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    US Car Go Freight

    1.3 (192 reviews)
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    Drive-away vehicle shipping

    Enclosed vehicle shipping

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    Email from another transportation service.

    I booked US Car Go Freight December 2025, to transport my car in May 2026. The week of the pick up, I called to confirm the information and to find out who the driver was. I was told that they could not find a driver. And let me say that all of them have fake names. I couldn't get a real name out of anyone, generic Mike's or Kevin's. After a week of not being able to find a driver to transport my vehicle, then I am told that there was a driver secured, but they backed out due to inflated gas prices and the price I was quoted was not sufficient the driver. A couple days later I canceled and asked for a refund, which I have not received yet. I then booked service with a more reliable company.....the company that sent me the attached email. U.S. Car Go Freight was still running my vehicle on the national board, as if they were in competition with the other companies and this was making it difficult for the current transportation company to find a driver for me. I spoke with a "manager" of US Car Go Freight and explained that there was a much easier way to go about this customer service mishap....communication is the key!!!!! Explain to the customer exactly what happened and go from there. If you lie you lose a customer, so what does telling the truth hurt???? The customer is more likely to negotiate water terms with you if you keep it 100!!

    This is proof that once it gets to delivery, they will tell you that the vehicle is coming, but then they will not respond at all
    Crystal M.

    Terrible service they are very consistant when gettinh your deposit but when day off service comes they will ignore you they are stealing peoples money and they need to be stopped I had to give one star if I could give zero I would very terrible customer service foreign customer service representatives no good English once they do not give you the service. They will try their best to keep your deposit. Please don't waste your money I lost so much money dealing with this company. I lost money from my flight. I didn't make my flight and then I gave them $258 deposit for free. They need to be shut down.

    If i can rate this carrier 0! aver since did the first intial contract it was 800$. Then i get a call from Kevin that there was a mechanical issue. He look for another carrier i signed another contract for $1,150 since they were refunding me $50.00. I message Khan transportation and they advised there was a discrepency in contract they need $1,200 to release the car. I have talked to a manager mike and accounting a guy name Erick. Basically they cant offer a check or another alternative for refund of $50.00. My card was cancelled for fraud and they cannot refund me at all since my bank card was cancelled and i got new one. They expect me to call my bank and get card re-activated. I am not sure in what world they live because thats not possible. This company gave me problems since the begining all wrong numbers and all wrong information. I have proof of contracts and discrepencys. Avoid at all cost there service, accounting and managment apparently live under a rock and do not help at all.

    Terrible company - avoid at all costs! I shipped my 2024 BMW M3 with them and they scratched the car during transport. When I tried to contact them, I found out they had no insurance, even though they told me they did. After that, they stopped answering calls and were very rude when they did. No responsibility, no help, no respect. This is the worst experience I've had with any company. Do not trust them with your car.

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    however- I'm scheduled for pick up for tomorrow (my car is coming from Columbus, OH - Minneapolis, MN, I've paid the $200 deposit for the car).

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    Car Shipping Carriers

    Car Shipping Carriers

    3.0
    (6 reviews)

    I needed them to transport one of my older vehicles from Texas to my new home in Fort Lauderdale…read morebecause I had plans to sell it and get a new one. I spoke with Nick and he was very professional, straightforward, and understanding. His quote was fair and factored in all the travel expenses. I didn't see any problems with the way they conducted business. I received my vehicle within 5 business days, which is pretty reliable customer service and performance. I would recommend them and use them again in a heartbeat. Thanks for everything!

    DO NOT FILL OUT THE QUOTE FORM UNLESS YOU WANT YOUR INFORMATION DISPERSED TO SEVERAL DISTRIBUTORS…read moreWHO WILL CALL INSTANTLY AND FREQUENTLY. I filled out the "Get a Free Quote" form on CarShippingCarriers.com, under the impression this ONE company would contact me. I tried to not input my phone number, and it wouldn't let me. So I entered it. Within literally seconds of clicking submit, I had numerous calls and emails for several OTHER companies. This is beyond irritating. 15 minutes later and I have 11 calls, 6 voicemails, and 10 emails from several different car shipping companies - some have already called me multiple times. Had I know Car Shipping Carries was just going to spit out my information to a ton of different companies, I wouldn't have filled out this form. Who wants to be bombarded by that many forms of communication? I tried to post this review on transportreviews.com but the company removed it because I'm not a 'true customer.' I don't know how a company that only disperses your number out to tons of other companies to contact you gets 'true customers.' And, since posting my original review, I have received 4 more emails, 5 more calls, and 4 more voicemails. I wish I could make this stop.

    US Car Go Freight - vehicleshipping - Updated August 2026

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