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Urban Coffee Company

4.3 (45 reviews)
Closed 7:00 am - 7:00 pm

Urban Coffee Company Photos

URBAN COFFEE COMPANY ATMOSPHERE

What's the vibe?
Hipster
Moderate noise
Good for groups
Good for kids

Recommended Reviews - Urban Coffee Company

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Yummy cupcakes!
Vicky O.

Birmingham is fast becoming a hub for GREAT coffee. We now have a growing number of lovely independents, each offering something a little different to their user base. Urban is a great base to meet someone for a casual coffee a bit later in the evening or work out of home. Depending on what you're looking for, there are wooden tables/desks (with power points) or comfy armchairs and beanbags (if you are chilling out with a book or a newspaper). The staff are always friendly and welcoming with interesting chitchat and recommendations (if you're unsure of what each kind of coffee is). They also do a nice healthy lunch range, if you need to grab something on the go. It can be noisy (depending on the time of day), so maybe not a great place for conference calls - but if like me you need a level of background noise to do work; it's perfect. Urban get a 4* rather than 5* (sorry guys) due to the heat in the shop! I love the layout of the place, but it does get awfully warm upstairs. I don't think there is a lot they can do about it as it's an old building, but it can get unbearable in summer. They also do a number of events in both branches, so if you're looking for something to do - check out the website.

best chai latte
Mo A.

I've walked past this place many times and never went in. Was meeting Vicky for coffee and deciding where to go. When she found out I had never been to UCC, it was the place to go. Space isn't big. It is decent enough. More room upstairs. Simple interior nothing too flashy (I like simple) I had a chai latte which has become a favourite of mine at the moment. Cup looked pleasing. Looked really good compared to other places. And the taste?.....without doubt the best chai latte I've had. Tasted amazing and now I know where to go for Chai Latte. I will ofcourse visit again and see what else they have to offer.

Dave M.

I had a coffee meeting here at Urban Coffee today. I knew that I would need to beat the 1pm rush to get a table so I arrived at 12.30 and parked myself upstairs. I was straight on to the WIFI.. I don't drink Coffee but I like the space upstairs for working/meeting. It makes me want to sit and do work for a few hours. oh and I've a tip! the chairs upstairs all seem to have pull out stools built into them. I mean this probably isn't a tip but if you've not noticed that be fore that means it's a tip yea?

Latte
Sophie T.

since moving i became a strong lover of coffee and most of last year went to Starbucks and Costa which made a manger impact to the bank balance and never tasted all that good. However since doing Coffee Birmingham a couple of weeks ago and raising awareness of indie coffee shops and to me. I can say i am now a fully pledge indie supporter. Urban coffee is one of my favourite indie coffee shops as it always buzzing and the staff are so friendly. Only yesterday i was at one event held there and even though i didn't get time to grab a coffee so many people who did were saying how lovely it was. So you get great coffee, free wifi, delicious food and top it off it doesn't cost the earth, why go mainstream indie is where its at

Annelise F.

The Church Street branch of Urban Coffee has fast become my favourite city centre meeting point. I'm so at home on it's mezzanine floor, I could sit there on my laptop all day. The coffee is delicious with lots of varieties to choose from and the cakes are on another planet - Earl Grey cupcakes?! YUM. For a light bite, I can recommend their home-made soup and chunky bread. In fact, I might have to go there for lunch tomorrow! Urban is the perfect place to meet and talk business. It somehow manages to pull off both relaxed and formal at the same time and has a kind of New York loft feel with the mezzanine floor. I love that they have a load of bean bags and a TV upstairs but also a meeting table and a 'take me' bookshelf. You really do get all types going in there and it's a great place for people-watching or just to catch up on a bit of work. Check out their beautifully designed and functional website and don't forget to add them on Twitter for updates @urbancoffeeco Finally, you'll be interested to know that you can purchase their coffee to take home and they are now catering for events too.

Cheeky flat white
Torin A.

Heading into hear around lunch time, busy but fast service. Great coffee and Great food! What more could you want?

Serious coffee machine
Isaac M.

