I am 66 & 7 months yrs old. I have been waiting for the Medicare B for over one year. I was told…read moreyou owe money, but at the same time Social Security owed me money. So finally after a year I received a check in May of this year 2026. However, I still don't have the Medicare. At this time, I am in need of surgery. On, today, May 28th the doctor said it's pass time to remove mass and that I am in need of emergency surgery. However, went into the office again today and was told that the downtown office has my paperwork sitting there for no reason, simply have not completed my file. The Supervisor asked if he can call me tomorrow about 10:00 am. So, here we go again - waiting No Reason!!! Please help me! The worst part of this is Medicare took away my insurance I received from my employer when I turned 65, I was perfectly fine paying my own health care. SS takes away your healthcare and then miss treat you, actually killing you. My doctor says I should have had the surgery months ago. This is very serious and a matter of life and death. It could very well be to late to remove the mass. Yvonne Chism South Holland, IL

Easy parking, the wait wasn't that long. Get there early though like a quarter to 9am right before…read morethey open-unless you have a pre-scheduled appointment time.

I need a new drivers license because I just relocated to Illinois. My Texas drivers license was…read moregoing to expire in seven days. I was able to do a walk-in because I could not register for an appointment online due to the circumstances. I waited 35 to 40 minutes had to take an eye test paid $30. I was out the door great experience

This preserve is rarely open on time. It is currently 7:34am and it's still not open. Sign states…read moreit's open from "sunrise to sunset". Sunrise is 5:18am. This isn't a rare incident. This is happening at least 2 days a week now where it is not open in the mornings as it should be.

I've been coming to this location for over a year and have always experienced great customer…read moreservice. The workers are always patient and take time to answer your questions or concerns, even when overwhelmed with customers.

Mid Dec 2020. I have a package sitting in this USPS Post Office/Sorting Facility for 7 days…read more Evidently the mail sorters are moving as fast as their Desk Personnel or trying to give Bell Gardens CA a run for their money at poor service.

PADS is a homelessness services charity/organization with 30+ emergency shelters and a myriad of…read moresocial services and resources for the underserved homeless population in the Southland. I've been a volunteer with this org for many years and I can easily say that I have had some AMAZING times working with PADS in the past. I have learned important lessons about life,and this kind of work blesses you with being able to be a part of helping someone when they need it most. But, like most things in life, the intention is good,but flawed execution can truly take things so far off path that the result is unrecognizable. I've always admired the hard work, dedication, and pure intentions of some of the staff I know. (Most are no longer associated with the org).However, the organization is going downhill rapidly. You can never get the same answer for a simple question if you are made to ask more than one person. In fact you often get exact opposite answers. You can't get in touch with anyone without leaving half a dozen messages. The annual "Gala"fundraiser is a huge, unfortunate, antiquated mess run by out of touch or undereducated volunteers who tend to feed off ego and self-righteousness. There are truly altruistic people involved, but they are overworked, underappreciated, and quite honestly, often treated abusively by the volunteer managers/staff and some of the homeless guests as well. It's a huge commitment for a volunteer and those individuals are, more often than not, taken completely for granted. The biggest criticism I have is that this system of emergency shelters is meant to be a temporary shelter for critical need, yet there are a large percentage of the guest population who are all allowed to use the sites instead as permanent rotating rent free housing. They simply travel to the different church shelter sites each night, every week, every month, every season, every year for years and years. I mean it's not uncommon for guests to have been coming for 8+ years or longer. They are fed hot meals, often elaborate buffet or catering style dinners and breakfasts, and take full lunches to go when they leave in the morning. That is a beautiful way to serve people who've hit a rough patch, however it's a sign to allow SO MANY to abuse the resources by taking continuously without end in sight. Twice as many people could be fed if resources were more responsibly managed. It's a classic example of the proverb Give a man a fish and he will eat for a day, teach him how to fish and he will eat forever. So many people are giving giving giving,without thought for the consequences of creating dependency or an environment too readily taken advantage of. You don't know what "entitled" sounds like until you are serving someone a lovely, volunteer donated, homemade, hot, french toast casserole for breakfast just to hear people complain that it needs more cinnamon or how it's otherwise flawed. A restaurant dropped off an amazing full spiral ham with all the trimmings for dinner at one site I was at and some guests claimed they were treated horribly and "fed slop". I site these examples not to defame the homeless population but to illustrate the harsh shelter culture of no accountability or graciousness that's been allowed to grow unchecked throughout the shelter system. This only serves to taint and darken the original, honorable mission that PADS began with so many years ago. What I've learned through PADS is to give time, not money or donations until they have improved their responsibility with those gifts. But, not they are phasing out many sites and shutting down shelters throughout the system because churches are closing left and right and grant money isn't their anymore for temporary shelters, the government is supporting providing people with permanent housing. So, in the end perhaps look elsewhere to volunteer.

While there are many organizational and process problems at many non-profit organizations, the…read morethrust and genuineness of SSP is prevalent and shown through their care for the plight of the homeless. The many volunteers and volunteer church shelters are a refreshing beacon when compared to the overall nonchalant and uncaring sentiments that appear to be coming from our government. I volunteer because I am starkly aware that their plight could be my own. I volunteer because I want those truly in need to know that society understands and cares about them and even more importantly want to help. I volunteer because there is nothing like seeing someone transformed from a desolate countenance to being hopeful and confident for their future. PADS is a wonderful, caring organization despite its need for an improvement in strategic management.

I came in to pay my water bill a few weeks and it was under $20. The clerk said that can't be…read morecorrect. I think it was correct due to the fact I'm never home, I went to the mailbox about a week ago and I have a bill for $245 dollars. I have spoken to the staff in the department and they are rude, disrespectfull, and lack good service skills.

Stay away from Matteson. They have hidden red light cameras everywhere & will fine you $100 for the…read moreslightest mistake. No warnings posted, no payment plan offered. They will raise the fine to $200 if you can't afford to pay on time. DO NOT TURN ON RED OR YOU WILL HAVE TO PAY THE GREEDY VILLAGE OF MATTESON.

I love the Crete Public Library! They have a wonderful collection of resources. They have excellent…read moreprograms. They have outstanding and very helpful employees. If I ever leave the area, the library and it's employees would be the most thing I would miss.

Some places merely are what they are, and some places truly excel at what they are. This library…read moreeasily falls into the latter category. It has so much to offer, I'd choose the C(rete)PL over C(hicago)PL any day of the week. Free and fast wifi, plenty of outlets, friendly staff, plenty of parking, a new/modern building (with a robust air conditioning system), and of course, many and varied volumes for those who like absorb the written word the old-fashioned way. I've been a patron of the Crete Library for decades, and I can also attest to the quality (and fun factor) of their children's reading program. Your humble author would like to formally and publicly thank the fine librarians, past and present, of fostering my love of readin' and writin' without which this post would be much more muddled.

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

On the morning of July 6, an envelope was mailed using Certification. Today, July 13, the envelope…read moreis lost and the post office cannot tell me where it is. It left Glenwood, and received in Burbank and that is as far as it got. They cannot tell me where it is, if it ever left Burbank, why it took 3 days to get there. Delivery was suppose to be on July 9. I was told today that it would be 3 business days before they would get back to me with an update. That will be 11 days since it was done at the post office. This is unacceptable. The evelope has original, legal paperwork that cannot be duplicated and I have to assume it is lost or stolen because the postal service has no idea where it could possibly be.