Everyone hates traveling especially during this pandemic. This terminal the last few times had always been cleaned, never over crowded and comfortable seating. Plenty of different food and drink options around. read more

Apparently the merger between us air and American hasn't made the news in this terminal. There is only one small sign letting you know where the shuttle is. No signs directing you at all And the shuttle takes forever to arrive read more

US Airways Terminal C - This is the sum total of signage in the entire terminal - Airport Terminals Near Me - Flushing, New York

Fun trip with US Airways yesterday. Some highlights: 1) I got to BOS incredibly early and asked to change my flight. The US airways agent refused to book me an earlier nonstop flight because my original ticket was a layover in LGA. Understandable, except I told her I would be willing to pay for a new flight, buy a new ticket, whatever it took. She said it wasn't possible and I was too tired to argue. 2) I missed my layover flight in LGA. US Airways called and emailed me that my flight was delayed 30 minutes (from 4:59 to 5:30). I got to my terminal around 4:15, checked the board, pulled up the official flight status on my phone- both said the 5:30 departure. I went to charge my phone for about 15-20 minutes, and continuously checked the flight status on my phone while it was charging. No changes. After that, I came back to the gate around 4:35- so about 25 minutes before the original departure time. THE PLANE HAD LEFT. I had headphones in, so I may have missed the announcement- but seriously, WTF? Why call me saying it was delayed 30 minutes and then have the plane leave 30 minutes early? When I went to get on the next flight, the guy basically didn't believe me and while he was nice, he clearly thought I was an idiot. I even showed him his own US airways flight status website, which still showed the flight leaving at 5:30 at that point. He also questioned why US airways would call and tell me that, and I played the voicemail for him. He booked me on the next flight to my destination, and was nice, but I didn't like feeling like an idiot. While waiting for my new flight, I was concerned about whether or not my bags would continue on to my final destination, or if they would pull them off the plane. It took me 10 minutes to find an available US airways agent (they only stand at the gate when they are actively boarding and then act really busy so you don't approach them), and then they said they didn't know. I feel like an airline should make it a point to be accessible to passengers and that agents should be trained on things like baggage policy. 3) My new flight was delayed over an hour. During the flight, we didn't get any beverages, we weren't allowed to use electronic equipment (we were flying too low), and I couldn't use the one bathroom assigned to all billion coach passengers because some old woman was in there for practically the whole time. I was not happy. read more

You'll see a lot of temporary walls up but it's because LGA is finally getting the much needed sprucing its needed for years (perhaps even decade). The airport itself is named as one of NYC's most esteemed governors, so why shouldn't it follow suit in appreciating its name? In the US Airways and Delta shared terminal things are looking up, up and up. The new food court area is absolutely lovely, and on my next trip out I may have to stop at the Biergarten. Yes, biergarten. Queens is after all known for two very prolific biergartens, so it celebrates tat in Terminal C. Now that US Airways is conjoined with American, there is shuttle service in case your connecting flight is American or your connecting flight is US. I believe the shuttle service is at Gate 39, but there's plenty of signage for it. There's new flight schedule monitors and the interior is shaping up so maybe a foreign traveler will depart and say 'hey there's this airport I stopped over in NY hella cool stuff in it!' Here's hoping. The US Airways Terminal feels like the little engine that could at the moment. And when I return I hope to have even nicer things to say about it. read more

LGA....it's not the best terminal but it's definitely convenient. They have this dated/muggy feeling, maybe it's time for a revamp?? So many domestic flights go out from here. If i had a choice....JFK is probably a better option read more

