Urban Motorsports did a good job in responding to my initial inquiry for scooter repair. They got my Segway scooter fixed under warranty. Very good experience overall. read more

Greg fixed my scooter at a fair price (30% of the price I got from competing shops) in less than a week (the other place which I won't name (electric avenue) estimated two weeks for a flat tire repair) and was very friendly and attentive even though the scooter I brought in wasn't quite a moped like all of the others they worked on. I will definitely return when I inevitably pop another tire. It's strikingly easy to get ripped off in this city - must be those pesky t.u. alumni read more

These guys are very good at what they do. Very nice, very professional. They are definitely there for your scooter needs.

I took my son's scooter in to get fixed and they didn't charge me. Not even a small fee which they could have easily done. He knew exactly what was wrong with it. I will always go back for any new parts or fixes needed. Extremely honest business. I found this location due to the reviews compared to going to other places. read more

Urban Motorsports doesn't need my review. The shop stays busy AF, has 5 stars already, and frankly, there aren't many other places that sell scooters in the Austin area. Still, I feel driven to share my experience shopping for my wife's anniversary gift this year: It was clear my business matters to Greg and Mel before I ever committed to purchase. Despite the phone ringing and the shop buzzing, I enjoyed their full attention each time I brought a new series of first-time-rider questions and concerns. They were transparent about the process and options, obligations and resources and I left informed and empowered. In the end, after weeks of planning/chasing parts/coordinating logistics & details, Urban Motorsports produced a custom scooter- perfectly suited to my wife's vision. We'll return soon for accessories, and maybe -eventually- a matching scooter for me! If another shop opens here in the burbs where I live, I'll still scoot my ass 23 miles to Urban Motorsports because this locally-owned/ operated business offers even more than bangup customer service and a great scooter at a fair price; They offer an opportunity to invest in the community. And they'll have my vote every time. read more

Urban Motorsports - Anniversary scooter for my (boojie) wife, customized to match her pink & black JEEP. - Motorcycle Repair Near Me - Austin, Texas

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After 6 years I finally got my scooter running like new again it's a 2014 Stella with less than 2000 miles . I took in and lo and behold it was fixed some wires were crossed .I take back my last review they did me right and My Stella is working like a new bike again thank you JT and Greg I'm back on and riding to my hearts delight. There are plenty of scooters for sale it's nice to ride it helps with these days to lift my spirits . read more

They worked on my e-bike and did a fantastic job. Everyone seemed very nice, highly recommend this place!

This place is outstanding!!! They fixed my scooter in like 2 hours and it was good as new! I would highly recommend coming here. I also bought 2 helmets about a year ago and they've kept so well they're so nice I love them!! read more

I am throughly impressed by the urban motor sports team. They fixed our moped with in hours for a great price!!!! This place rocks!!! read more

Urban Motorsports - We are in love with our new ride - Motorcycle Repair Near Me - Austin, Texas

Incredible service. They go over the top and out of their way to serve their customers. Highly recommend for all scooter needs!

Went in to ask for getting my scooter scheduled for break in maintenance, and some other questions regarding some rack installations. the staff were super helpful and welcoming, and my service got scheduled only a couple days from going in! they told me itd likely be done before the end of the day, and sure enough i got a call that afternoon telling me my scooter was ready. highly recommend bringing your scooter here if you ever need maintenance! will definitely be going back for my next service. read more

whereas: Urban Moto Austin (UM) is easily located with an amazing availability; UM has plenty of quality inventory; UM provide courteous, complete and comprehensive information, cheerfully; choose UM and let's ridenow. this Friday the 28 of April, '23 read more

Finally bought the scooter I've been wanting for a decade! Everyone there was so nice & accommodating!

I can't say enough about this place. I my Genuine Buddy!!! Mel,Greg & Chorizo are terrific. I like supporting small businesses and I'm so thankful they survived the last 2 years. I know it was really hard on them. Thanks for getting my scooter up and running after sitting unused for too long. read more

I LOVE Urban Motorsports - definitely the best moped shop in the Austin area. My partner and I were looking for an electric moped and this was the only shop that had options available to look at, and Greg, Mel, and the rest of the staff were incredibly helpful and answered all of our questions each time we went in. They never pressured us to buy but helped us find exactly what we were looking for. We ended up getting a Ziggy G5 and absolutely love it. Especially given that you don't pay for gas and there's minimal/no maintenance, we're finding the payback period is turning out to be way quicker than we expected. I just hope they continue growing as a business and that more electric moped models come on the market! read more

We love Urban Motorsports - definitely the best moped shop in the Austin area. Greg, Mel (extra great!), and the rest of the staff were incredibly friendly and extremely helpful especially with helping us get the perfect replacement scooter. We have been long time customers with UM and always come back as they always work hard to solve the issues and give great guidance. We ended up getting a Buddy Kick and absolutely love it. Can't recommend Urban Moto enough. read more

Greg, JT and team always come in clutch anytime I have an issue with my Vespa. Could not be more pleased with the level of service I get from them on the regular!! read more

The staff is super helpful and honest. They have a solid selection and good prices. No pressure and lots of great information.

