I contracted with Sawhorse in 2012 to replace my entire HVAC system, encapsulate/seal my…read morebasement/crawlspace, install a new hot water heater, waterproof and install a proper drainage system at the back of my house, and provide some miscellaneous electrical, drywall, and flooring work. 1. The HVAC and basement encapsulation work was subcontracted to Vis Viva Energy Services, who then hired two additional subcontractors to perform the bulk of the HVAC work. Communications between the Sawhorse VP/Project Manager, Justin McAusland, and Vis Viva was poor. On the first day of the project, Vis Viva began to re-use existing ductwork during the installation. Working from home, I caught the mistake and the NEW ductwork that was contracted for was installed. 7 years later, I found out that the condensate drain pan for the attic heat pump installed by Vis Viva was too small, resulting in damage to the living room ceiling below when the system leaked. 2. Howard, responsible for the ductwork/HVAC sealing (this was a newer service that Sawhorse was offering) did a good job overall, but made a simple mistake (improperly sealing the vents in each room during multiple HVAC leak tests) that resulted in continued testing, chasing "leaky" new ductwork, for several weeks, maybe a couple of months, beyond the initial time estimate. Vern eventually caught the mistake, and did a great job throughout the entire project. 3. I was quoted $2,775.60 for a hybrid, electric/heat pump hot water heater (materials sourced by Vis Viva, and installed by the plumbing sub-contractor) that ended up being significantly more than the same exact model I found at Lowes ($1,173.91 delivered with a 5-year extended warranty... that number doesn't include installation). I understand adding labor for the plumbing contractor and a 10% general contractor markup, but not the $1,600 additional that I was quoted/almost charged. Justin did return the materials that Vis Viva ordered, and ended up purchasing the hot water heater on my behalf at Lowes for the lower cost. Again... I'd expect my general contractor to provide competitive pricing the first time, without me having to check. 3. Justin appeared to be taxed, managing multiple projects. One day, he dropped off a sealant to be used in the waterproofing/drainage system at the back of the house that was clearly marked, "do NOT use under grade." When I brought this up, he was confrontational, condescending, and argumentative. Matt was brought in to help resolve the situation, and we ended up using proper materials for the task that I found with the help of a local distributor... again, work/management that I should not have had to do. 4. Matt, after I signed the contract, was largely absent from the day-to-day management activities of the project. IMO, for the premium that Matt/Sawhorse was charging, I should not have had to stay on top of Justin and Vis Viva the way I did, and the quality of the project management and technical competence should have been much higher. 5. The electrical, plumbing, drywall, and flooring subcontractors were great.

I have greatly enjoyed working with and learning from Matt Hoots and Sawhorse. Matt's a building…read morescience expert with decades of experience, and you can tell he wants to get the job done right! I'd recommend Matt and the Sawhorse team to anyone who cares about quality and also if you want to learn about sustainability and about healthy building materials. Matt is great at explaining not just what needs to be done, but why, and this is so appreciated.

No communication, no regard for the customer, no priority to finish the job. But a definite…read moreinsistence on collecting supplemental insurance funds for the job.

There is a reason the only other review (below from Jazmin) is from one of their employees. They…read moretold me she is the receptionist but also they sent her to clean mold from my house yesterday. Their owner is also their bookkeeper. I will amend this if they fix my home. The owner once told me that I would be in court so fast if i left a bad review so just know off the bat, these are the kind of people you will be dealing with. The owner also baselessly called me racist because I am trying to get the mold problem he created fixed. And pay attention to the "reviews" they have on here, somehow they appear all at once from people with no prior reviews. Hiring them is the biggest regret of my life. Remodel group has caused so much damage to my home, they have flooded my house, not once, not twice, not three times, but four times. they have never kept a schedule they have given me and the owners are some of the least responsive and unprofessional people i have ever met. We are now almost two years into a project they thought would take 6 months. Their contract stated they would leave the site clean everyday, they have cleaned it maybe twice in the past year. They left nails in my neighbors driveway and broke my other neighbors mailbox and it took months for them to make it right. They had a habit of leaving human waste in my toilet and not flushing it. they built a floor through a window and left a chimney to nowhere on the side of my house and then said "only your neighbor will see it". The plans called for an request for information if design conflicted and they never once did that and did not even know what an RFI is. They lie on their invoices and double charged me for things and cannot explain simple receipts. They tried charging me $2600 to hang two doors so you have to watch every single invoice they send or you will lose so much money. They had me paying receipts that werent even mine and charged me multiple times for things I had already paid for. Hiring them has truly been the biggest regret of my life. They are still fixing their mistakes and cannot give me an end date. The owners refuse to meet me at my home and have seemingly checked out and the subs do not know what is happening. They put the inside of my home on their instagram account and i asked them to remove it and they refused and then they blocked me. If you are even considering this company please reach out to me and I can give you more details on my nightmare with them.