This airline had the best competitive rate for me at the time. I normally travel from LGA because it's cheaper, I normally check in online so that I don't have deal with long lines and or waiting. I arrived at the terminal..... Wait a minute? Am I at the same airport that I flew from a couple weeks ago? This section of the airport looks quite different, is it updated? Airy and fresh, I like it. I mosey on down to TSA, thinking now for the dreaded screening. Show ID.... check! Now to take off these damn boots....what's that you say?...I don't have to take my shoes and jacket off or take my laptop out...say what! Easiest and best TSA screening ever! With that awesome screening nothing could go wrong right? Welllll..... So the terminal is designed nicely and updated with modernish looking furnishings, however it made no sense that I can't even charge my phone! There was a million and one sockets and none worked, well except for the ones by the bar area...hmmm I smell a rat! Flight was on time and we boarded promptly, would have taken off on time too if.....get this.... so the plane taxi down the air strip about to take off when the pilot comes over the speaker and said "Ladies and gentlemen, we are just about to leave but we need to give [a number they need before take off which is in the baggage section of the plane, forgot what it was] and there are bags blocking the number, so we will have to taxi back to the terminal and have the baggage crew remove some bags so that we can get that number, then we will be off again." [thinking I'm glad I only had a carry on]. This took 20 minutes of which I slept....finally it was all done we were off to our destination. read more

ExpressJet... Philadelphia to LGA. Pouring rain. US AIrways dropped us off in the middle of runway (as they usually do). The biggest problem was that there was a torrential downpour and there was no tarp on the tarmac. The flight attendants refused to put us back in the plane. Then they couldn't find someone to unload luggage. So was waiting out there for 15 minutes in the rain. Now I have a cold. read more

Did you know US Airways offered a transfer shuttle on the tarmac for connection to American Airlines flights? I sure didn't. My first flight was delayed, cutting down my connection time considerably. While I understand this happens, it was frustrating. Inevitably, I missed my connection. My beef is it could have easily been avoided. I found no information about this service on my itinerary, on either airline website, nor on LGA's website. I saw no signs indicating it was available or where to go. The flight attendant did not announce this rather important piece of information during the landing speech. I informed US Airways personnel of my tight connection and asked assistance in finding the quickest way to get to my connection, getting no clear answer. I asked airport personal at the terminal. They seemed even more confused. I was led on a wild goose chase. On top of that, my ticket listed no gate. Online it said C2, the terminal screens said D3. Regardless, I would have missed the flight anyhow because I was directed to a van to drive me to terminal B, where I had to go through security screening again. On the other hand. I will say the American Airlines employees at the D gates were extremely helpful rescheduling my flight - but were shocked that US Airways did not inform me of the transfer service. The customer service agent in that terminal was also extremely helpful in finding a close hotel within walking distance, and even went above and beyond to walk with me to the hotel. It was night, and her shift had ended. She was parked by the hotel and neither of us wanted to make that walk alone. Staff in the US Airways terminal need to learn from their AA affiliates. read more

Of all the airports I have been in I feel like this one at LaGuardia is one of the nicest ones. Before there had been a lot of construction going on as far as the shops/restaurants go, but they all seemed to be finished by now. They have two restaurants which are the ones where you order from an iPad at your table and have minimal face time with an actual human. But, it does make things pretty efficient so that is fine by me. The good thing about this terminal as well is that you can pretty much always find an open outlet. The only problem is they could use more bathroom stalls, I feel like ever single time I walk in there is a wait. read more

Seriously I don't know why so many people complain so much about LaGuardia. I surely prefer JFK as well since it is so close to me but this airport will do, there are plenty of other terrible options all across the country. I have flown here in the past going to Philly on my way to catch and international flight to Mexico. The security checkpoints to me moved pretty fast, it was about 12 noon. I had no problem with anything here. US Airways is alright, sometimes to me they seemed more generous giving you extra accomidations too if you get bumped from your flight or just plain miss it because of serious delays. read more

This has got to be the worst airport I've ever landed at. Looks like half of it was demolished. The bathrooms were disgusting. The staff was rude. I was terrified to sit down because it was gross. read more

Not my favorite airline to fly with but was in need of a last minute flight and it so happened that they were the only ones available (as well as cheapest) for the time that I needed to fly out. I wasn't disappointed in the service that I receive but I wasn't impressed either, it was a-ok. It got the job accomplished and that is all that mattered at the time. We left on time (which was a surprise) and the air hostess were friendly and helpful. As LGA wraps up with its construction of the terminal things will start getting a lot better in regards to the options of food and ease of getting through security (if you ever fly out on a Monday morning around 6am be sure to get to the airport security check no later than 5 am or you might just miss your flight - had too many close calls with that one). read more

