Fuck them would leave 0 stars if I could. scratched the shit out of my car on both sidesread more

This place has the ultimate scam going. So I stopped for a car wash this week and they offered a…read moremonth for $10. Thought it was a good deal so I signed up. They took my credit card and said oh I'm sorry I don't know why it charged you the full price $39.99 I will give my manager a copy of this receipt and he will take care of it in the morning or you can call this number. We have called the number multiple times left messages and sent emails and no has gotten back to us in 5 days! Funny thing my wife was getting her car washed they offered her the same thing and guess what it charged her full price! They must be doing it intentionally do that actually not know the charge they are applying to the credit card before they swipe it?

I ran my debit card to be able to wash the Salt out of my matts. I ran the self serve spraying wash…read morebay option. I only ran the sprayer for 9 minutes and change. They originally charged my card $12, so I thought they would adjust after and the amount would decrease. This was not the case!! The final charge was $22.60 for under 10 minutes of spraying water in the freezing cold. What a rip off!! I'm not cheap, that is crazy expensive and the math from hard money to card payment isn't aligned.

This review is just for the self-serve bays…read more I'm old school; I'm happy washing my car in a pay-as you-go bay where I'm in control of how much time I need and how much soap and rinse I want to use. I'm glad Colonial has a couple of these bays, but using them isn't quite as customer friendly as I had hoped, especially as a first time user. These bays do not have bill readers. They take credit cards, but you don't exactly get to select how much time you want. Instead, the screen will show increasing time/cost, and you have to remember to QUICKLY press the stop button when you think you've got enough... meaning I need to know in advance how much time and money? They're probably hoping you err on the side of caution and overpay. They also take coins, but only quarters and $1 coins. When was the last time you had $1 coins on you? (NOTE: You can probably get $1 coins and quarters at a coin dispenser on site.) I had a bunch of quarters all set though. It's 25 cents per 15 seconds, minimum of 8 quarters/$2.00. But you either need to have your hand on that spray nozzle or have a 2nd person handy, because as soon as you start adding coins, the countdown begins, which means I lost about 10 seconds getting quarters #2 through #8 in. There's also a time lag between when you switch from soap to rinse, which means you may want to switch to rinse maybe 10-15 seconds before you actually want the soap to stop. Having the ability to put all the coins in and then press "START" would be handy, like some other self-serve car washes I've used in the past. I did get my car clean, and I'll have a better idea how to handle this on future visits. It wasn't a bad experience, just not as good as similar service I've had elsewhere.

The team at the Altamont Avenue location deserve a lot of credit for their attention to detail and…read morethe extra effort they put into pre-cleaning your car before it enters the automated process. My truck (day after first significant snow) had salt, dirt and ice buildup on it .. the guys spent extra time to power spray the ice/salt/dirt. By the time I got thru the car wash it was almost completely gone .. and it was only 27 degrees. Great job guys!!

Staff not friendly. Acted bored. Paid $33 to come home, wash my windows, clean interior myself…read more Poor experience. Won't return.

Went for one month and stopped. Terrible wash. Brought it through a second time and just as bad…read more When you got to the end so much soap and water was left on the car. A real joke. Each time was a waste of money. The last time it was cleaner before I got the wash.

Very fast, easy, reliable and friendly. Close to my house and will be going back frequentlyread more

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

This location is terrible! Staff purposely turned off all vacuums so customers won't come. They all…read morehid inside when they saw customers. It was 2pm! Lazy staff!

I had a coupon for an interior and exterior clean. The…read moreHoffman I use regularly does not do interior cleaning although free car vacs are available there. The interior clean was satisfactory but took longer than in the past. Is it challenging to get workers or is the company unwilling to hire more? Probably the former. The exterior clean is not as good here in CP as it is at the Hoffman on Troy Schenectady Road since it is a newer location. Also, the course and length of wash time are longer on Troy-Sch Road.

If there was a zero star, I would have selected that. My issue is not about the wash itself it's…read moreabout their customer service and negligence. On two occasions my car tire got damaged - the first time it was completely slashed, and I had to replace it. The second time I got a bolt stuck in it and had to get a plugged. The first time I gave them the benefit of the doubt, but the second time I was more aware based upon my previous experience and the fact I just pulled out of the wash. When I discussed with the Assistant Manager and Customer Service and gave me the runaround of all the reasons why my tire damage couldn't have happened on their property. I have effectively cancelled my service and will NOT be going back to Hoffman Car wash, especially the Clifton Park location.

horrible service. I have a monthly account that's say touch Free wash, however, they activated the…read morebrushes damaging the paint on my car. They are refusing to accept responsibility. the were laughing at the damage. DONT GO TO THIS PLACE.

They damaged my car by using brushes after they were told Touchless…read more terrible! hoffmans will give you the run around and try to distort the facts in an effort to avoid taking responsibility.

Love this place, it gets the car cleaner than the others in the area and drier too which is great…read morein the winter time. Hunter is great too! Thanks again

DO NOT SIGN UP FOR A MEMBERSHIP! They make it impossible to cancel. Even after visiting in person…read more(as per their website requires) and assured cancellation was processed, still received another charge.

- good, deep clean - roughly $50…read more- i loved the comfortable waiting area of treats and coffee and water - ~20-30 minute wait

Amazing service. I have a sports car that I don't trust to just anyone…read more.. Jaleel and his brother know just how to clean and make my car bright and shiny... ( They know how to drive stick shift lol). True value for interior and exterior clean... Showroom quality. Attached pic after just leaving....