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    Hatch Makerspace

    4.3 (3 reviews)
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    1 year ago

    Awesome place. Had a strange interaction with a staff member. Happy to share feedback if anyone wants to reach out.

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    7 years ago

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    10 years ago

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    The UPS Store

    The UPS Store

    2.2
    (60 reviews)

    I wanted to take a moment to acknowledge Chris at #5711 location. I just left from this store…read morelocation for a return, and Chris was extremely patient, professional, and kind throughout the entire process. He took his time to help, answered questions calmly, and never made me feel rushed or uncomfortable. Customer service like that really stands out, especially during what could have been a stressful interaction. Chris represented the store very well, and I truly appreciated his attitude and willingness to assist. Please make sure he receives the recognition he deserves for providing such excellent service. Thank you, Veronica

    I came to this UPS store to return something from Amazon. The Amazon app let me pick specific…read morelocations to return my merchandise. It specifically says no box or label needed. Just bring it and let them scan the QR code and you're set. I went to this UPS store location in Watertown this morning and it was not a good experience at all. I should've known, as it has never been a good experience in the past. The older lady there that helped me was surprised that I showed up with just the product (which was in the box - just not an amazon box). She had to check with her manager (older gentleman)...who came over with a tape measure and was like "we can only ship items less than 16". The box was about 17" and he made it seem like he was doing me a favor by accepting it. The lady proceeded to scan my QR code and was like "I'll have to mail it like this (without putting it in another box) and I hope you get your refund from Amazon. We are not responsible. This can get lost or stolen". I asked if she could at least tape the opening to make the package more secure, since she wasn't willing to put it in another box...she said no and reiterated several more times "I hope you get your refund etc". Whatever. Returning something shouldn't be this hard, especially when Amazon pointed me here with those specific instructions. There is clearly a disconnect. This UPS store is not about helping customers. Everything felt like they were doing me a favor, ugh! I would not go here again. I'd gladly put the item back in a box and go to USPS or something instead. I wouldn't have gone here in the first place had the app offered the Wholefoods return option - always a good experience there!

    Minuteman Press of Malden

    Minuteman Press of Malden

    5.0
    (11 reviews)

    Stopped by on a Thursday morning in order to have a fax sent. The process took a bit of time but…read morethey made sure everything was sent properly before having me leave. All employees were incredibly nice, helpful, and friendly.

    I am a firm believer of shopping local, Minuteman press of Malden is one of those places that makes…read moreyou happy they exist. My industry tends to buy in bulk and get all of their printing needs from a printer located out of state. For many years, it was just easier to stay with what you know. More recently however I found out why I like to shop locally. Not only did they deliver my order, but they did it quickly and with a smile. Look everyone knows where this country of ours is headed, outsource everything, NAFTA and the 90's did a number on America, but maybe just maybe there is hope. With a clever name like Minuteman which screams America, and local sourcing and smiles there really is no reason for me to ever call anybody else. Lindsay and her crew are fast, efficient, knowledgeable and priced right. I was a printer for 4 years and know the long hours, customer OK's and general bull@#$ you have to put up with and now that I am on the other end, let me just tell you how nice it is to have someplace like this. No job too big or small and the personal touch that this country so sorely needs and misses. Let's give a big finger to the Walmart's and Amazons of the world and keep this country of ours, and jobs, and revenue in the hands of local businesses. You'll just feel better about yourself. Happy 4th people.....

    Hatch Makerspace - libraries - Updated July 2026

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