What's this? I get off the plane and there's a huge bar to my left? Cocktails before noon! I've always flown US Airways--I have a travel card with them, so why wouldn't I? I've never really had any problems expect on my last flight to and from LGA, the plane made this awful, guttural, humming noise, like the plane was struggling to fly. You basically had to put it out of your mind and just deal with it (what could you do?) so thankfully it wasn't that bad. The terminal is just any other really, so I can't say anything bad about it. I've never had to use the bathroom on a plane, so I can't speak to how clean or unclean they are, but I have had to flag down a flight attendant for this or that and they've always been polite. read more

Oh LGA how hard it is to get to you. This terminal has picked up in the last year with the addition of Artichoke and a few other food places. However, it is incredibly poorly designed and there is a big construction project going on in the middle of the food area. The terminal is significantly lacking in stores as well, however, this is STILL a major improvement for how it used to be. read more

Went to Laguardia for vacation this week, and the US Airways terminal was the pits in the early AM - here's why: Food - I was HUNGRY. If the airport is open at 4:30am, a breakfast spot better be open for us hungry traveler! Seats - uncomfortable :( Boarding process - a bit sloppy TIP: Do self checkout and then drop your own bag instead of waiting in long lines. read more

US Airways Terminal C - Airport Terminals Near Me - Flushing, New York

Bathrooms are appalling and the air conditioning must be broken. Woof. AT&T least there are a couple nice bars in the Center of the terminal. Very modern, and have a very eclectic beer and wine list! Otherwise this place is a total bust. read more

So slight change in my plans to fly from NYC To Asheville, NC. Things felt like they were falling apart out at check in (they were not much help) but then Rachel at gate 37 fixed all my problems. I went from calling my friend to try to shift our plans to being able to have a seamless flight and connection. They've done some work around the terminal since last time I flew here and it looks good with nicer concessions. read more

I've flown with US Airways before but I don't believe I've flown from the LGA terminal. I got to experience the terminal today. I'll keep it short and say that I definitely prefer the JetBlue and Delta terminals. The options as far as food and drink are fair but like someone said in one if the reviews I read, there is some disorganization and there are many lines you would expect at JFK. It could more efficient. And lastly, maybe it's just me but don't most of the airport terminals have a Starbucks? I was so looking forward to a caffeine boost and they didn't have one. That's all. read more

The worst airport and crew in all the airports i have been to. Do not go here, go to the Jersey Airport instead or JFK. My flight was cancelled no one made the announcement, no one had info, they could only book another flight the next night the day after, no hotels available, no money back, no free water or food vouchers, nothing. They had us sleep there for two days. No one working there at night, except for cleaners, no one to help, wrong information all the time, shuttles from terminal to terminal not in access overnight, only starting at 5am. Had to waste a lot of money in taxis travelling from terminal to terminal. Very Very cold, no food or water at terminal C overnight. read more

This terminal is basically everything I want in an airport terminal. Bars and restaurants with iPads and outlets at every seat? YES. Stores with self check out? YES. Ample bathrooms (did have to wait a few minutes, but understandable during peak hours. The flight with US airways was pretty great. No complaints here. read more

Oh US Airways... The cancellations, the delayed flights. If it wasn't for the fact that your flight options are almost always the cheapest, we would have broken up by now. read more

This is the worst customer service experience I've had with an airline. Everyone is rude. At a time when there is a storm and all your customers are frustrated, you should be extra nice and helpful. read more

Now that Delta is in here, maybe things will get a little better. The walk to the gates from security is a bit odd. They seem to always be under construction. Restaurant and shops selection isn't the greatest. Again, with Delta taking over a bunch of the gates maybe things will perk up. read more

As far as airline terminals go this one could be a lot worse. It's never that crowded so getting through security is pretty quick. There is usually a place to sit once you get to your gate. There is also a variety of food options as well as places to pick up a book or magazine. Overall its pretty clean and easy to get around. read more

Hmmmm... whenever I fly US Scareways I always have LOW expectations. I had heard this terminal was really bad. I actually thought it was fine. Clean bathrooms and a few snack options make this a do-able layover spot. It's not exactly gorgeous inside but it's a terminal- you pass through it. read more

