Customer service at Under the Covers is excellent! After enduring pushy sales people at other…read morefurniture stores in Fresno, along with elevated prices, I stumbled upon this gem of a store. Limo and Dan welcomed us in and gave us time alone to browse. When we were ready to make our purchase, a purple mattress with wood base and pillows, Limo gave us a complementary gift of Puffy pillows, sheets and mattress protector. And he gave us a discount on delivery/set up cost. And he even carried out one item to the car! This family owned store with their respect for customers and genuine friendliness is so rare in these days of fast paced sales. And the prices are comparible to purchasing the same items on line. I will recommend this business to all my friends!

The sales persons knowledge of all the mattresses on display. Very curious and respectful and a…read moregreat salesman. I would recommend this store to my friends and family.

This place is a vibe!! They relocated to Fresno a bit ago and we finally came by this Saturday…read moremorning. As we walked up, I was a little off put by the painting on the window saying they are NOT a thrift store, they are a vintage shop ... However, as soon as I entered, I was enveloped with the good energy of the people and space. There was someone at the table by the door who was immediately friendly and engaging. She gave us quick info on the store and let us know they have a coffee stand to the side. We started looking around and found things we liked right away. For the quality of pieces and good condition, the prices are fair. I plan to test whether the manager's statement that they get new items every day is true ;-) My daughter and I both purchased tank tops but there were several more things I'd like to try on. Oh, can't forget to mention they have a fitting room, that's a definite plus. Also can't forget that I tried an iced coffee. I usually skip buying coffee once I leave the house but this was Vietnamese coffee and from the description I had to try it. They offer several yummy coffee flavors like banana and caramel but I went with a plain house coffee that came with a cold foam - it was delicious. I was told that they do mobile pick up orders, I would actually stop for this coffee. One more important note: they are cashless!

Overall, it is a decent consignment store with a spacious, easy-to-navigate layout, and all the…read moreclothing items were clean and ironed. The coffee cart in the corner is also a very cute touch, and I noticed a great selection of '90s-style attire on today's visit. However, I was hoping to find a larger selection of housewares, shoes, bags, and vintage band t-shirts (I only found one Beach Boys shirt). I also felt the customer service could be improved, as I wasn't greeted or checked on during my visit. Lastly, browsing the sale bin was somewhat frustrating. Because it is so deep, it was difficult to look through alongside other shoppers. It might be helpful to split the clearance items into multiple smaller bins or move them to dedicated racks in a sale section. I didn't walk out with anything today, but I'm sure inventory is constantly changing as they do have a buy, sell, trade program so I might come back in the future.

Great staff!!! Awesome merchandise. They have a great selection of home items and gift ideas…read more Highly recommend

Terribly rude customer service. Completely unprofessional towards my wife when she was there, said…read morethe lady working was almost hostile towards her, acting as if she didn't belong. Would not recommend entering this store to anyone looking for decor.

Looking for a great deal, this is the place! Been going here for years and never had an issue with…read moreany of the items I've bought!

Great selection. It's a liquidation store so yes, you will see open boxes or sometimes broken…read morethings. I had one purchase that did not work out and they gave me no issues with returning it for store credit. They are always super nice and will even test things out before you purchase if possible. Definitely the best price considering you don't have to work around fights and people standing in line hours before opening like other liquidation stores in town.

W Furniture was very helpful and accommodating. Good quality furniture and great customer service.read more

Cool furniture store in Clovis near Hobby Lobby. They seem to specialize in patio and outdoor…read morefurniture. And not the cheaply made stuff. The items I saw looked like they would hold up for a long time. Adirondack chairs. Many color options. Beach inspired furniture, too. I stopped by to drop off some items for a local organization and the girl at the counter was very friendly and pleasant. They do have some indoor items, as well. Check them out when you're ready to put together your dream deck/patio/backyard!

I just bought a piece of furniture from here and the guy was so nice and helpful. We brought moving…read moreblankets and he helped secure it with plastic wrap and helped us load it into the truck. He was careful with the rain and ensured we were able to load the truck in a spot that would keep the furniture piece dry. This store sells quality furniture for good prices. This piece in a different store could have easily gone for 500-600 dollars but they don't do that here. They sell quality pieces for good prices.

Service is amazing. Nice selection of quality furniture. Everything is clean. Very fair pricing…read more Have bought a few items and will be back. Highly recommend.

I have had nothing but the very Best Service at Serrano's. They have greeted me friendly and…read morepolitely, they allow me to look around all by myself without following me. They are tight there when to need the to answer any questions. I have bought a sectional sofa set there last October and it it still very nice and I get many compliments from it. I have been working with Daniel and he is a very nice person to work with. I trying to get a new Bedroom set soon and Daniel and I have already spoken about it, he know what I want and we will be making the deal really soon. Great store, Great Furniture at really Great Prices. ask for Daniel.... Donna

Purchased my couches from Daniel Bernal at Serrano's. Shopped all over town and found what I wanted…read moreat another store but they would not come down on the price . Went to Daniel and he gave me the deal I wanted . Thanks Daniel!

Anna was awesome. She took the time to review my expectations and thoroughly explain what was in…read morestock, availability of what was not and availability for delivery. She did everyone her power to ensure I left with a living room set I would be happy with. Check them out you won't be disappointed.

furniture is okay. But the worst insurance you can ever get. No point of getting insurance on…read moreanything. A waste of time And don't do nothing about it. Waste of money!!! been calling them since last year and nothing has been done!