I had been seeing another urologist for many years in MD. I was referred to…read moreDr. Jennifer L. Young, M.D. by my primary Dr. Elizabeth Gannon, M.D. Dr. Young was very thorough I explained my history she listened, took notes then asked me questions. Dr. Young's nurse called to schedule an appointment for a cystotomy. I didn't wait more than 5 minutes and a fantastic nurse assisted Dr. Young. The procedure was over and I didn't know it had started. She explained the next steps for treatment in layman's terms. I have all the confidence in the world in Dr. Young. Her greatest attributes are her bedside manner, professionalism, caring, and knowledge.

dr gieb is great. values his patients and provides the best possible care. BUT, some of his front…read moreline staff is anything but. in particular, there's a male staffer that sometimes answers the phone that is rude, arrogant and wants to be seen as in charge. Dr gieb doesn't hear/know how that person adversely affects his practice.

If you are concerned with your health, stand clear of this establishment! This office has been…read moreterrible to deal with from the beginning of my father learning he may have prostate cancer. They did bloodwork and found abnormalities, then did a biopsy. The biopsy showed it was cancer however, they couldn't move forwards without an MRI. Per UVA, the MRI should have been before biopsies because the incisions had to heal before the MRI could be conducted. Because this backwards approach by this "doctor" the MRI was postponed for months until the incisions healed. Then, Shenandoah Urologist abruptly canceled the MRI, and then when it finally happened, they never called with the results. My dad showed up to an appointment to learn they canceled it without notice. The receptionist claimed to have left a message, but there never was one. Then they setup a video visit, the doctor didn't show up. Once he finally got his results after weeks of calling, they sent him to UVA. My elderly mother and father drove hours down there for an appointment that was pointless because Shenandoah Urologist never sent over his complete paperwork, although UVA showed proof they had sent MULTIPLE requests to Shenandoah Urologist asking for the pathology results from the biopsy. Multiple requests went unanswered! So, now my dad is waiting again to have an appointment with UVA to determine next steps, but just wait on Shenandoah Urologist to do their job and sent over his complete files. If your parent may be ill, go somewhere that cares, has attentive doctors, and follows through on their job. It's peoples lives they're toying with. Shame on this business. I foresee medical malpractice suits in their near future. Sincerely, A pissed off daughter

I have never received better care from any doctor. Dr. Rach really impressed me with his due…read morediligence, willingness to spend time with a patient, and exhibiting a genuine interest in trying to find a solution to a problem. I went to his office on the recommendation of a friend, and was quite leery upon arrival due to the state of the town and the office (this was the dirtiest bathroom I've experienced in a healthcare setting, and of course the Mom Valley isn't a beacon of economic vitality by any means). However, as soon as I met with the Doctor, I realized he was fully engaged in my issue and was intently hunting for a diagnosis. My appointment was late in the day and he had squeezed me in, but he treated me like I was family. I was there for about 2 hrs and started to get antsy after an hour and a few brief consultations. Finally, at about hour 1.5, Dr Rach parades in with all of my medical history and ultrasound records ready to troubleshoot!! Mind you, I had not provided the information for my previous ultrasounds or doctor visits because frankly, I don't know where I had been since I'm new to this area. He spent all that time to look up this information on my behalf, analyzed it, studied me, then evaluated it! Who does that anymore?! I didn't leave until 6:30 pm. This doctor spent a lot of time trying to help me - he even stayed late into the evening. I don't know anything about medical school or what makes one doctor better than another, but I do believe that a doctor who is committed to solving a patient's problem is a damn good doctor. I've never had a doctor be this intent and scientific and committed. I highly recommend this guy. He will take care of you.

From the owner: As the second-largest and fastest-growing healthcare profession in the world, chiropractic has…read moreapproximately 95,000 practicing doctors. While founded in the U.S. in 1895 as a profession, therapeutic spinal manipulation has existed for more than 2,500 years.