Urban coffee will always be seen as one of the true independent success stories in Birmingham. Starting off with just one store and moving on to having three all in great locations in Birmingham city centre. One of the things I love most about this place is how communal they feel, throw in huge bean bags and I'm totally sold. The stores all serve coffee, cakes and breakfasts. The coffee is some of the best going in Birmingham. Attention to all details including coffee art and bean supplies. The cakes are all independently sourced and always off a good and different variety. Urban coffee really defines what a good coffee store should be in my eyes with the perfect combination of coffee and its lounge type ambience. If you've not been yet and your a coffee enthusiast put it on your list!

Gary C.

Sunday Roast Galore! Urban Coffee Company is the first place I've had the pleasure of visiting for my first Sunday Roast since I moved to Birmingham. Located in the heart of the Jewellery Quarter is a very bright and spacious cafe. I must make a mention the Lemonade I ordered here was particularly special, before I review the mains. Now onto the Sunday Roast, what can I say? It was a very generous portion, but don't let that deceive you! It is an awesome plate of food, both the beef medallions or mustard braised pork shoulder was truly delicious. Although I must say, the meat for me was a little dry, the vegetables however was very delicious. The Curly Kale had a particular buttery taste mixed in with the sweetness of the red cabbage, both which complimented the meat and yorkshire pudding really well. Now that the meal is done, I must point out the comfortness of the seating wasn't totally great. Despite the location being so well planned out, I think in the bright sun, its hard and restricted to find space in the cafe under shade. Therefore that hindered the experience a bit. Great place, would visit again.

Live music by the fantastic Pistol Pete Wearn
Lydia B.

This coffee shop is a real home from home complete with sandwiches, panini a variety of cakes and hot and cold beverages. The staff are friendly and welcoming, and there are plenty of seated areas although it can be busy at times (Church St branch) due to its popularity. I tend to frequent this place when they have live music Fridays once a month whereby a local talent comes and plays a musical instrument, sing or both. They have another branch in the heart of the Jewellery Quarter. This is a fantastic coffee shop that I find myself returning to time and time again and if you are a coffee drinker, I've heard the coffee is pretty good too. Check out their website which provides details on social groups that meet there, as well as upcoming events such as cinema and dinner evenings which are hosted at their Jewellery Quarter branch.

Rickie J.

The original indie coffee house in Birmingham. Well no, not the first, that honour and credit goes to Saints Caffe (that I know off, I'm sure you'll let me know otherwise) which opened the year before in 2008 in St Paul's Square. So Urban were the first coffee shop to open bang in the middle of corporate heaven/hell and take a risk to see how the 'suits' take to it. My connection with Urban CS (Church St) goes back before it opened as I knew the owner via Birmingham Entrepreneurs so I went to the pre-opening opening. Having been based in New York and writing in a regular coffee shop daily before coming to Birmingham, I dearly needed a decent coffee shop and was delighted on this warm evening in August that Urban indeed fulfilled my want. Anyway, enough of the gushing; Urban may be in the heart of the business quarter but it is frequently full of freelancers and work at homers and in 3 years, it has been rare for me to go in and not know someone. There is a lot more seating in there now & although the brown leather tub chairs (obligatory for coffee shops in recent years it seems) are so huge there is barely enough room to manoeuvre around them. I tend to time my writing time in here away from the busy periods (12-2) and arrive 15 minutes before the hour as I find people having meetings in there (often, lots) tend to fill up the seats at 2pm, 3pm and 4pm in particular. As time has gone by, staff have come and gone and the part timers number so large now I barely know all their names but most importantly, they all quickly know my drink and how I like it. It really is the place 'where everybody knows your name.' And drink. The coffee? Excellent.

Mocha and cappuccino slice.
Mabel M.

Conveniently located next to Home Cafe Deli (seriously, it's next door) and fairly easy to find if you're walking from the Art Gallery as I did. Had a mocha and cappuccino slice (there weren't any cupcakes today). Not sure if the baked goods menu changes daily, which isn't necessarily bad, but overall good coffee. And I like that it's a small company in contrast to Starbucks/Costa, and the other biggies. Free wi-fi too!