1 star only because I have to put something. What a terrible airlines . I have been trying to get home for 2 days and every time I get to the airport, this airlines changes my flight. I know this is something that eventually happens to everyone, but the airlines LOST my luggage! I checked it in and after I discovered my flight had been changed, I asked for it back and waited the "standard" 45 minutes - 2 hours that they say it takes to get your luggage off of the plane. 2 hours later I discover my luggage made it on a plane to Philly. Really? ????? Really? ! I paid $60 to check in 2 bags under 20 lbs each and they don't even bother to keep tabs on them? Not to mention I let 3 different people know how essential having my luggage with me was being that I am diabetic and my insulin was inside. After this debacle, I paid $80 to stay in a hotel for 4 hours. I arrived at the airport at 4 am for my 6 o'clock flight. Welp. It Is 8:40 and I am still sitting on this plane ,which means I missed yet another chance to get home because of the airlines! Almost 3 hours sitting on a plane ? Are you serious? When I asked to get off they told me I couldn't because the next airport I arrived at would reschedule my flight. Well if they let me off the plane I could have been on another flight that led me home! This has been the WORST airlines experience of my life and I travel very often. Needless to say I will be filling a huge complaint with US and I will never ever ever ever give them my hard earned money again. Ever! read more

I had never flown US Airways before last week and was a bit nervous based on other reviews. I had a truly great experience flying from LGA to LAX with a stop over in Charlotte NC. I usually do self-check in but as this was a last minute (very, very early morning) flight I decided to go to the customer desk for check in. The woman at the desk informed me that I had a middle seat in the back of the plane and without asking found me a aisle seat much closer the the front. I had a great flight even with the (no plane change layover) and the middle seat was empty the entire time. Large plane, very comfortable I think we actually left a few minutes early. I also unknowingly lost my work ID and a stack of business cards at the airport in Charlotte and Bill, a flight attendant, mailed them to me at my office. It was clear that he went out of his way on his own personal time to do so and it is much appreciated. Overall a really great experience. read more

They were extremely under prepared for everyone, when we arrived at 4:30. Of course, their system was down, and it took a little over an hour to get us through. Why do I seem to attract these types of situations? read more

This is my first and last U.S. Airways experience. Both coming and going I felt as though I was on a ride at Six Flags with the sudden drops in altitude. Also the long line at check in didn't help. Many on line with me were concerned they'd miss their flight. read more

I really dislike the New York Airports and I only go through there if I am desperate and I guess the last time I was.

Maybe this review will change when they finish constructon...Right now I only fly through Laguardia if I have to. They is no shopping areas or good eating places...you just sit there and wait for flight...they should at least have free wifi...they dont! Due to the construction...the lines for check in are horrendous and the staff is not the friendliest...Like I said earlier hopefully the update will be better after construction...but for now Im flying out of JFK... read more

There is absolutely NO reason why the scanning lines should be so long. When you are paying for a service, it is expected for things to be conducted efficiently,swiftly and RESPECTFULLY. I knew i should have went with JFK, but it is my fault for going against my better judgement. read more

As I said rude and in need of attitude adjustment. Evidently dont like their job. Great representative for their airline.

For me, it was an easy in/out adventure. I checked my bags and off I went. Sometimes flying from/or this location from Tampa offers more flights at a competitive rate. read more

why was there only one security line for both the us air shuttle and the regular us air two days before thanksgiving?! and don't go blaming the tsa. this is one of the main reasons i call this airline "us scare"... read more

The new American/US Airways thing just can't pull it off. Fly something else. Anything else. Weekend trip from Ohio to NYC LGA was an utter wreck. This is not a hard flight to make. Hate to see what this airline would do with a real flight. Flight out was delayed multiple times, ground staff in Columbus was utterly unhelpful. Had to fly with kids into late hours of the night on connection. Leaving NYC was even worse. Flight was canceled. 45 minute wait for call back to make other arrangements. The airline got those arrangements wrong and had to be fixed again at NYC airport with an even worse and unfriendly ground staff. Had to fly into Dayton and rent a car to get back to Columbus. That flight was also late departing. Was told that it was not likely to get and refund of the trip rental car to get home. To recap, this trip had 3 U.S. Air legs and all 3 were delayed or messed up in some way. Other flights cancelled the same night. No monitors in gate area to give you information Delays happen but the folks at this airline just don't care. They are incompetent to the point that one wonders if they are safe to fly. TSA LGA and Security was also rude and unkind. Just don't fly this airline or use this airport. Oh yeah, no Starbucks in the terminal. What's with that? read more