14 days ago my pharmacy sent a request to renew a prescription I take daily. To this day, the…read moreDoctor and his office have failed to respond. I've also called both of his offices repeatedly (in Frederick & West VA). Impossible to reach anyone and they don't even have a voicemail. Their website is down and we can't even send an email. I will head there next week because I was unable to do so before. My medical symptoms have now resurfaced because I have been off my meds for so long. This is unacceptable. He lost me as a patient.

Hmm...when I first arrived the energy was a bit off. The older lady at the front wasn't as…read morepleasant. She asked for license, I mentioned it's in the car. Her exact words were: I need that! She was a bit rude. The doctor himself was nice. Seemed very knowledgeable. Probably won't be going back. Customer service is very important to me.

Awful experience, they missed my appointment first time i showed up, second time they did not want…read moreto have the doctor see me and after he did cause of the procedure he did i ended up in the er. After that i tried reaching out for advice they just brushed me off. Then when I requested my medical record they put false information on there and it took me calling them 5 times for them to actually send it. Dont come to this butchers shop!!!

There is absolutely nothing I can say nice about this practice. They take NO time to talk to you,…read morejust order tests and rush you out the door. No paperwork is ever given as to what just happened or what to expect for ANY procedure. I think I would have gotten better treatment in a third world country. I went to them three times so this was not a one-off bad experience. Just a horrible practice in every way.

Dr. Haseebuddin is probably a fine and great Dr but when you get referred to him from Frederick…read moreMemorial Hospital because you ended up in the ER for a kidney stone, and then you never see him for said issue, that's a problem. His PA rushed me through both the initial appointment and follow up appointment. For having just gone through the worst pain of my life (I know, it's "just" a kidney stone, but they're awful!), I expected a bit more care and attention from a Urologist's office. Also, don't even try to contact their office. If you have appointment or insurance or billing issues you'll speak to someone who didn't identify themselves at the start of the call so you don't know if you're speaking to the correct person. And his support staff might as well be a corporate call center and not a family office. There's nothing "family" about Family Urology. If Dr. haseebuddin is such a great Dr, he really needs to reassess his support staff and structure because it's impossible to work with his team.

The urology group does not recognize my inova hardship financial plan, even though my surgery was…read moreat inova hospital at lansdown. Medicare and Anthem paid most of the bill and I thought inova financial assistance would pick up the rest of my bill. I'm on social security and don't have much extra funds. It's odd that this practice uses inova facilities but won't recognize inova plans.

Notwithstanding numerous messages left with the Urology Group nurse, both in Cornwall and…read moreLandsdowne, no one ever returns the call even when stated that it was urgent. I had to go in person today to Cornwall to complain and couldn't make an appointment for another month. Sorry, but this is not the correct way a medical practice should be run notwithstanding excellent doctors. They should be pissed at how this negatively affects them! I do not recommend this medical practice at all. Eric Wilmeth 703-687-2341

My husband met with several doctors to decide what options were best for him to treat his…read morecancerous prostate. He was scared and was searching for guidance. Without much explanation or clarification, the doctors he met with told my husband that surgery was not a possibility. Fortunately, he met Dr. Schenk. At the very first appointment with Dr. Schenk, my husband finally felt confident that he had met a doctor he could trust, a doctor who would listen to him, a doctor who would recommend the best option for him. Over several consultations, all options were explored based on my husband's diagnosis. Dr. Schenk took the time to explain in detail. He was not rushed. He was patient; he was straight forward; he was kind; and he was honest. My husband had robotic assisted surgery to remove his prostate and he is overjoyed that all went well. Dr. Schenk is a skilled surgeon. Dr. Schenk saved my husband's life.

I chose Dr Schenk to be my surgeon when I decided to have my cancerous prostate removed via robotic…read moresurgery. The pre-surgery consultations with him were informative, honest and comforting. I'm thrilled to say that the surgery was successful and that all of the post-operation meetings with Dr Schenk have been reassuring and encouraging. I feel that he is an excellent surgeon and I highly recommend him.