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8 years ago

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14 years ago

Def. coolest coffee shop in Brum. Starbucks/etc. eat your heart out. I felt I was in NYC or SF! Xx

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Great coffee, great atmosphere, great staff. Often travel to Brum just to go to Urban and Relax.

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13 years ago

Yep - some of t he best coffee in town.... but the staff are a bit snobby! Grrr. Nice cakes too

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13 years ago

Great Wi-if, great people, great coffee and a surprising diverse customer base.

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Review Highlights - Urban Coffee Company

I visit the granddaddy of Brum indie coffee shops on a regular basis and to be honest it just gets better with time.

Mentioned in 3 reviews

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Sixteen Kitchen and Bakery - Sixteen Bakery

Sixteen Kitchen and Bakery

4.0(2 reviews)
0.3 miCity Core
££

So I've spend a lot of time (and too much £) at Sixteen's neighbour/sister Faculty and yet never…read moremanaged to make it here for a meal. I decided to remedy that after drinking a Faculty coffee here, using the cafe as overflow seating during a particularly busy time. I was entranced by the variety and looks of the food, and have eaten lunch there three times this week to ensure that their awesomeness is consistent. I'm happy to report that Sixteen Kitchen & Bakery is one of the most delicious and affordable sandwich shops in the city centre. Sixteen is the brainchild of the owners of Faculty, and supplies the coffee shop with their delectable desserts. The shop is joined with Faculty by an open wall, so you can easily order something from one or both and sit in either location. Whereas Faculty uses a bar and two seater table arrangement, Sixteen's seating is entirely on two long tables. This is perfect for large groups or office team lunches (I've seen a lot of work being done here) but can get cramped otherwise. In addition to making desserts for Faculty, the kitchen & bakery serves breakfast and lunch until the late afternoon. I haven't made it to Piccadilly Arcade early enough for breakfast (stops at 11AM), but lunch is good enough to make it a regular mid-day stop. I've ordered the kimchi and cheddar toastie, as well as the basil, pesto, tomato, and mozzarella ciabatta, and most recently the vegemite and avocado sandwich. The kimchi is homemade of course and has a nice balance between heat and actually enjoying the flavours of it. Good luck finding kimchi that tastes this good elsewhere in Birmingham! The ciabatta was done up right and while not blowing away my tastebuds, hit all the right notes. The vegemite and avocado with tomato and mature cheddar was pretty much what you would expect. Like marmite, you either love it or hate it! All of the sandwiches are made fresh daily and packaged on the counter for hygiene. Upon selection, they are placed in a press for finishing. The menu is not set, changing every few days depending on bread (from Peel & Stone) and produce (from the Bullring Open Market). Sandwiches hover around the £4 mark and are a great value especially for the larger ones. For an extra £1 you can add salad to your meal as a side. My only complaint at this point is the lack of beverages. Sixteen makes fresh pressed juices for £3.50 and that's it. If you want anything else, you'll have to head next door to Faculty (although tap water is free). They could do with adding some flavoured/sparkling waters or other canned/bottled drinks. Overall Sixteen is a wonderful addition to the independent businesses of Piccadilly Arcade and contender for best sandwich shop in Brum.

Sixteen kitchen is tucked away in the classy Piccadilly Arcade. It's less than a minute from grand…read morecentral and next to its sister store faculty coffee. The store does have limited seating due to its small confines. The menus changes every day and are put up on the wall behind the counter using a sharpie and ripped up sheets of paper. They generally specialise in sandwiches and soups but also sell cakes or pastry to compliment. If you wanted a coffee to match their is a door leading through to faculty from the store side. On this occasion is purchased a toasted sandwich which was halloumi, pesto and basil on sour dough. It tasted absolutely great, the sandwich was toasted perfectly. The correct portioning meant flavours were great and not overpowering. It cost £4 which I think is very reasonable considering quality. If your waiting for a train or just need a quick lunch sandwich I would recommend sixteen kitchen!

