a minute. Once you get everything set up properly you will have nothing to do manually when it comes to fulfillment. And Denise will work tirelessly (and with a smile) to make sure that your account is perfect when you flip the switch....she's exceptional. Pricing: The most reasonable rates I've found in almost two decades in business and the billing is as utterly transparent as it gets. No surprise charges like you get with a lot of other companies. And when you consider the service and technology you have access to at SMO you might want to check into getting therapy if you decide to go somewhere else. Bottom Line: As a business owner, you want a fulfillment house that allows you to basically forget about fulfillment and let you aggressively focus on marketing, customer service, product development etc. You also want to feel comfortable growing your business without concern or fear that significantly increasing your volume and sales will cause you a ton of customer service problems because shipments are not going out correctly and on time, every day. I can tell you with 100% confidence that SMO is the fulfillment partner that lets me focus on what drives the business while they handle the rest. And that confidence and support is priceless in this industry.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (14 reviews)

    The Strip

    Saved My Project! Exceptional Service! I don't usually…read morewrite reviews for print shops, but the team at this FedEx Office (formerly Kinkos) deserves a massive shout-out. I walked in stressed out with a complicated, last-minute project, and I walked out feeling completely relieved. Here is why this location is my new go-to: The Staff is Elite: I was struggling with the self-service machines, and a team member noticed immediately. They stepped in, helped me format my files, and offered suggestions on paper weight and finishes that made my presentation look ten times more professional than I had imagined. Speed & Efficiency: Even though the store was busy, they managed the line perfectly. I never felt rushed, yet they moved through orders with incredible speed. Quality of Print: The colors were vibrant, the cuts were precise, and everything was packaged neatly so it wouldn't get damaged on my way out. It's a night-and-day difference compared to home printing. Problem Solvers: I had a file that wouldn't open correctly, and instead of just saying "we can't do it," the staff worked with me to find a workaround. Their "can-do" attitude is exactly what you need when you're on a deadline. Whether you need a simple shipping label, passport photos, or a high-end marketing kit, this is the place to go. Thank you to the hardworking crew here for making a stressful task so easy!

    Oof -- being put in a pickle when you're staying on the strip and soon realize you have a print job…read morethat needs to be executed is not a fun one to be in. Luckily we were staying at The Venetian and made the short trek towards the Convention Center area. Once you're underway you are able to take a quick left and down the long hallway is the FedEx. Now just like with anything on the strip the pricing is reflect with convenience and if one is in much need then you really don't have a choice. The staff was pretty nice even though they were swamped. I recall color copies being $1.20 a sheet so only print in color if need be!

    Alpha Mailbox

    Alpha Mailbox

    (18 reviews)

    Northwest

    I was looking for a temporary place to send our mail while we moved from Denver to Vegas. After…read morereading the reviews about the local Post Office service around here losing packages and horrific customer service I knew I wouldn't be happy renting a box there. The entire set up process here took less than five minutes, including waiting for the man in front of me to take care of his package pickup. Just needed to show two forms of ID and sign in three places. I like the fact that they give you a key to the front door for 24 hour access and you get a true street address...not just a P.O. number. They also sign for packages for you and notify you by email. The worker there was courteous and efficient. Wasn't forced to enter any monthly contracts either, which is great because I will only be needing it for a short time. I can't comment on the reliability yet, as I haven't even used it, but it seems like a pretty straightforward biz with no hassles so far.

    I've been going here to drop off my packages that are pre-labeled since they are contracted for…read moremost carriers, but only if I've missed my mailman or can't make it to the Post office. The staff is never friendly, doesn't acknowledge when you walk into the business, which these days seems so unsafe to not turn around to see who is walking into your business. That's just one instance, but after my packages weren't scanned in yesterday & I doubt I missed USPS pick up. I definitely won't be back again.

    UPS Customer Center - couriers - Updated September 2026

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