I encountered issues with Northside Remodeling during a basement renovation. I learned they had…read morehandled the permit application for our renovation without our knowledge or approval. They named themselves as the contractor on our permit without us contracting with them. After reaching out to the county for a copy of the application, I discovered that details were added to our form after my signature, without any notification to me. Not only was I surprised to see Northside Remodeling and Willie Middleton's name on the permit & application, I was extremely surprised to find my signature on a document I didn't fill out. This unexpected change left me feeling very uneasy, questioning the level of honesty with this business. The basement project itself was rife with issues - rough-in plumbing done incorrectly, window egress not installed to code, framing not complete or installed correctly. In Georgia, the licensed contractor on the permit is accountable and responsible for the work to be done to code. We have since had to hire a new contractor and pay additional money to fix these errors. It wasn't the smooth experience I hoped for, and I personally would want to find a company that emphasizes clear and upfront communication.

I have used Willie and his team on several projects during my renovation. Most notably replacing my…read moresliding glass doors, installing a new window, and tiling my fireplace. He kept me well informed throughout the process and always quickly responded to my questions and request. The men he works with are all very respectful, clean as they worked, and positive. I will continue to use Northside Remodeling on all my future projects. You will definitely not be disappointed if you decide to proceed with them.

I hired Lonny to do a rather large remodel job on the house…read more I am not going to go into details about his attitude: different story altogether. The quality of work is low. We had to deal with several issues that were the direct result of his crews work. The latest issue got to me: his crew moved a vent in master bathroom. They never patched the roof! We now have mold!

Jim and his team are fabulous! I called him & a couple other companies to help repair some damage…read moreto the front of our house. He arrived couple hours later & work began later that week. The guys were very hard working and accommodating to our family. Jim and I talked a couple times a day so I was aware of what the plan was for that day. We were so happy with Jim & his workers, we've hired them to do some additional work on the house in couple weeks! Prices are fair and work is excellent!! Highly recommend Kole Contractors!!

We are in the final phase of our third highly successful remodeling project with Keystone, and Jay…read moreZellner as our Project Manager. I cannot say enough about Jay's attention to detail, his willingness to listen to our needs and adjust the work plan accordingly. The work quality has been outstanding, just as the the prior two project they completed for us. We highly recommend this team to anyone needing creative and insightful project planning and execution.

We have remodeled a kitchen and 3 bathrooms either Keystone and they were excellent to work with! I…read moreLOVE my kitchen and bathrooms! I recommend them to everyone!

DO NOT USE. I'm not sure if this company is even legitimate. No answer at the office, mailbox full…read more Contract signed over 1 year ago for a 140 day renovation. Money was collected (if not demanded for each draw) and I was informed of my contractual obligation to pay on time, and that payment doesn't parallel work completion--which I did. No mention by Justin of his contractual obligation to finish the job within 140 days. No mention of having work ongoing without more than 14 days of absence. 2 liens have been placed on my property by the subcontractors. Job STILL NOT FINISHED. Only excuses as to why it has NOT been finished. Days between email/coconstruct responses. Haven't seen Justin on our property but a few times in the YEAR of this process. I will update if any changes or responses, but this is NOT a reputable, dependable contractor that communicates progress nor completes the project in a timely fashion.

this contractor is a thief, dont hire. is my best advice to you as consumer , never finished the…read morejobs, dont paid subcontractors, if you dont want a lien in your property dont hired.

Magnolia Design & Renovation exceeded my expectations! Their team was professional, attentive, and…read moredelivered stunning results on time. From the initial consultation to the final touches, they transformed my space beautifully. Highly recommend for anyone looking to elevate their home!

They need more transparency. They are just middlemen for incompetent workers who don't know their…read morecraft and who don't speak English. He listens to your requests and then quotes a price that doesn't necessarily use language that encompasses your expectations. He's working with his dad who's grooming him to be a better sheister. They sometimes stop by to see if there's been any progress and then they move on. I wouldn't recommend them even if they paid me.

I worked with David Behfarshad, the owner of EGC, he took the time to go over the options for my…read moreback porch, complete with listing pros and cons of doing different things. He wasn't really worried about how much he would make, he even suggested some things that ended up saving me money. I found out during the old deck tear down, that it wasn't built to code in the first place, so David and his team were able to build my new deck, above and beyond the required code, I feel safe on the deck with large numbers of people, I work out here when it's cooler, and he made it in a way where I can add on in the future, the roof is insulated, and I can add windows, etc... Great work! thanks for the awesome deck!

I was using this company for finishing my basement and remodeling two rental properties I have,…read morethey did a great job and their quality and response was amazing and I recommend anyone looking for e services to use this company.