What a horrible taxi company. Five cars waiting in front of the train station and zero want to take…read moreme where I need to go in Manhasset. One person wanted to take me but wanted me to share my ride with two men plus the cab driver made three . I wasn't confortable with the situation so I passed. Took an Uber instead. Teach your drivers manners. What happened to the customer is always right?! I guess it's more economic to be parked with the engine on than to take a customer. Bravo.

Terrible. I would give zero stars if it were optional. I use this company frequent due to work and…read moreI wish there was another option. The dispatcher whom you must speak to is one of the rudest people I have ever interacted with. He is always short and grossly unhelpful - get a quote for a 15 minute arrival and call 20 minutes later for the status (because they are never on time) and he speaks very rudely stating, "On the way." Then a hang up. No attempt to make an actual inquiry or offer apology. As far as the consistent tardiness, be prepared to miss many trains with this services. I recently was placed on hold and listened to their recording which comments on 'customer service' etc. What a joke! I wonder if the boss / owner knows or cares. I feel bad for the drivers - they are generally polite and nice.

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

You get what you pay for. STAY AWAY…read more Two of the worst driver experiences ever. For the trip to the airport, Lawrence E. showed up early and was rushing us the whole time. When we got to the car, instead of saying hi or being professional, he rudely told us we were making him late because he had to go to Smithtown after us. Then, he drove us to the WRONG AIRPORT. For the trip back, I got a text from Damian Smith when we landed, telling us he was running late. I appreciated the heads-up. He said it would be about 35 minutes, which would have been only a short wait for us after getting our bags, but it ended up being over an hour and 40 minutes. We kept checking in with phone calls and texts and he always said he was very close and would be there soon. At one point he said he had stopped to get gas. Then he said he was very close and that we should come outside. So we waited another ten minutes in the cold with our newborn baby after a 2 hour flight and he still wasn't there. I called him and demanded to know where he was, explaining that my newborn was cold and hungry and he hung up on me. Not knowing what else to do, I called the company to complain and cancel the ride. Just as he was pulling up, the company hung up on me. Damian now wants to talk to me "man to man". He said the safety of his passengers is his number one priority and that he had to get his wheel fixed, as if I should have both known that was what was really going on, and that I should have been grateful that was the reason he was late, instead of doing the right thing and letting us and the company know so other arrangements could be made. He denied hanging up on me. And felt he had to explain that he was in the right because the wheel needed to be fixed. He also told us he had to drive to Canada the next day. When he got us home, he said "See? You're home safe." As if he was a hero. Worst experience ever.

I would beware of this service, everyone. I scheduled a ride to the airport and when I realized…read morethat I had given them the wrong number for me (since I'd just switched SIM cards) I called just to let them know, and someone really - out of sorts answered the phone. Like they were trying to be funny or something, but it was just violently loud and obnoxious and scary. Why would I be alone in a car with someone for over an hour if they were associated with a manager that unstable? Why would someone at dispatch answer the phone by screaming loudly in someone's ear? I was so surprised that I instantly hung up without so much as uttering, "wtf....?" Scary. Going to schedule an Uber and a Lyft and hope for the best even though it's a 3 am pickup.

I was trying to get a cab from my place to the train station. It seems that there aren't that many…read moretaxis available after the pandemic. I finally got hold of one. The driver is On time. The Car is clean and driver friendly. Price reasonable.

Stuart is great! Highly recommend. On time, reasonably priced and easy to schedule rides.read more

John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL

A cabbie from Orange and White Taxi helped me out tremendously on Thursday, April 30. I did not…read moreget his name, but he went above and beyond what most people will do for another person. I wish I knew who he was. The incident happened in Plainview on Woodbury Road.

No longer provides schedule-in-advance service to LIRR station. Call in the morning and we'll see…read morewhat we can do

On Labor Day Monday, I took the Hampton Luxury Liner from Manhattan to Montauk. I thought the bus…read morewas going to be full since it was a holiday. It was empty. Excluding me and the driver, there were about 10 passengers. I had two seats to myself. And speaking of seats, they were very comfortable. There was decent legroom (I'm 6'1"). Initially, I couldn't find the outlet. I eventually discovered that it' was hidden under the seat. And unlike the Hampton Jitney, the bus wasn't covered with a tacky looking wrapping. The bus left Manhattan at 1 PM. It was scheduled to arrive at Montauk at 4:15 PM. It arrived at 3:28. And with that said, the ride was far from perfect. The bus was as bumpy as a school bus. It was pure torture. The driver seemed like he didn't want to be bothered. He wasn't mean, just apathetic. Other than checking in people and announcing the stops in a soft voice, he said nothing. I paid $34 which is reasonable. The Luxury Liner doesn't run nearly as frequently as the Jitney or LIRR Montauk branch. Furthermore, you don't get the VIP treatment like on the Hampton Ambassador. If you're looking for a no frills experience and you don't care about comfort then the Luxury Liner is ideal.

Stranded last Thursday evening waiting for a 9:30PM eastbound bus that didn't show up until well…read morepast 11. No email nor text notification. The nasty customer rep said it's not responsible for buses held up in traffic and that they did send a text notification. This was a lie. Like me, the dozen people who waited there received no notification. No credit was offered from this horrible company.

Some of the classic taxi companies knocked over by Uber weren't the most sympathetic victims,…read moretaking advantage of their frequent monopoly status. By contrast, I knew know about Delux and it was a pleasant surprise. The driver was friendly and a geography expert who strategically avoided traffic. I didn't know the price going in; I hoped it would be competitive with Uber or Lyft and it actually turned out to be less.

Deluxe transportation has been brought over by RMA Limo…read more I would not use this service ever again, and I would caution you to do the same. I was quoted a written price for pickup at JFK airport in the baggage claim area. The flight came in early, the services were rendered, and the next day they charged my credit card beyond what was quoted, including a "wait fee" - however, since the flight came in early, the driver did not wait. It is unfair business practice to charge someone more money, without consulting them, just because you have their credit card on file. I immediatly contacted the business and asked them to give me credit for that unfair charge - they said they would get back to me in 2 days, but I never heard back from anybody. Buyer beware! They'll rip you off and not even get back to you....take your business elsewhere.

This is for going TO the airport and with their app. It was super easy, I tracked the shuttle on…read morethe app and came out when it was my turn. Took 1.5 hours from the time I scheduled my pickup to drop off, for a typically 45 min drive, but I was only in the car for about 45 min (ie the first 45 min the shuttle was picking other people up before me and I could see that in the comfort of my hotel). I've used supershuttle twice in recent years to go to ny area airports and both times have been seamless. Perfect for when you are not in a rush. Update: tried this service again and it took 2 hours to get to the airport with many delays. Pickup was about 40 min late so I'm reducing this to 3 stars. So definitely for when you are in no rush at all.

SS was chosen because of the price to our hotel in Times Square. The airport counter lady was…read morenice and helpful, although there was no signage to let us know that she was a super shuttle rep. The wait for our van was about 30 mins on a Saturday morning. Once he arrived and we boarded the van, the driver told me and my party that we had to sit together on the front row because we only paid for 3 seats. The van was empty when we got on, so what difference did it make what row we sat on? When I told the driver that I was comfortable where I was seated, in the 2nd row, he told me that I needed to sit with my party. Decent driving skills, poor customer service.