I had the occasion today to use this medical facilities and I'm extremely happy to say FIVE STARS to the entire staff. I couldn't say that one was better as they , as they were perfect. Concerned, caring, took their time, and just made me better!!! Courtney and company...you're the best. read more

Poor service. The nurse was blond, wore her hair in a bun, and just looked vacant. That was telling. They left my blue ID band on the counter; never once thought to give it to me. After I exited the room, then I was told, "Oh, the doctor will see you now." Mind you, I registered online (not an appointment, I am aware), waited an hour and a half, saw many people come in and were seen immediately. Horrible service overall. read more

HORRIBLE!! During the COVID surge, I accompanied my 82 year old COVID positive mother to this location. She had been referred here by Boca regional hospital by a woman named Lisa in the ER, as the place to go to get a doctors referral for the monoclonal antibody treatment. At the time, a positive Covid test & doctors prescription was needed for the treatment (that's until the Governor stepped in a few weeks later to make the life saving treatment available to all in order to bypass this nonsense by that's a whole different topic ) As we approached the door, there was a security guard at the entrance who informed us that they were already full, not taking any COVID patients , and they were closed for the day , even though it was 10 am. My mother asked the guard if someone could at least check her lungs to make sure there were no signs of pneumonia, he went inside yo get a nurse who then came to the door with a surly attitude and told her if she had trouble breathing to go to the ER. Gee thanks! ! We left this horrible place & headed home. Luckily my mother did not progress to severe COVID and she recovered wonderfully at home with my care. I can't even imagine treating high risk symptoms orderly this way, no wonder so many lives are lost to this disease when this is the way some health professionals operate. I would never recommend this urgent care for any issue. read more

Nice enough staff, but not great medical providers. The doc or arnp I met with was kinda cold (which is typical for medical docs). Paid over 300 to have them tell me to take mucinex which I had already been taking for two days. I mentioned I hadn't slept and my throat was extremely soar and they did nothing to help. I would recommend never going here. The doc didn't do anything to provide real help or comfort read more

Total scam. Don't go here as you have so many other urgent care choices. They quote you one price on the phone and then charge something totally different AFTER you leave. I went in for a common cold in hopes of getting Z pack. The doctor literally looked in my ears and told me to say Ah. He was in the room for less than 10 minutes. He perscribed a Z pack and over the counter Flonase. That's it. They tried charging my insurance $430 or which I would pay $227.07. Who would ever knowingly pay such a fee for a common cold (not bronchitis, not the flu, not pneumonia... A COLD). I could have gone to my regular doctor for $90. Had I known this I would have never gone here. Attached is a photo. Also please see the companies ridiculous response PROVING how quickly prices change on a whim... see 2nd photo read more

Boca Regional Urgent Care - Urgent Care Near Me - Boca Raton, Florida

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Came in at 5, still here at 12:17 for STITCHES. One doctor seen twice and two nurses seen once. Absolutely ridiculous go anywhere else !! Seriously! read more

Just needed a quick Strep check (couldn't get an appt. with my PCP): They answered our initial calls quickly with precise info; online check-in available (I chose to just drive over, 6vs1/2dozen); walk-ins available and they are pretty honest with wait times; wait list and patient in-take order posted on dedicated monitor; waiting room is spacious, airy and clean; comfy chairs for 20, tv, coffee/tea, charging station; decent clean surface protocol with tissues, sanitizer, pens, etc.,; needs better protocol for restroom and exit handle; first time intake was fairly easy (2 quick pages); I waited 40 mins to go in, better than ER wait-time for sure; vitals was very quick and efficient; PA was quick, alert, efficient yet personable and friendly; took 5 minutes to get quick Strep test results (though I have heard these are unreliable); orders and Rx were clearly communicated verbally and in print out; Rx for "just in case" antibiotics were sent straight to my pharmacy; I be I believe this is a good spot to fill the gap between PCP and ER. read more

