I asked for a quote regarding a room remodel. Their reviews seemed excellent, so I called in and…read moresent over architectural drawings complete with measurements. I was told I'd hear back in a day or two. I waited. Didn't hear anything back, called back. They said someone would call me. Waited - didn't hear anything. Called in a week later same thing. I get an email that asks for me to resend the original document. And then they quote 3 times higher than any other contractor. I played along to ask for the itemized quote (because theres no way that they could justify that number) but they couldn't give it. For a project that involves your house and $20K plus you want a professional company. My experience with them has been anything but professional - I 100% would not even waste your time.

I called this company to get answers to cabinet painting. The woman who answered was flippity and…read moreanswered around the question. Bottom line, customer reviews on painting included or insinuated they received good service on painting jobs to include cabinets. My question to the woman was, do you all paint cabinets? Her response, well not really!!! Well only if the cabinets are new. What lady? You either do or don't! So, you will paint a new cabinet but not and older or used cabinet? So, then I say, so you don't paint cabinets? She responds, yes...well, we don't really like to advertise cabinet painting, but we do make an exception...if the cabinets are new. Well, okay. ("So, we are pro's but only when we don't have to work hard") Lol! The Attitude, and that is the same attitude that you don't want to handle your business or your property. I am passing on working with this company.

I waited a year before submitting my review, just to be sure that everything would hold up. I'm…read morepleased to report that the finish the Redrock put on my front and rear patios and sunroom still look fantastic, even after a year of all-day sun. Our job was a bit out of the ordinary, as we have a sunroom under a rear concrete patio. The patio would leak during rainstorms, and nothing we tried would last more than a couple months. We finally decided to try epoxy, but couldn't find many willing to do our small job (700 sq.ft.). Redrock provided a quote that was in the same arena as the other quote we received. But I liked the pattern they were able to do, as well as the fact that they would put a polyurea coating on the part that received all day sun. Apparently epoxy can yellow after extended UV exposure, something that our patio has not done. They were very careful with masking off areas as well as cleanup afterwards. We couldn't be happier, and will gladly have them do our garage floors when we're ready for that. Thank you!

Really happy with the service from start to finish. I am in the process of upgrading my garage and…read morethe floor is the foundation. Got several quotes for epoxy flooring install - RedRock was the best value and most flexible in terms getting scheduled. Install day came and as planned, the team showed up in the morning and went to work. There were lots of cracks and repairs needed underneath the previous owners paint job. RedRock stripped down the entire floor, repaired, and primed. The four coat system went on next. Chip broadcast is 100% and exactly matched the agreed sample. They got the job done in the same day and at the end, we went over cure times (dry in 24 hours cured in a week) and care. Really happy with how it turned out and would recommend this business to anyone looking to get a professional quality floor upgrade.

Follow-up on past work that needs touching up and minor repairs…read more Very difficult to reach following a spring job that cost over $22,500. The support beams started splitting and I asked for a solution and three texts later, still no response.

This was a small drywall repair project. But the repair was behind and above where my water heater…read moreis located in the garage. A really hard place to access. They provided a fair estimate that was appropriate for the job. Their communications with me were great from start to finish. The did an excellent job on the repair. The repair was done as requested with the area now patched, taped, mudded and sanded and fully paintable (will be done by me). They took extra time to make 100% sure that the repair was perfect. Extremely professional, organized and more than competent. A job very well done. And I wouldn't hesitate to hire them again.

Alejandro did good work staining our two decks including stairwells and supports. He was very…read moredetailed and easy to talk to. Staff (Steve) was very attentive to our needs and was able to schedule the work very fast before we had my son's birthday party. Excellent service and work!

We hired them for a kitchen cabinet repainting. They did such a poor job that half of the cabinet…read moredoors can't be closed fully. Also half are not leveled. Sanding and primer was not done properly with very inconsistent finish, leaving dripping and particles on the surface. Hinges were mount in such a way that I think my kitchen is half ruined. Couldn't even get the business respond with a proper solution. DO NOT recommend.

Scott's team just finished painting the fence around the pool, the wood deck on one side of the…read morepool, the pool equipment housing, the steps up to the sunroom, the ceiling under the sunroom, four 6 x 6 posts that support the sunroom, a little 10 x 10-foot deck, and the underside of the little deck. It was a lot. We were completely satisfied with their work. They have very high standards. When they pressure washed, they noticed some of the paint came off the cement around the pool from when we had it painted in May. They found the can in the garage and re-painted it even though it was not part of their scope at all. They didn't cut corners in any way. It was a pleasure to deal with experts. I will only use Flawless Painting from now on.