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Sixteen Kitchen and Bakery - Kimchi and cheddar toastie # omgerd

Kimchi and cheddar toastie # omgerd

Sixteen Kitchen and Bakery - Orange pistachio bundt cake, made by Sixteen and purchased in Faculty.

Orange pistachio bundt cake, made by Sixteen and purchased in Faculty.

Sixteen Kitchen and Bakery

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Bread Collection - Sweet things.

Bread Collection

4.4(8 reviews)
0.2 miCity Core
££

As a coeliac you may question why I'm writing a review for a bakery, and sadly it's not because…read morethey are making amazing Gluten Free alternatives of their delicious looking cakes. I have a major sweet tooth, and whilst I can't eat their delicious cakes I can buy them for other people. So whilst I'm buying Danishes and tarts for the other half, I'm buying myself the freshly made monster meringues. Worth treating yourself to some freshly baked classics and great bread as opposed to a cupcake every now and again. It's always nice to find a good local supplier that means you can bypass the supermarket and grab something freshly and locally made with good quality ingredients. They are superbly located for the commuters from Snow Hill Station, you just need to remember its there on the corner of Great Western Arcade.

The Bread Collection located on the corner of Birmingham's Great Western Arcade has a very unique…read morefeel and a sense of it's own character! They offer fresh bread, cakes, pasties, sandwiches and a great alternative for a nice lunch. Although the interior is quite small and there are only a few seats I'd recommend the food here to anyone. You can also buy their items for home use. I bought a whole bread loaf!! Although you pay a little more, the better tastier food, an alternative to the big supermarkets, and you know that your supporting a local grocer's using local sourced ingredients, its a win win all round. Pay them a visit!

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Bread Collection
Bread Collection - A collection of bread from The Bread Collection.

A collection of bread from The Bread Collection.

Bread Collection - Focaccia - garlic & rosemary with olive oil

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Focaccia - garlic & rosemary with olive oil

Caffe Chino - Cafe chino

Caffe Chino

4.1(20 reviews)
0.6 miHistorical Quarter - Chinese Quarter, Southside
£

Bubble tea part II...came here earlier this week and had the best bubble tea I have had to date. Ok…read moreI have only had it once before but this one was definitely my favourite. I went for the almond tea....it was amazing but be warned it's pretty filling. If you are in Arcadian this place is worth a visit...also if you are a cake lover I would also say stop by here. The cakes looked amazing...but i'm Glastonbury diet so decided to pass.

Cafe chino is a small cafe serving both Chinese baked goods, cakes, various bubble teas and general…read moreconfectionary. It's quite the picturesque place with its sleek clean white furnishing and boutique ornaments. The staff are very friendly and the variety of cakes and tea is great! On this occasion I had a coconut bubbletea. For those of you who don't know what bubble tea is its a milky tea drink with tapioca balls in. The tapioca balls are sucked up using a thick straw and chewed while you drink simultaneously. These drinks are quite filling! They have a lot of flavours available including matcha tea! They are made up to take away with a sealed top on so later consumption is always a option! The opening times are quite late till 8-9 pm and the prices for bubble tea are around the £3 mark. If your looking for a quick fix after a night out at the Arcadian or near by I would recommend this place!

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Caffe Chino - Counter area.

Counter area.

Caffe Chino
Caffe Chino - All the cakes

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All the cakes

Mr. Pretzels

Mr. Pretzels

4.3(4 reviews)
0.4 miCity Core
££

These hot pretzels are the best that I have ever had, and now I fear that I am hooked…read more Located on the ground floor of the Bullring, they have a good selection of flavours that you can choose from. I looked over the counter, and saw the staff rolling out the fresh dough and making the pretzels by hand. I tried the cinnamon with sugar pretzel, with a drink for a total sum of £4.00. It instantly melts in your mouth, smells and tastes divine, the aroma is just beautiful, quite filling as a snack, and you even get a loyalty card with a stamp. (buy 9 and your 10th pretzel is free). Expect a queue as these tasty delights are proving quite popular. You take them away so can eat on the go, or take advantage of the seating that's available right behind the store. Overall pleasant and great healthy food, I'll be going back.