This clinic has prompt service and attentive professional staff. Thanks to the medical assistant, a kind Hispanic gentleman, whom checked my pulse several times because of his concern for my low bpm. I told him this was normal for me and he said jokingly "are you still alive!" It drops to 38 and 39 at times and was at 40 during my visit. I assured him that there is nothing to worry about given that it's been this way for many years. It once dropped to 32! The staff listened to the issues I was having and had me out of the clinic in no time. I explained to them the procedures my PCP had taken prior to this visit, and this staff was very receptive and accommodating. I highly recommend this medical clinic when in need of medical care. read more

This was a good place at one time. Sadly, it's gone downhill and it seems they now just shake you down for insurance and payment info as soon as you walk in. And get ready for long wait times since they are normally understaffed. Anyways, we saw Dr. Meleo after our son had been hit by a soccer ball in the head. It was more of just a precautionary measure than anything else. Our son was totally cognizant of what was going on. Sadly, the doctor did not do much of a neurological battery of tests where he would have seen our son was coherent and doing okay. So long-story short, he railroaded us to taking our son to the ER to get a CAT-Scan. When we told he we could not afford it, he insisted we get a payment plan. The nurses at the hospital were looking at us like we had three heads for simply being there since are son was totally intact and coherent. Dr. Meleo would not give us a script to simply get a CAT Scan the next day, and the office would not give us our money back when they could not deliver the service we were supposed to get, i.e. a script to get a CAT Scan done without an alarmist doctor who tried to railroad us and run-up a big tab. The other ER we went to DID do a full-battery of neurologic test and determined our son did NOT need a visit to the ER and told us she doubted an ER would CAT scan him since a CT Scan has over 200X the radiation of an X-Ray. This was awful service and I would avoid this place! read more

Again today I need to have a test run and my primary care doctor gave me and order to take to a lab. After several calls and two walk ins I discovered that nobody had the kit needed to do a throat culture so went back to Boca Regional Urgent Care. They were right there and did what I needed and again I want to thank them and let all readers know they're a terrific group. Hey guys at Urgent Care, you are wonderful, dependable and keep saving me. How could I not think you were the best! read more

From the receptionist, to the nurse practitioner, to the doctor--all great. They really provided exceptional care during a very scary time. Thank you! read more

I visited twice in a short span of time and had the pleasure of seeing Allyson Bagenholm, MD for myself and my Dad. She remembered me when I came back. She was personable and gave us both the care we needed. She wrote me a Dr. note for work, which is always nice to have for "the Boss". read more

Efficient. Surprised that a doctor rather than a PA conferred with me. This was my first utilization of an Urgent Care Center. Didn't know you could test for flu. It took 15 minutes. Negative. Much easier than trying to get appointment with ones primary care doctor in today's medical universe. Staff was friendly. I made appointment, so did not have to wait. read more

The doctor and nurses of Boca Regional were very courteous to my my 6 year old daughter suffering of a mild flu. It is definitely a very convenient and reliable office when one does not want to deal with last minute appointments and long waits for busy doctors. Surprisingly it was a very busy office but the wait was reasonable read more

Being from NY this urgent care was awesome compared to facilities in the city Came here as a walk-in. Tests and results were quick and easy. The facility was very clean and staff was friendly and professional. The Nurse/tech took time to describe how the tests worked, which I really appreciated... Usually in the city I would be sitting in the room for so long wondering if they forgot about me haha... Awesome facility and would def recommend. read more

Excellent staff from reception to doctors to exceptional nurses. Very impressed with this practice and their efficient and responsive manner to clients. The place is also very nice, clean, warm and welcoming. read more

What a great experience! Unfortunately, my father hurt himself over Thanksgiving, and we needed to get him medical care right away. I dreaded the thought of going to the ER, waiting for hours, and paying through the nose for mediocre medical care. On the way there we passed a sign for Boca Regional Urgent Care, so I decided to stop in and see if it might be better - it sure was! The place was beautiful and brand new, the doctor was able to see us immediately, they accepted my dad's health insurance so we only paid a $10 co-pay, and he got excellent care. It turns out that the doctors who run this place also staff the ER at a nearby hospital. I'll never go to an ER again! read more