We needed to repaint the exterior of our three story town home - the residence is nearly all brick,…read moreso the painting job was for soffit/facia, window trim, shutters, doors and back deck, with pressure washing to be done prior to the painting. After asking neighbors for recommendations, we chose Flawless. The estimate was straightforward & fairly quick. The job was scheduled for Thursday, Friday and Saturday. On Thursday, they arrived to start pressure washing...and left fairly quickly due to an equipment malfunction. On Friday, they did come back - arriving at 4:55 PM (I know this because I was at home all day long due to illness) and spent 40 minutes "finishing"the pressure washing, promising to be back on Saturday to do all the painting. The pressure washing only resulted in the top coat of pollen being washed away - my husband and I had to hand wash all the window sills Friday evening to ensure they didn't paint over any debris. They came back on Saturday...after going to get the paint, they actually started painting at nearly 10am - then left at 1:30, with less than a third of the house painted, promising to come back on Monday. Of the three days the job was originally supposed to take, they were at the house working for less than a total of six hours. When contacted on Saturday about their early departure, the owner just said that the crew "didn't tell him" they had to leave early. Why should his inability to competently manage his employees become our problem? It shouldn't - but it did. Knowing that there were storms predicted for Sunday through Monday, we pretty firmly insisted on them returning Tuesday. They did...and got another third of the work done, leaving at 4:45. The saga continues - they came back on Wednesday to complete the job. Knowing it was supposed to be finished, my husband called the owner and asked him to meet at our house during midday todo a walkthrough. The response my husband received was that the owner doesn't do walkthroughs - the crew does. Given their track record of leaving early, we were concerned that they wouldn't be there when we arrived home. Fortunately, we got there as they were packing up and asked the leader to do a walk through with us and we found that the quality of the job was not to our expectations - specifically: nearly every window had paint that oozed up on the Interior and had spread along the seam at the window lock and along the inside of the window frames; nearly all windows had paint on the glass that hadn't been wiped/scraped off; not all the screens had been replaced and none had been cleaned/rinsed off; they dumped watery paint a) right next to the house, b) next to and on our azaleas and ornamental grasses c) on the rocks in our dry river bed and d) on our fence...our BLACK fence. After seeing this, my husband insisted the crew stay to scrape the paint off the glass and remove the paint that had oozed up. They did some of it, promising to come back tomorrow and complete the clean up - note, however, that their clean up of the oozed exterior paint removed both it AND the interior paint on the window frame. As the house was built only 3 and a half years ago, the interior paint was in good shape, but now we have to repaint window frames on the inside. We spent the evening cleaning screens, trying to clean the rocks in our dry river bed and cleaning our fence. The paint isn't coming off the rocks in our dry river bed and I have real concerns that the watery paint dumped in the yard will harm or kill some of our landscaping. We spent a sizeable amount of money having the backyard professionally landscaped, so needless to say I am NOT PLEASED. Later, we saw that they left the cans of remaining paint in our front landscaping, crushing the ornamental grasses planted there. Yes, I talked to the owner, who's reaction was less than service oriented. He didn't address the fact that the crew took over twice as long to do the job, said latex paint won't kill bushes (time will tell), and said they normally dump watery leftover paint on the clients premises under pine straw. Candidly, while I did feel that a discount would be appropriate, what I really wanted was for the owner to take ownership and accountability, listen to my concerns and acknowledge and apologize for not doing a proper job This company did not live up to the recommendation from our neighbor, created more work for us (interior painting) and has damaged the hardscape and possibly plants in our yard. Our expectations as a client are pretty straightforward: 1) show up when you say you're going to 2) put in a full day's work 3) do the kind of job you'd want done on your own house To all business owners out there - if you honestly do all of the above, I promise you that you can charge a higher price & we customers WILL PAY IT to get reliable and quality service. Based on the other reviews, other customers have had a different experience with this company, but I cannot recommend them.

Incredible results for our 20 year old wood floors. They now look BRAND NEW…read more If any Big Canoe resident would like to see, just let me know. Anthony promised a perfect job, and good price. He delivered!

Bryan was so patient, flexible, and honest with us. He never set unrealistic expectations to make a…read moresale, and the pricing was fair. He even delivered a sample of quarter round with 5 different stains so I was comfortable with my choice. The crew was very fast and friendly. They answered my questions and helped me make stain choices that turned out better than I thought possible. So happy I went with Concept Flooring!

Electrician showed up on time, easy, fix in and out... Reasonable price. Good company I would…read morerecommend them.

Fast response times, clear communication, great work!! They handled our attic repair and in great…read moretime and for a very reasonable price.

TLDR: If you don't hire this company to do your floors, you're missing out on the full potential of…read moreyour place. They're phenomenal, professional and genuinely care about your happiness and your experience. Hire them. Full Review: My experience with Flawless was absolutely spectacular. I recently purchased an industrial loft here in Atlanta that hadn't been treated particularly well over the last 20 years. The owners, rather than do anything with the floors, simply painted over them a multitude of times with various layers and colors of cheap acrylic wall paint. When I closed on the place, there were large patches of the paint on the floor that were peeling up (see pic) and leaving paint flakes all over one's feet, shoes...everything. My place used to be an old linen factory and I knew the concrete beneath the paint probably had some great character. I called Pam from Flawless and she was able to stop by, see my place and send me a quote the same day that I called. The quote by flawless was lower than the quotes I got from competitors and initial conversations with Pam showed me that she actually knew more about the process than the other folks that had stopped by to talk to me about how they would go about getting rid of the paint (side note: If your concrete floor has paint on it, pay Flawless to polish it off. Do NOT use one of the other companies that will pour toxic chemicals all over it to burn it off.). Because I wasn't moved into my place at the time and travel so much for work, finding a few consecutive days to do it was impossible for me, but Flawless accommodated my schedule perfectly, popping over for one day here and another day once I came back from that trip, fitting into MY schedule so that it could get done. The team was incredibly friendly and I genuinely enjoyed having them over and chatting with them in between passes with the machines. Pam, Melvin and the entire Flawless team went above and beyond to not only bring out the AWESOME character of my floors, but made sure to check in on my thoughts along the way and go above and beyond the call of duty to ensure I was nothing but overjoyed with the outcome, which I absolutely am. I have grand dreams for turning this loft out and making it a showstopper, and a big component of that was the floors, which Flawless executed to a degree I couldn't have possibly even expected. I can't recommend them enough.

They were great! Love supporting a family business. We decided to polish out interior slab for our…read morekitchen renovation and it turned out amazing. They adjusted to my availability and stayed late until it was done that night. Love the way it turned out, would hire them again for any other project