We went here for the Black Friday sale but ended up empty handed.All the t shirts my teen daughter liked were not on sale. We strolled around to look at the tops, sweatpants and more but nothing. We will be back another time when we hope we will be more successful . I was happy see they are following the covid protocols Staff and customers wearing masks and hand sanitizer! read more

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One of the newer shops on Lincoln Road I typically can find good sale items here. The store is two levels: one women's, and the other men's and home goods and other fun things. The staff is nice, nothing south beach nice, but actually nice. The sale/clearance area is usually pretty robust; full of shirts and whatnots that you don't need but will buy. Urban Outfitters location here is like every other location, expensive stuff to keep people thinking that you're cool. I buy into it too. It's ok. I've read that buzzfeed article, "urban outfitters be like" too. Come here for the indie music blasting through the speakers but head straight for the sale rack. Trust me. read more

Sales associate gabby was so helpful! She made things very easy when there was an issue with my purchase - great employee

Walked in here to take a look. I find urban outfitters to be over priced but I do enjoy looking at the little gems they have at these stores. The records and record players were cool and I got a real kick out of the prosecco pong. I appreciated that you aren't stalked throughout the store. Most the time I prefer online shopping to going to a store because constantly being asked if I need help and having people strongly encourage me to buy certain items drives me mad. The store had a nice selection. I didn't ultimately buy anything, but came close with a super comfy throw that I fell in love with. $49 just seemed like a bit much. 2 floors so there is plenty of space and product. read more

Urban Outfitters - Women's Clothing Near Me - Miami Beach, Florida

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Omg such a bad experience I don't know if it's Miami but people are so rude I ordered something in the store, they messed up the shipping address and they were acting like I messed it up I arrive with a smile and leave with such a bad vibe Thanks ! read more

This place is horrible, my order was $104.74 but some of my clothes were cancelled because it was not available, so i was supposed to get a refund 1-3 business day, but that never happened. then 1 week after i could see the money on my debit card but i could not touch it because "supposedly" it wasn't finalized. So, i called the head office 2 weeks after and told them my money was never refunded to me, and they told me it was but that's not true, so then she calls this store and ask what happened with my money and what she told me was i will get my money back 1-5 business days, but then i check my bank account and then the money was there as soon as that call happened, this worries me because i don't know what they tried to do to my money. read more

Alright, honesty I would give this store a much higher rating but this was straight up disrespectful, I purchased a dress here yesterday for $119.00, it was a size too big so I came back today at 9.10pm to return it The store was basically a ghost town at this time on a Monday. They didn't have my size in stock. So I went ahead to return it to get my money back. Approached the checkout counter, the two girls behind the counter glanced at me and then went about what they were doing. I walked straight up to the counter because no one else was in line... Stood there for at least 5 mins watching one of them clock out and then the other girl with black hair in a bun with black lipstick click away on the computer and still had not acknowledged me standing right in front of her. Finally after 5 mins of no acknowledgment she finally looked up and and greeted me. I explained to her I wished to return the dress, had my receipt and used a debit card which I didn't have at the time. She proceeded to use her radio to page whom I supposed was her manager. They declined to give me back my cash since I didn't have my card only store credit. Crappy service. Bullshit excuse. Never going back here... read more

My girlfriend and I came to Miami for the weekend it's her favorite store was planning on buying her lots of clothes. Unless you knew what you were going to buy ahead of time they wouldn't let you in the store. Nobody was in the store sounds like they don't know what their doing. Stupid is as stupid does. Won't be shopping there anymore read more

My experience at this UO was pleasant, as the sales associates were attentive, helpful, and overall very nice. This location also has a great selection of clothes and other items as well! read more

Great new addition to Lincoln Road. The staff was extremely helpful and inviting. I saw a pair of shorts and could not find them and not only was I greeted upon entering the store with a big hello, but this smiling associate also helped me find the shorts that I was looking for (and purchased). This location is two floors and has a great layout. They also had a great sale upstairs. There was no wait for the fitting room when I went which was a big plus and the staff seemed on top of their game. Will be back! read more

My favorite store! Everything's good quality and looks vintage. Really dope store. I come here often and it's great!

All the employees we encountered were really rude and had no training in their stock. I've been to many urban outfitters. Definitely the worst read more

As an a-list fashion designer, this has been my all time worst shopping experience. The employees lie, blame the costumer and cannot create a solution to make the costumer happy. Arturo, the "supervisor" was incompetent while he wasted 30 minutes of my time in store while placing an online order with free over night shipping charged on a card with a specific amount of money for free shipping and the product itself. Arturo then charged me for shipping causing the card to cancel, I was not even advised that anything went wrong until I called costumer service myself. I called the store and spoke to Arturo again and was told that the order was cancelled because the item was out of stock. A few questions arose to my head, wouldn't you guys tell me that the order was out of stock when you placed the order right in front of me? Or could you have contacted me and told me? So I contacted costumer service again and they said and quote "we have over 100 products in the exact size you were looking for", so this proves that a supervisor lied to me. I then called the store again and spoke to they're manager "taylor" this was one of the most rude, inconsiderable, disrespectful, idiotic person I have ever spoke to in my entire life. She judged my vocabulary and told me that it was my fault the order got cancelled and there is nothing they can do about it. While she lied to my face by saying the item was out of stock, but there were very much in stock when I called before the call. I then asked if there was a promo code that I can have for this mistreating and she said in a disgusting tone "I am not the right department for his! I can't give a coupon code! So there sorry! I was left very unhappy and left with no sweater because of planned shipping I would have had it before I leave. Thank you read more

dressing rooms were open, which was very helpful!! the store has two stores and has this cool crate art thing which I thought was super cool love this place!! read more

Not a good selection of bathing suits. It was a buy one get one 50% off. I guess it was partially my fault I didn't check the receipt but I wasn't given the discount and it's not like there was a line to where there was any kind of pressure. read more