If I could give Greg and Mel six stars, I would. Five stars for the exceptional service and expertise in keeping my 2006 Vespa running at the top of it's game. The extra star comes from the a friendliness and personal attention to their customers.Hate to date myself, but it feels like old Austin. Urban Motors - 6 stars read more

Awhile back I bought a Sym 200HD from Urban Motorsports. Not only did they "do me right" in that sale, but they also took care of me after the sale any time I needed maintenance, merch, etc. Once they even did the work for free and trusted me to pay because my payday was a week away. GOOD PEOPLE! Also, when I had mechanical issues with a truck, one of their mechanics was like, "Pull it around back and let me take a look." He listened to it run for a minute and then diagnosed it like a psychic! GREAT MECHANICS! read more

Urban Motorsports - Motorcycle Repair Near Me - Austin, Texas

Some of the friendliness helpful people around. Definitely a great vibe, value and the most kick ass scooters! Service is always reliable, helpful and understanding of your time frame. Thank you Urban Moto for being amazing! read more

I had a great time shopping here for my first ever scooter. I was really nervous when I came in but Mel was amazing and had me feeling at home in no time. They had awesome used scooters for sale but we ended up buying a new buddy with a great warranty. I really appreciate the time that Mel took to explain the different pros and cons of each scooter for my particular commuting need. I never felt pressured or that I was trying to be talked into something I didn't need. Mel also made sure that I got a helmet that was my correct size since I didn't know that either lol. Finally I love the fact that I can bring my scooter here to be serviced if it ever needs it (or for oil changes lol). I would definitely come back here to buy another scooter if I ever need to. read more

Great service. Honest. No surprises. Just great work! Been a long time customer and would recommend them for servicing your scooter.

Fantastic people to work with who goes above and beyond to help their customers! We purchased a scooter for our daughter and their knowledge and patience made the process so much easier. Mel is a true gem and makes sure when you leave, you are walking out with all that you need! You can't go wrong with this hidden gem! read more

I have a red scooter BMS Heritage 150 and I've been to Urban Moto 3 times since I bought it. My scooter is used, I bought it from other person and even it works very well I needed to replace brakes and fix headlight and stuff since it's a 2011 scooter! A friend of mine recommended them last year and I'm glad I've been there because they all were very nice with me all the times, specially Jeff that made his best for helping me and guarantee a fast and good service. Then I also recommend them for everyone. read more

Urban Motorsports - My red BMS Heritage 150 scooter! - Motorcycle Repair Near Me - Austin, Texas

For a few years be been looking at some two wheeled fun and have been to Urban Moto before. Yet after visiting my close local shop, I made my way back to Urban Moto. Always busy there yet Mel and Greg took time to not just review options but win me over with smiling service with value. Glad I didn't make that deal around the corner as I'd rather give my business to people who I would hang out with, not to mention the brand selection. Can't wait to pick up the keys and put that helmet soon. read more

AMAZING STAFF! my boyfriend and I came here and Alicia helped us, both of us not knowing much about scooters learned so much with Alicia helping!!! You can tell she's been in the business for awhile because she was more than willing AND happy to help with our sales experience... now being in the customer service industry myself that goes along way. She went the extra mile!! We left feeling extremely happy that we had her helping us!!!! Whoever is managing that shop is doing a wonderful job! We were referred from a friend and I managed to meet the owner, Greg he is super down to earth and is doing an incredible job with his staff. Do yourself a favor, if you're looking for a scooter go there, you won't regret it!!!! Keep up the good work!!! And thanks again Alicia. We will be back for our future needs!!! read more

Urban motorsports did a fantastic job repairing my scooter!! I couldn't recommend them more for scooter maintenances, repairs, or to buy a new scooter. Greg was super responsive and fair and had great recommendations for the repairs to my scooter. read more

Urban did a great job helping me purchase my first scooter, and followed it up with my 2nd scooter as well. I walked in knowing what I wanted, ready to drop $6k on an upgraded model during their back to school sale with 3 year warranty and roadside assistance. After negotiating pricing for 2 weeks, being offered a lower trade-in value than negotiated with the boss, then then tried to downgrade me to only a 2 year standard warranty. All in all- make sure you double check your paperwork. Great service, but be leery of the promotions. read more

My wife and I both had our scooters fixed/tuned up at Urban Moto over the past few months and both are running as well as they ever have. One scooter, an '88 Honda, had been twice to another repair shop in town and the issue was never fixed properly and the scooter kept breaking down. Urban fixed the issue and got the old lady up and running like a dream with no issues since we got her back. The work was affordable, the staff honest and friendly, and we got our scooters back quickly and better than ever. They even did a pickup from our house when we couldn't get it into the shop for a small fee, which was really convenient for us. 10/10 would recommend for scooter repair in Austin. read more

I wouldn't go back to this business because I found it on Craigslist and they were not upfront on the ad that it was a consignment scooter ... I wanted to speak to the store manager and bargain and talk about the scooter I was into . Had I known it was a consignment I would not even have visited the business..Do your homework and call them first and save your gas .. read more

Friendly staff, Mel was easy to communicate with. We walked in with a decent understand of what we wanted and the staff made the process quick and easy. So excited about our new Buddy! read more

Urban Motorsports - Motorcycle Repair Near Me - Austin, Texas

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This place is great! Good honest service. I would recommend any to go to this place if you want to purchase a scooter or just need help.

