Unfortunately, we had a similar experience as other reviewers on this site- long delays, mixed up invoices, poor communication, failed to meet written project expectations, lack of professionalism read more

Urban Oasis installed our original landscaping before I owned the house - a question came up as we were preparing to sell recently, and although I hadn't been in contact with them for several years, Dave was very responsive and made time to come and see what was in question in person and made sure I was satisfied with the outcome. The response was greatly appreciated. read more

Did the job look good at the end? Yes Did they stay on schedule? Not even close. I was on maternity leave and watched them work - many hours spent standing around "talking" about the job. Did they stay in budget? 20% over before I had to cut them off, and they were pissed that I didn't have a bottomless pit of money to keep paying them. Were they reasonably priced? Not at all. They charged $68/hour for labor of trainees. Did they help accommodate our asks? Not at all. We told them that the design we had was way over our budget and they pretended to play ball, but really didn't listen. We asked if we could do wooden vegetable beds instead of stone, they told us no and ordered stone. Later we found out that had we lived in different area (like Eerie instead of Boulder) they would have happily installed wood. Also, they charged us $700 for a new irrigation system that was completely unnecessary. The device was $300 and then $300 to literally hook up a few wires that was not even an hour work. Oh and then they refused to give us the information for us to install the app to control the system and instead registered it in their own name and stopped responding to our request to have it transferred because they were no longer on the books. Were they communicative? No. They blew budget and schedule and didn't bother to talk about it until we raised serious concerns and told them that we didn't have that kind of money. Were they responsive? Absolutely not. The only way to get anything from them was to escalate it. Otherwise, emails, texts, and phone calls went ignored. Were they clear? No. I read the legal contract and there were places that made no sense and when I questioned what it meant, they took months to respond. Would I recommend this company to anyone? Only if they had bottomless pots of money, a personal assistant who could manage the company for its mismanagement, and no real time table. read more

One of the worst services ever experienced. Completely taken advantage of. -Dave did not fix the brick siding to our house that he damaged, even after agreeing to do so. -Employee did not take accountability for crashing into, and denting, our pre-existing garden box -Installed a faulty sprinkler line ( had a hole in the main line pipe) and did not fix it. Dave told me that he would have to charge me to fix it. I found this to be very confusing considering I had already paid him to install it, expecting it to be done with working supplies. -Steps installed out of measurement codes. -A few expensive plants had no water line installed to them and are now dead. -The project ran extremely over budget, with no change orders. -Convinced to be billed hourly (my mistake) and had very novice individuals running equipment and constructing major parts of the project they had very little previous experience doing. Small jobs took PAINFULLY long. -Parts of the project that were completed incorrectly and needed to be re-done were billed for twice. -Invoices were rarely correct. I had to personally keep track of employee hours to rest assured I was not being over billed. -We received invoices that had been paid for 8 months after the job was completed, presenting themselves as if they were outstanding. -The company had a high rate of turn over with very little oversite from the owner or any project manager. -Little to no landscaping paper was used, allowing weeds to grow everywhere. Its hard not to feel as though we were scammed. Dave has his own motivations when it comes to the design of your project, he does not listen to what the customer wants. The four must haves, small requests, of our idea are completely not present. I heard a former employee of his quit after our job, mostly in part as to how our project was handled and how we were taken advantage of. Hire elsewhere! read more

Urban Oasis took a blah, boring, ugly narrow back yard, and with a little magic, some boulders, a water feature, fire pit and plants, both xeric and non xeric, turned it into a true oasis. the fountain attracts birds year round, the plantings evoke the peacefulness of a japanese garden, the fire pit brings in another earth element and we absolutely love to sit on our back deck and be surrounded by our own little oasis in the city. the designers and staff are knowledgeable about the environment here in boulder with regards to water wise plantings, have an eye for hard scape and ideas for use of space. all in all we absolutely love what urban oasis did for us and thank them each time we look out our window at our backyard or relax on our deck listening to the sounds of the water while drinking in the beauty that is our backyard! read more

We had a wonderful experience with Urban Oasis and highly recommend them. Our yard has a unique shape and limited space, they were able to create a fluid space that maximized our yard. Our yard is now not only beautiful, but functional as well. It is the perfect creative play space for our children and is a true "Oasis" for us. We really appreciate their creativity, kindness, efficiency, and attention to detail. read more

I Know landscaping I worked for Urban Oasis very briefly a few years ago, I only quit because the work was too physically difficult for me, being a tiny girl, though there was even a girl working there smaller than me who was tough as nails! I have since worked with one other landscaping company, and one small gardening company before starting my own gardening business. I must say, Urban Oasis is the Very best landscaping company in town, not only working in Lyons, but all over the Denver metro area. I have years of experience working in nurserys and such, before getting into actual gardening. The first job being with these fine folks. I learned a lot from them in the short time I was there and it was by far the hardest job to quit. I was shocked when I moved briefly to another landscaping company, they didn't plant properly, they over planted and their irrigation tech with 16 years experience didn't know what he was doing, I had learned the proper way from Urban Oasis. Now that I am in the business, I see the majority of landscaping companies plant without amending the soil, breaking up rootballs, irrigating properly, planting plants in spots they will not thrive in. Urban Oasis KNOWS what they are doing. They make the most beautiful patios I have ever seen. I am proud to have worked for them for the short time I did. I have yet to see another company whose work even compares! Also Urban Oasis is very environmentally conscious. The owner gives seminars on different topics and are from what I gather a great asset to their community in Lyons. I would recommend Urban Oasis over any other landscaping company (other than mine, though I do very little hardscaping) ;) I could never do a patio like these guys can. Their work is beautiful. read more