I paid over $600 for a booking in 2023, but to my disappointment, it was canceled by the resort--and I'm still waiting for a refund. What's most upsetting is that I chose this place again based on a fantastic stay I had back in 2021. I never expected things to take such a frustrating turn. It's incredibly disheartening to see what once felt like a trustworthy and enjoyable experience devolve into what now feels like a scam. I've tried reaching out multiple times, but the lack of response and accountability has been deeply disappointing. I sincerely hope they make this right, but until then, I can't recommend this resort to others. Beware: It seems like the resort has been rebranded with a new name. Not sure but could be another scam. https://www.wildernessriverresort.com/ read more

Paid $550 way back when this scam was brand new. Bought as a wedding gift for my daughter and her husband. Here we are 3 years later still waiting for a refund after they shut down for renovations and the promise to be back with bigger and better. There has to be something we, who were robbed of our money, can do about this. PERHAPS WE CANT GET OUR MONEY BACK BUT WE COULD CAUSE THEM GRIEF, PAIN OR PERHAPS SMALL CLAIMS COURT. Is there a way for us to get together as a group and go to their property with news media and perhaps find a pro bono lawyer to give us direction. We should not let them off of the hook because they say they dont have the money to repay. This is fraudulent in my opinion and needs to be addressed!! I cant believe this has not been resolved. Its like it was just fine for this company to do what they did and then just walk away without resolve. read more

I wish I could give them a negative review. I had booked this place prior to the announcement of the rebranding. They knew they were shutting down for it and yet still took bookings. I have been waiting OVER ONE YEAR FOR MY REFUND. How is this even possible???????? read more

This is one of the newest hidden gems you can experience in Edmonton. Book it now. Trust me, you will not be sorry. Their inaugural summer is booked solid and they are already booking into next year. We met the speedboat at Devon Lions Campground, where we were able to leave the car parked safely and securely. The ride was fun and quick (about 10 mins) to our island home. The family running this outfit are charming, kind, respectful, and culturally conscious. We got a little lesson about the land and directions on how to be eco-friendly and responsible campers. Our Dome, nestled in the woods but with a view of the river, was gorgeous and spacious. Inside we had a proper bed with the most comfortable mattress (memory foam?) and super soft light linens. The duvet was fluffy and smooth with plump pillows. Over the bed was a whimsical yet functional mosquito net which just made the whole room look so romantic. At night when the solar lights and fairy lights on the bed come on, the living space is just downright elegant. Yup, I said it, elegant camping. I guess that's what they mean by "glamping". There is a campfire stove as well as a propane BBQ which we ended up using to cook our steak, potatoes, and corn on the cob. They provided all the pans, plates, cups and utensils but I do recommend bringing your own sharp knife for cutting up food, ect. They have a meal plan you can add and I think I am going to try that next time, simply because I love cooking but with such a limited time on the island, I would rather be exploring or floating down the river. One good thing is you don't have to wash dishes, they take care of all that for you. Bonus!! We had a couple pool noodles and a floaty which we trekked to the top of the island and floated down the lazy river to the bottom. It's not that deep, I could almost always touch the bottom and it was a nice 10-15 min float. We did this many times and it never got old. I felt like a kid again! At one point, we just sat in the river with our backs against the logs and listened to the birds. I will say, that although we may have all these birds in the city, seldom do you really get to really hear them. It was a level of serene I haven't had in a long time. The bathroom situation is well thought out, and way better than an outhouse. It's a little tent for privacy and there is a toilet set up that is quite efficient. Each camp has its own, so no awkwardness. The people who created URA (Steve and Jarett, I think) and the staff who run this thing are top notch. Very good quality people here who are gracious and are always up for a chat or to help. Really good people. I even got an impromptu storytelling in the teepee by Xena who shared some wise words from her Cree culture. Highlights are the sandy beach, floating down the lazy river, bird watching, watching the stars as I fell asleep inside the dome skylight on a bed that felt like a cloud. 10/10 (I am going back two more times this month on a girls trip and again to take my mom) read more

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SCAMMMM!!! I booked my honey moon there for June, they canceled my stay 2 weeks before hand, AND ITS BEEN A YEAR & STILL HAVENT REFUNDED ME! I have tried to reach out on every platform and get no response. PLEASE REFUND ME $560!!! read more

Urban River Adventures - Campgrounds Near Me

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I also lost my money from this company. Do the right thing and return everyone's money. How do you sleep at night?

They cancelled my reservation that i made in March in May and i still have not got my refund. Do not book with them. It is a scam! I cant get ahold of anyone. its really bad business. read more

SCAM DO NOT USE THIS COMPANY YOU WILL LOOSE YOUR MONEY Booked in 2022, May 2023 I get a email saying they cancelled my reservation and will refund my money. 4 Months later and no money wont answer phones and get a generic email answer. read more

Booked in July 2023. They cancelled our booking and offered a refund which we accepted. Still waiting for a refund. Don't book with this company or whatever name the owner Steve Capp has rebranded to (Wilderness River Resorts currently). read more

This company took my money and canceled my reservations. It has been over a year and they have not refunded me and I can not get in contact with them. This company is a SCAM! Do not book with them. read more

They Cancelled my booking for May and havent still got a refund up to now. cant get ahold of anyone from their office!

This company takes your money, cancels your reservation then strings you alone to think you will get your refund but no refund yet! Reservation cancelled over 4 months ago and no refund provided. Do not book with them! read more

Horrible service!!! Have been waiting for my refund for 9+ months. Can't get ahold of anyone

I wish I could give them zero stars. This company took my money and I didn't receive a service. I don't know how they sleep at night. When and if they re-open, the renovations will be on other people money. what a disgrace. I would like my $600.00 back they owe me from April 2023. DO NOT EVER SUPPORT THESE PEOPLE! read more

I had the same experience as many others, having my reservation cancelled and no refund. I have tried contacting the company multiple times and have not heard from them in months. I have contacted CTV to see if they will do a follow up story about this situation. I encourage you to do the same as the more voices the better! read more

This company takes your money, cancels your booking at the last minute and doesn't issue refunds. It's been 6+ months. Terrible business practice. Do not support this company. read more

They cancelled my reservation in May and as of August 1st I still have not received my refund. extremely poor business practice.