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LOVE US Airways =) Love the staff, love the customer service, love the seats and planes!!! I swear their economy seats are like the size of American's first class! read more

I will never fly US Airways again. It is the most poorly run airlines I have ever used. I still have not seen my baggage and it's the third day. Also, I left my wallet on the plane and was trying to get it back through the customer service desk - when the announcement came up that my connecting flight was leaving and I might now be stuck in the airport all night the two attendants just starting laughing about it to my face. Also at the customer service desk, a couple was complaining that they had their flight changed on them several times and when customer service said they couldn't really do anything for them the woman said "I have been very calm and patient over the past three days. You need to give us at least a place to sleep tonight." Really bad. On the plane, my tray was broken. The arm rest was broken. The headphone jack was broken. All of this and I had to pay $900 for a roundtrip to LA! I could have gone to Dubai for not much more on a spectacular airline. Don't fly with them! read more

OMG if you have a connecting flight I just flew from Boston to LaGuardia on USAir now connect flight to American Airlines ....you have to sit in a 40 minute line to take a bus to the other airline if I knew this I would never fly this crappy airline . No help airline staff are inconsiderate rude ....never again. There's about 20 people who are now going to miss their flight when flying on to American Airlines this place sucks !! read more

US Airways gets one star because I can't give them NO STARS. Their quality of employees and attention to customer service has certainly gone downhill in recent years. Embarking on the first vacation Ive taken in 6 years, which was a long weekend (note the timeframe) in Las Vegas, these incompetents informed me while on the jetway that the plane was 'full'. (um, lets do a better job of policing disrespectful passengers with 'doesnt-apply-to-ME-disease and stop letting everyone bring on luggage that is CLEARLY too big to fit within the defined parameters of 'carry on' which is posted multiple times in the airport check-in counter, the TSA counters and the gates...). So since they let everyone roll on whatever they feel like it, the plane's overheads filled up and they took my within-size-limits rolling duffle from me on the jetway. A very frazzled gate attendant slapped a generic tag on my bag and wrote in BALL POINT PEN, my final destination. I knew at that moment I wasn't g oing to see my bag when I was supposed to, if at all. I land in Vegas, delayed an hour because of weather and long story short, my bag (as well as the 8 others who were told to 'check' it at the jetway...clearly the 70yr old man who took it from me was incapable of getting it into the cargo hold of the right plane...I know they all look alike so it must be a daunting task for which one was clearly not trained... The less than helpful 'customer service agent' (I use that term loosely) was less than helpful and less than sympathic that now my first evening in town was virtually ruined by the airline's incompetence. I didnt even change planes. There was NO REASON for my luggage to be lost or even delayed other than that they are incapable of properly doing their jobs. She handed me a form and her insincere condolences. I then had to spend my first day in town in a MALL, replacing an outfit for an event and spending $375 to do so, because they couldn't get my bag where it was supposed to go. Upon calling about said missing bag, several hours later, they were still unable to locate it. I was given a flight number that it was supposedly on board that was supposed to have arrived but they couldn't be certain if my bag was actually on board. This was 7 hours after reporting it missing. My bag finally showed up at my hotel, some 12 hours later (far too late for me to make use of anything inside it that I'd just spent a small fortune to replace) at 2AM local time, tagged with an entirely different flight number than they'd originally quoated me. 20 pages of receipts later, I submitted a claim for reimbursement of my expenses (cheaper than the money I would've lost by not attending my event since I had nothing to wear, thanks to them). They told me, in an insincere apologitic EMAIL that it would take them 2-3 weeks to process my claim. It took them MINUTES to lose my bag and cause ME a huge headache though... If you can fly any other airline but US Airways, I encourage you to do so. They are awful and are clearly scraping the bottom of the employment barrel these days. Never again. When your business is customer service, it may make more sense to actually HAVE SOME CLUE WHAT THAT IS. read more