Excellent! Took my wife there at 9:00AM this morning. Entire staff was very knowledgeable, courteous and friendly. Dr. Goldstein exhibited a calm caring attitude towards the patient and was most knowledgeable. We left with a very secure feeling about this facility and its tie in with Boca Raton Hospital. read more

Great experience! Had some sinus issues and came here last night. The staff was 10/10. Very helpful, kind, and quick! I was a walk in and was in and out in less than 30 minutes with all the information I needed. Would highly recommend! read more

Had very good experience, the place is nice and clean, the staff is pleasant. Was very pleased with the young doctor, Allyson she was very friendly, upbeat and listened to me. The wait time was short too. Would go there next time sooner . read more

It's more then just the normal walk-in clinic. You get the same care as if you were at a private doctors office. The staff is caring, compassionate and very thorough. I have Walk-in clinics right around the corner from where I live, but I only will go to Boca Regional Urgent Care. Well worth the extra drive. read more

I had a very good experience. The staff was friendly and welcoming. The doctor was caring and listened to my concerns and provided resources. read more

Very satisfied with the care at Boca Regional Urgent Care. The staff is very professional, caring and efficient from check-in to discharge. The facility is clean, spacious and well organized. Considering that we were seen at the height of the flu season, the wait was long but not unreasonable. read more

TERRIBLE EXPERIENCE. I don't know what are their criteria to admit a patient They have a poor non-discriminatory law (or ignorance). My wife needed care and they denied her because she was a minor and the manager didn't know Florida laws. the place was really nice and i had big expectations like the service at Boca Raton Regional Hospital. Unfortunately my wife is a minor and she is emancipated. The manager (Short hair and round glasses) didn't accept her in, because she wasn't with her parents. I was getting the marriage certificate as the proof of emancipation explaining them that in Florida, when a minor marries, under statute 743.01 the minor is automatically considered emancipated from her parents. I was shocked when she didn't accepted this. I left mad feeling that they were discriminating my wife. I called 2 days later to find out really what happened and her answer was "we are not lawyers, we did a research and it is not like that, you still need a emancipation proof (like the law and the marriage certificate wasn't enough...)" and because I work at Boca Raton Regional Hospital with an attitude she said ,"I'm going going to ask to put you a disciplinary action at the hospital". I just wanted to claim my wife's rights and not even the essential "sorry"of customer service came out of her mouth. She could be stubborn but that wasn't professional. I don't know there but where I work patient satisfaction is number one. I just felt they discriminated my wife because she was a minor even though she had the rights and paper work NEEDED to be attended. We ended in another urgent care where they didn't even asked for the law... they just asked for the marriage certificated and they got us in. TERRIBLE EXPERIENCE. NO CUSTOMER SERVICE. NON-DISCRIMINATORY LAW? read more

My wife went there twice this week. The staff is very helpful and friendly and Dr Deleo is the best!

I loved Boca Regional Urgent Care everyone was so nice! The doctor was extremely informative on how to care for my mother's cut finger. Joanne, at the front desk, was so sweet, punctual and professional with helping my mother. read more

They were Fast and kind ! The doctor had a wonderful bedside manner. I would highly recommend this urgent care to anyone!

Always had good service here. Visits for family were for possible broken bones, sinus infections, and an allergic reaction. They are timely and polite and helpful. read more

This was our second visit and each visit keeps getting better and better. Very professional and clean. I'm a nurse for over 14 years and I look for certain things on a provider and facility. The doctors and their staff were amazing and exceeded my expectations by miles. 10 stars!!!!! read more

Great experience. Concierge physicians should learn from the services that the provide.

