I called a few times and got a couple people who were no help... called back & I was fortunate…read moreenough to have Nicole C. Answer the phone. She was patient, listened to my problem, very understanding, very explanatory and helped me get what the state needed from me in order to get my state return from being withheld. (Hopefully it comes back soon) However I have to give 5 stars simply based on The exceptional service by Nicole Caruso. I hope a higher up reads these reviews and sees that she is certainly an asset to the DOR I can't describe enough how, not only helpful she was, but, she was also very pleasant & didn't try to rush me off the phone or make me feel like I was bothering her. She sincerely took her time to help me and I am extremely grateful to her! Thank you, Nicole!

I gave up trying to speak to an actual person as it seems no real people work there. If people…read morereally do work there they do all they can to avoid answering the phone. The MA Dept. of Revenue website is the most antiquated piece of online garbage I have ever had the misfortune to try and navigate.

Walking into a government office these days, you expect tension. It's everywhere...people holding a…read morelot. At the Social Security Administration Office, I walked in just as the doors opened and saw a manager handling a difficult situation with an elderly couple. It wasn't easy, but she stayed calm, clear, and respectful. She held the room together. When I got to the window, the woman who helped me was gracious, efficient, and genuinely pleasant. No friction, no confusion, just clear help, quickly. You never count on easy, but this was. If you need to replace a Social Security card or get a hard copy, this is the office to go to. And as a bonus, New England Coffee is right around the corner.

My husband and I found this office to be very helpful. We accomplished what we needed in about an…read morehour. It was good over all. Thank you to the staff for our success.

miserable city and terrible services. they operate like a corporation out of self-interest, hence…read morethe terrible Customer Service, effectively making it a hurdle to remain in compliance with parking, waste management, property regulations. Welcome to the era of community engagement as a profit center for municipal management, making the lives of its citizens difficult and expensive in order to pad the city budget.

The Chelsea City Hall is a jump back in time it's a gorgeous brick building done in the old Decour…read morewith the marble stairways the dock courtroom wood trim plaques on the walls it's awesome definitely something that makes the city stand out with the clock tower on top of the building directly under the bell tower I hope they preserve it well also I'd like to give a special shout out to Patricia in the clerks office Who went over and above her duties to help me out thanks a lot Patricia I really appreciate it

Really nice park to walk along the water and see nice views of une Tobin Bridge. This park is in a…read moreresidential area so a lot of people come to walk their dogs. There's some benches, tennis courts, and even a playground. It was quite windy but we were bundled up so it wasn't bad.

A beautiful water front park . That is dog friendly. They have free parking although limited . The…read moreplace can get packed especially in the summer. A big open space for going for a walk , reading a good book or having a picnic. They have no public bathrooms.

I made a call to the Malden Social Security Office 06/10/2024, had a question about a replacement…read moresocial security card. The person that I spoke with was very nice and very professional. She was so kind and answered all my questions. Thank You

On September 1, I called east Boston Police and I report disturbances three times they transfer me…read moreover another number which is not on service. I called back and they hang up on me. Imagine if that is emergency and the type of police we have. That's where the taxpayers money go to.

As an East Boston resident, the police department do an okay job. I frequently see them on patrol…read more When I called to report a noise complaint last summer regarding a loud party, they sent someone out within about 10 minutes. Once in a while I'll see someone on foot patrol. I wish they would do more to crack down on people speeding and double parking. Although, I do realize they can't be everywhere.

Let's go on the beach with a beer And dream of getting out…read moreof here Summer here is a ball But you'll freeze in the Fall If you live on the beach at Revere I revere Revere. There, I said it. Amazing Suburban City Northeast of Boston which basically is centered around the huge crescent-shaped beach that has to be the most perfect crescent-shaped beach in all of North America. It reminds me of Nice in France, on the Cote D'Azur. A very very very very very cold Nice. So maybe they should call it Notsonice? There is brilliant roast beef and perfect views of the planes landing at Logan and can it really get any better than this place - nah - and I wish I would have discovered it a long time ago. As for the beach... Revere Beach is the place in Boston that I Revere the most. I can't believe it took me this long to find it. It reminds me of any beach town in England with a beautiful crescent shape, you can see all the way from one end to the other, and gorgeous fairy lights at night with the added element of a roast beef shop that is pretty decent and open until 1 or 2 in the morning - and the added added element of planes landing right over the beach into Logan Airport which makes for an added dimension of added added added. Added. BTW I added you on facebook hi. Definitely one of the most memorable and emotionally significant beaches in the country for me although I know there are cleaner and more secluded ones nearby. Plus you can park all night here and nobody will bother you which I just did last night. Zzzzzzzzz. What a spectacular place to wake up and one of the most beautiful beaches in the whole country. I love it so much here.

Revere is a special kind of city. It still has a few close knit neighborhoods. Is a very quick…read morecommute to Boston. The best part of Revere, at least to me is the Atlantic Ocean. Revere Beach is actually quite historical. It was the first public beach in the United States. If that's not impressive enough Revere Beach is also the most perfectly crescent shaped Beach in the country, Back in the day it was a place to frolic and have fun with a roller coaster, rides, ballrooms, arcades and fabulous eateries. Now a days, most of that had gone away and we are now being invaded with thousands of condos and apartment complexes. Personally I preferred the rides, games and things. Not to mention polishing your car or motorcycle and cruising up and down the boulevard for hours on end. I can't end this review without mentioning the great water conditions for bathing and swimming. What ever your pleasure sun bathing in the sand, swimming or just enjoying food on the seawall Revere Beach will please. Public transportation is readily available with 3 MBTA stations and numerous bus routes keeps it easy to move around the city easily. The housing market is skyrocketing but is still more affordable than Boston. I give Revere Massachusetts a Solid 4 Stars