In NYC I developed a dangerous obsession with pretzels. Hard salted chocolated pretzels, soft…read morebuttery airy cinnamon pretzels, pretzels in the knot shape, bite-sized pretzels, everything pretzel. Whilst it's reasonably easy to find the hard salty snack pretzels in multipacks in supermarkets, there's not many places that offer the soft fluffy pretzels I fell in love with - until Mr. Pretzels opened in the Bullring. I was dubious at first - but following the trend of dishing out samples (as so many of the food stalls in the Bullring seem to do) they caught me with their free samples of the cinammon sugar offerings. Buttery, soft, and *delicious* - worryingly for my waitline, I feel these will help tide my cravings over until I can get back overseas. YUM!

The Sugarcraft Box

The Sugarcraft Box

5.0(1 review)
1.0 miWestside

Are you decorating a cake or do you have a cake disaster? If so, you HAVE to come here!…read more I enjoy cake decorating but I'm no expert. I think my rookie creations get compliments from my husband just because he doesn't want to upset me and he wants to eat the cake. When I first visited this shop the smell of sweet icing hit me, lifted me up and floated me through the door. I felt like a big kid in a sweety shop and I didn't know what to look at first. The walls are full of everything cakey! Iced butterflies, cake wire, piping heads, piping bags, cake toppers... I could keep going. My cake decorating collection is only small yet had a massive boost after I'd left as the prices here were better than reasonable! I've always known that cake decorating is an art form but to see the weirdly shaped utensils and fun looking gadgets used, brought on severe cake making urges I didn't know I had. The entire shop oozes cake decorating inspirations and ideas. I've always been creative and arty but even I know it's not just about having the tools, it's about knowing how to use them. I'd noticed a sugarcraft class poster in the window so I spoke to Lorna - the manageress - and she told me they offer 10 week sugarcraft courses in which you learn skills such as flower making, covering cakes and piping for £150! Each class lasts 2 hours and all the equipment is there for you to use. The Sugarcraft Box specialises in last minute cakes. I asked Lorna how last minute was last minute and she told me she had made a cake during the day for a party taking place that night!!! So if your cake is dropped or your delivery doesn't turn up get yourself down here asap. If you are more of a cake eater rather than a cake decorator this shop is still worth a visit, you never know you may get a new hobby.

Benugo

Benugo

4.0(5 reviews)
0.3 miCity Core
££

Benugo is one of those hidden gems of the city. They sell good quality and fresh food, their coffee…read moreis good, their hot chocolate is divine. Staff are very chatty and friendly. The restaurant also has lots of mains sockets with USB charging sockets. Great if you have to wait for a train or want to meet a friend. They're also dog friendly.

After a less than ok experience at Joe's Coffee house that i rated so highly before (Joe's you have…read moredisappointed me :() I find that I tend to go either this place or the little stall they have - which is conveniently where my platform brings me out onto the concourse every single morning. I find the coffee's especially to be pretty good, a flat white coming in at £2.40 - the same as almost everywhere else. The food though does seem quite pricey - the sandwiches are going for nearly £5 and a friend of mine said that the breakfast muffins are tasteless. You cannot trust something passing its self off for Eggs Benedict for less that £3 and this place serves my evidence. I had a superfood salad before though, they are kept to the right when you walk in and are more moderately priced. It had some sort of rice barley thing, beetroot falafal and some other greenery like edamame and hummus. I have a dislike for hummus but it was there so i just mixed it up with everything else and I have to say it tasted really good. I felt better for it, its not often i enjoy those super healthy salads and normally they cost the earth. I would eat it again. The customer service varies a little on who you get - understandably the last time I went they were shutting in 40 minutes, but I took the last seat (they'd closed off the rest) and happily drank my coffee in a take away cup so they didn't have to wash up, made no mess etc. The woman that made my drink kindly brought it over - the woman in charge seemed to stare at me like I was a huge inconvenience. I know I was but I don't think I'm supposed to pick up on that?

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Benugo
Benugo
Benugo

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Urban Coffee Company - coffee - Updated July 2026

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