I don't understand how this place has gotten bad reviews.. Sadly I was here due to an on coming sinus infection and my primary care taker was on vacation so this was the next best thing. The office is so clean! That's first and for most it makes you feel like your in Boca regional hospital. I found the staff to be helpful and very informative. I saw Dr. George I believe her name was and she was beyond amazing she really listened and wanted to see what I thought would be the best treatment option based on my past problems (of course with her input) the nurses here are so sweet and so knowledgeable I love talking to them :) Of course the wait time can be long but that all depends on what time you go and how many people show up, I waited around an hour or so but honesty for the care I got I would of waited 3 hours. Thank you urgent care I don't want to be back but if I ever have to I will be lol read more

I brought my little brother in for a broken finger. Our mother passed away last month and I am his legal guardian. They refused to provide him any care because I am not his mother and "have a different last name." They were completely unsympathetic and rude. read more

So my 10 year old son was brought to this walk in with a Fractured Bone in his wrist. He sat in the waiting room for over an hour. When his mother asked why he is waiting so long. They said this is first come first serve by the receptionist. So I called, being in the medical field for 16 years and working in walk in ERs. I've never heard of this. It was true. So I called and complained. The manager Leanne said and I quote " people would be upset if they saw someone going in before them" so when did personal feelings supersede proper triage and consideration of the medical emergency of the patient over making people not upset? If you have an emergency and need and walk in. I suggest MD now. Worked there for a while and they will triage accordingly. I am sure this will be removed when read. You can ask there medical director the same question. I would never leave a 10 year old with a fracture bone sitting in a waiting room while someone with a cough is seen first. Take your business elsewhere. Also when I called to speak to supervisor I got stone walled and told no Walk Ins Triage. I called BS on that having worked at MD now. Leanne also said if a Chest Pain came in of course they would go in right away. Hey that is called triaging. read more

Best urgent care out there. Your in and out within an hour or less depending on what you need. Nick and Jules are extremely nice and will take care of you. read more

The location is great and the doctors and staff are very nice. I'm giving them 2 stars because their billing company is terrible!!!!! I was seen twice last year in October and paid my full balance last year in December,and now months later I get a letter that I was sent to a collection agency. When I called the billing company the woman stated " I don't know what this is... I'm confused , You paid and we cashed the check and they posted the amount in March " what kind of billing company are they using???? Check your insurance statements and watch them !!! read more

What a difference...a quality operation where everyone seems to care from reception to the doctors. I was on vacation with my family when my daughter got an ear ache. A friend recommended Boca Regional Urgent Care. She said they were new, but they were very good. She was right. We were greeted by Addi who was caring and informative. We waited only a few minutes before we were seen by Dr. Sullivan who listened patiently, calmed my daughter, and prescribed a course of treatment that got her feeling better by the next morning. Thank you Boca Regional Urgent Care for being so great...I will always use and recommend you. read more

Doctors are good and so was the nurse staff. I came here with an ankle injury that needed some X-rays and anti inflammatory. It was Friday evening so it was great. Here's the 2 stars: Made my Dr. Appointment for Monday at their recommended orthopedic. Get to the Dr. Monday and the xray wasn't sent and the cd the gave me was blank so I have to repay for everything. The lack of attention to detail is evident. When I called the receptionist said we charged you for the xray not the CD. I laughed and hung up. The urgent care on Glades and 441 is 100x's better! read more

I love that you can schedule an appointment online. Facility was exceptionally clean and front desk employees were very kind. My experience with the doctor was terrible. I was told that she couldn't "rule out" that I had a STROKE and I needed to drive myself to the ER immediately. Along with my possible stroke, she couldn't rule out bells palsy. Will NEVER go back there. read more

I have NO complaints about Boca Regional Urgent Care! I made an online appointment and when I arrived the friendly and efficient front desk got the rest of my paperwork done. I only waited 10 minutes past my appointment time and was then serviced. I really liked that the doctor actually DIDN'T push unnecessary antibiotics on me suggesting I continue the stye protocol I was already doing and then if it didn't get better to try them. He also gave me an Opthamologist referral who would take me immediately if necessary. I would certainly return here if needed. So glad this is up the block from me now! read more

I was seen today at your clinic and was very pleased with the whole experience. Today is the day after Christmas and I am visiting from out of town and have a bad sinus infection. I saw the good reviews online and went in. I was able to reserve a spot online which was helpful. All the staff was friendly and the doctor knew her stuff. Thanks for helping me out. read more