Visited recently for an injury and the staff was friendly, knowledgeable, and efficient. Definitely…read morewould go back!

This isn't your typical walk-in clinic. This is like stepping into the office of your own private…read moredoctor because once you get to know Dr. Maria Game who is the doctor extraordinaire here, you will feel like, "Finally, someone who listens!" So do yourself a favor and have a medical back-up plan - a place like this to go to if you have an emergency or a place like this to go to after hours or on the weekends. Not only does Dr. Game really know what she's doing (and saying), but her staff has it together as well. This place will not disappoint!

The staff was lovely and helpful. Clean office and efficient. I was able to get the help I needed…read more Would highly recommendrecommend.

This was the worst urgent care experience I've ever had. I went in for a physical and was…read morecompletely uninformed about the testing process, side effects, or what to expect. No one explained anything until I asked. After a family emergency caused me to miss the two-day follow-up, the receptionist -- rude, unprofessional, and careless -- refused to help and said I had to redo everything. They were rough during the exam and even left bruises on me. I paid $120 and had to fight just to get $80 back. If I had her name, I would report them to the health department in a heartbeat. Save yourself the time, money, and disrespect -- do not go here.

For this whole week, my daughter has been complaining about a sore throat and nasal congestion that…read morewas not getting any better, even with over the counter medicine. I made a call to MD Now Urgent Care to see if my daughter can be seen and to have a diagnosis and treatment for the sore throat. The lady on the phone was pleasant and told me that I can bring her in, no appointment necessary. We arrived at MD Now within a few minutes and happened to be the only ones there. The waiting area was large with adequate seating. After greeting the receptionist I was told to scan a QR code to fill out a form. Within 10-15 minutes my daughter was called in by the nurse where she had her weight and blood pressure taken...then a few minutes after the doctor came in. After my daughter explained to the doctor about the symptoms she was having with the sore throat, the doctor did a brief physical examination then had the nurse conduct a strep test, which came out negative...but after a finger stick blood test, she did test positive for mononucleosis. The doctor informed us that mononucleosis was not serious and should go away on its own. He advised my daughter to rest, take Motrin for the pain, and be on a liquid diet until she's able to eat solid foods. He also gave her a doctor's note for school. That's it, we was good to go. We was probably there for about an hour. That's the quickest I ever left a doctor's office.

We had a wonderful experience here from start to finish! There was no wait time, the check-in…read morepaperwork was easy, they have a fridge with water, it's comfortable and lovely inside, and the nurse and doctor were both very sweet and helpful. We also love that we were able to get the bloodwork and urine done right there on site. It's convenient and the only urgent care I want to go to from now on!

I came because I am having very bad ear pain. It was a little busy when I got there but it went…read morepretty fast. Plenty of parking. And staff is very nice here that's hard to find in medical offices!!!!

I had a wonderful experience at this urgent care. The front desk staff was kind and made the check…read morein process quick. The medical team was professional, attentive and compassionate.They took the time to explain everything to me clearly, and made me feel comfortable.

Dr. Douglass was absolutely amazing! He walked me through everything and was very kind throughout…read morethe process and made me feel safe and comfortable. We were in and out and got all my medications within 20 min.

They are the best! I wish they were my PCP! I have gone there more than 3 times this year and I…read morewill only go there, although there are closer facilities. I love you guys! Angela W.

Front desk was very swloly, they take care them first than the patients, I noticed they order coffe…read moreand take the time, I arrive at 9:00am and my appointment was a 9:30am , they don't care the time and take the time for the patients, I was before here two years ago and the lady was amaixing and diligent, right now is terrible.

very satisfied with this outpatient cntr., the office personel is amazing with pay attention to…read moredetail attitude. as far as the type of care is concerned i would highly reccomend them to anyone !