This is a great place to get your scooter serviced!! The staff is SO nice and welcoming. They are honest and extremely efficient. I brought in my Honda ruckus recently and they gave me a great price for an oil change, final drive, etc. The total price was cheaper than the other places I considered going to which made me very happy! They also reattached one of my mirrors free of charge. It only took about 20 minutes for everything. I will continue coming back here for their fantastic service! It's sometimes hard to find cheap and quick service. Without a doubt, this is a quality place. Two of my best friends also come here. You will not be disappointed! Side note: They normally have an inspection guy their but currently he's out of town so they recommended me to a place just down the road (about 3 minutes away). Very convenient! read more

Probably gonna be a really long review so if you don't read all of it just know this place is awesome and you need to check it out. I'm a college student, first time scooter-buyer, and was in the market for a cheap 50cc scooter to get around campus and maybe interurban travel on the access roads off I-35. I checked craigslist and another shop before finally coming here. They're a bit hard to get in contact with so leave a message if the phones busy and they'll call you right back or shoot them an email. Mel was straight up with me from the start, letting me know that if I wanted a scooter with that type of capability I would need something with more power. I had an idea of how much I wanted to spend, but more power would mean more money and that made me a bit nervous. Mel gave me plenty of time to think it over and was more than happy to show me scooters within my price range once I decided to go for a scooter with more power. We decided on a Cabo 150cc that I could get for under $3000 after titling and fees and all that stuff. Urban Motorsports doesn't offer in house financing or anything like that so I had to call my bank to work out the financing but long story short my bank wanted me to get a more expensive scooter (lol didn't see that coming). I asked Mel if there were more expensive bikes and that was the only point where we looked at some pricier scooters. I really appreciated the fact that they didn't try and sell me on a scooter outside my price range before that point, which is super rare to find from a business these days. After a bit more looking I decided on a Buddy 125cc. Awesome blue color, great power, and can do everything I needed. I got everything set up on my side and had my Buddy back home with me exactly one week later. They set the scooter up for you, do all the registering and tedious paperwork, AND send you home with a full tank of gas. I think this is a business that genuinely cares about their customers and does a great job of expressing it. Mel was friendly, direct, and above all helpful throughout the entire process. I couldn't have asked for a better place to start my scooter riding experience off and can't wait to see them all again at 500 miles. Check this place out, I promise you won't regret it. read more

Urban Motorsports - Me and the greatest scooter salesperson ever, Mel, just moments after I got my first scooter! - Motorcycle Repair Near Me - Austin, Texas

Top notch service. Fair pricing... and a genuinely friendly crew. Can't ask for more. Thanks for taking care of my scoot! read more

This place is great. I had gone in to buy a scooter a few weeks ago. I was helped by Val. She showed me around and showed me some of the scooters and some helmets as well. I was able to buy a top box for the scooter from them also. I ended up getting a Buddy Scooter. The Genuine Buddy Scooter company also sent me a free t shirt. I don't know if that was related to Urban Motorsports or if that is just something that they do no matter where you buy. I paid for the scooter upfront and did not do financing although I do believe they offer it. I was very impressed that they were willing to deliver the scooter to my home. I would definitely recommend this place for buying a scooter. read more

Urban Motorsports - The Buddy 170i that I bought from Urban Motorsports with Givi Top Case installed. - Motorcycle Repair Near Me - Austin, Texas

Major shout out to Mel who helped me with my beloved lime green Buddy scooter. I walked in with zero knowledge and Mel equipped me with everything I needed to know to feel confident in my purchase. Overall great vibe, not pushy at all, just super helpful, knowledgable and approachable. Thank y'all! I love my scooter and can't stop riding her. It's pretty much the funnest thing ever!! read more

Urban Motorsports - My new whip. Thanks Mel & Urban Moto for making my scooter dreams come true :) - Motorcycle Repair Near Me - Austin, Texas

I've had nothing but great experiences with these people. Awesome customer service and prompt repairs. I bought my scooter here and I they not only had plenty of selections but really worked w me to find what I wanted and stay on my price range. I've taken it here for maintenance ever since and it is always done faster than expected. Wouldn't take my scoots anywhere else! Also they have an actual pig for a mascot named Chorizo walking around the shop. So if you go in, you might meet him and it's amazing. read more

There's no reason to go anywhere but Urban Moto if you're interested in getting a scooter in Austin. Ask for Mel - she is the 2nd best Urban Moto employee/salesperson, just behind their shop pig named Chorizo. They're knowledgeable, friendly, and have a wide selection of scoots and will take the time to find the right fit for you. read more