In complete disbelief at how cruel and spiteful this office staff is here. They are definitely not…read moreacting as if they're here to serve the local community and their neighbors. Went to the Midland website to book appt as new patient and was forced to use their 3rd party booking system to give all my personal information and medical information. I received confirmation by the system as well as Midland that the appt was confirmed and received updates/reminders for the appt right up to the appt time. When I arrived in the office I was told there is no appt for me and they don't have my paperwork. After insisting that I have confirmation and showing it, the Manager came over and told that they do have the paperwork, but she just received it yesterday from their system. I filled it out several days prior - not really my problem and no one contacted me to say there was a problem, which is why I took time off work to go to the appt. The manager was more interested in blaming me and arguing and when I was begging for resolution and to see someone else, she thought it was appropriate to tell me she could get me in at 1:30 but I wasn't listening to her so now she felt I wasn't a fit for the office! Really, you're supposed to be here for the patients' well-being and your office made mistakes, made me believe I had a confirmed appt, but now you're going to be spiteful and deny me to see the doctor? The receptionist even had enough decency and humanity to see this was wrong, she said we'll rebook you with a different doctor for 1:30pm. I go out to my car and cancel some meetings to return to Midway at 1:30pm. I get a call ten minutes later saying the higher up manager Angelica feels that I'm not a fit for this Medical Center and they are cancelling the second appt. I just broke down and cried at this moment because I'm new to the area and a have had a difficult time finding a doctor that was going to be a gay men's health doctor/advocate so I had high hopes for this office and have several health issues that need to be addressed and waited almost a week for the appt only to be met with the most unprofessional, erratic, mean, and cold staff. With the exception of the receptionist, it's frightening these individuals are in healthcare! I would NOT recommend this Medical Center at all especially if you're expecting a caring compassionate team, this isn't it at all. If the Doctors and Providers approve of this treatment to patients before they're even seen, then reasonably no one is a fit for this Medical Center!

As is usual, I leave a voicemail with the referral staff and no one calls back, this time the…read moremessage was left on the managers phone without response. Today I spoke with Versie and she stated they need 5 days to process referral requests, which is ridiculous. More bad customer service from this team.

I had the occasion today to use this medical facilities and I'm extremely happy to say FIVE STARS…read moreto the entire staff. I couldn't say that one was better as they , as they were perfect. Concerned, caring, took their time, and just made me better!!! Courtney and company...you're the best.

Poor service. The nurse was blond, wore her hair in a bun, and just looked vacant. That was…read moretelling. They left my blue ID band on the counter; never once thought to give it to me. After I exited the room, then I was told, "Oh, the doctor will see you now." Mind you, I registered online (not an appointment, I am aware), waited an hour and a half, saw many people come in and were seen immediately. Horrible service overall.

Thank you so much PA Nicole Offenberg and MAs Samara & Rose - I had to get blood drawn here and I…read moreended up passing out and they took great care of me with the cold compressions, water, and lollipop for sugar lol. Thanks again! Take care.

I was extremely disappointed with my experience at this MD Now location…read more From the moment I arrived, the front office staff was rude and unprofessional. While speaking with me, the employee was on their phone, which made me feel like I was an inconvenience rather than a patient coming in for medical care. Even more concerning was the cleanliness of the office. I was the first patient there that morning, yet there was a toenail on the floor and floss sitting inside the compartment of the hand sanitizer station. If I was the first patient of the day, it was hard to understand how the office could already be in that condition unless it had not been properly cleaned beforehand. That is especially concerning in a medical facility where cleanliness and sanitation should be a priority. To make matters worse, I was also overcharged for my visit. After speaking with my insurance company, I was told that the amount I was charged was more than what I should have been responsible for under my insurance. Having to deal with a billing issue on top of everything else made the experience even more frustrating. A medical facility should be clean, professional, and make patients feel comfortable seeking care. Unfortunately, my experience was the complete opposite. Between the rude front office interaction, the unsanitary condition of the facility, and the billing issue, I would not recommend this location.