Came in for blood work. The whole lobby inside was packed. The staff sounded annoyed to be there…read moreyou could hear them complaining and talking about others medical info, they don't seem to have a front desk person all done on tablets. They do all your check in stuff in the back now no longer checking in in the front. I've been waiting for about 30 minutes as of now and there's a few people here all booked with the same appointments at least 7-8 of us. Just be prepared to wait. Also if you sit in the lobby the ringing from the elevator will aggravate you to no other.

Repeat experience. Tech caused such a big bruise on my arm after the blood draw. They are not…read moretraining them or they simply don't care it seems. The new policy is that there is no person at front desk who used to put in the doctors orders. The tech inside does everything so it can take much longer if one has multiple vials to give.

Took a while to be seen despite having an appt. Plenty of seating and very nice staff. All went…read morewell! Good location

Following the advice posted by Breanna B. in her review, I came to this office 30 minutes before…read morethey opened because I was a walk-in, and was second in line. By opening time, the line had extended to near the building's entrance. Check-in was quick because of the digital stations, and I was called in for the blood draw within 20 minutes. In all, I was impressed by the efficiency I experienced during the visit. Because I had problems accessing online results (on my end, not theirs), I called and had difficulty reaching a live person, so I drove to the office to see if I could get a printed copy of the results there. No such luck, they just gave me a sheet of paper with a list of telephone numbers that I had already tried. Knowing that the results were forwarded to my doctor, I drove to the doctor's office and was finally able to get a printed copy of my blood test results there. So my own personal experience is, getting the blood draw procedure done was easy, and if I were not having computer problems, perhaps getting the results might have been easy as well; but I do wish they had a system in place where patients who have difficulty accessing portal results can easily get it from the office in person if needed, or maybe receive a copy by plain regular email.

I heard about this place from a friend at the gym. I'm trying to get on a trt program thru my…read moredoctor and I guess there is blood work that needs to be avaluated to see if I can qualify. Today I went to my doctor and he gave me a script for blood work. I called Summit and told them my good friend had recently used them and said he got them to drive over to his office to draw his blood during lunch for no charge. The one who answered the phone at summit name was Rick.. He was really friendly and told me he'd make sure I got hooked up. Lol He also told me that normally when you call to schedule a mobile visit you'll schedule a time and date which he said will normally be the next day. He told me that I was lucky caller number 5 which means I would receive a free mobile draw and it could actually be today if I'd like. Before I could say anything he said he was playin around and let me know everybody gets to use there mobile service for free, so tell your friends he says. He told me I was lucky tho and because I called early enough in the morning he could get somebody out the same day. I don't want to go on forever but feel like I left two other important kick ass things. 1. I don't have insurance and have to pay out of pocket. I guess there cash pay prices are one of the lowest in the valley I didn't check but I believed him. 2. The phlembotmist named Pam who came to my house was very nice and made having my blood taken almost painless. When she was done I asked her when she thought I'd get my results back and she told me probably tomorrow. I can't believe it's that fast. I will leave another review if thats true. Thanks Summit I will let anyone I know who needs blood work done about your wonderful service and you will definitely be seeing me again. Thanks again

From the owner: We are the laboratory that makes house calls.read more

First visit to the office. Very spacious and clean. Plenty of room to social distance. We…read morevisited the pharmacy today. Note that the pharmacy is closed during lunch hours from 12 noon to 1 pm. Staff were very friendly and helpful. We took care of our prescriptions. Plenty of outdoor parking spaces.

I highly recommend avoiding this office. I recently got insurance through my employer and thought…read moreit would be a good idea to get a check-up after not seeing a doctor for many years. Jennifer Thatcher had good reviews on the insurance website, so I decided to give it a try. Upon arrival, no one could confirm whether my physical and bloodwork would be covered by insurance. I attempted to confirm with my insurance provider but was unable to do so without the CPT code. I've received these codes from dentists and other healthcare providers in the past, but despite multiple requests, neither the receptionist, assistant, nor doctor would provide the necessary codes. As a result, I was unable to determine how much the service would cost out-of-pocket, which was frustrating since I'm not in a position to take on extra medical expenses. I did not end up getting bloodwork for this reason. Which is what I wanted to check the most. When I asked for the codes, Jennifer was dismissive and condescending, acting as though my request was inappropriate. After waiting about 45 minutes to be seen, I was given a physical exam, but it was largely pointless--my ears were checked, blood pressure taken, and my lungs, heart, and stomach were listened to with no feedback or explanation. I felt like I could have done all of that at home. Jennifer didn't let me finish speaking and kept cutting me off. She showed no active listening and seemed uninterested in addressing my concerns. When I tried to discuss other health concerns, she refused to talk about them, citing insurance reasons. She basically told me at my age there is not a concern and I already know what I need. The experience was unprofessional and disappointing, and I will not be returning to this office, especially to see this provider. The lack of care and professionalism was appalling.

Another great experience yesterday and today. Made an appointment. Wait time was minimal Madison…read more was delightful. She poked my arm so gently I barely felt anything. Five stars on in that alone. It's lovely to have the taco shop next-door. Ha ha !

My doctor ordered a 24 hour urine test. This requires you to basically stay home for 24 hours in…read moreorder to collect every drop of urine that day. I followed the instructions and dropped off 3078 mL of urine. I know the number because they measured it - and then inexplicably cancelled the test. They didn't inform me. They didn't tell me I would need to repeat the test. They just stopped processing it. Now, I have to repeat the test because someone at Sonora Quest didn't care about doing their job properly. I will never use Sonora Quest again.

Wonderful service. Very sympathetic also a very patient. I would definitely recommend without a…read moredoubt.

Extremely unprofessional, no patient privacy, please do yourself a favor and go anywhere else. The…read morewoman working there today is rude, unprofessional and demeaning. Worst lab, I've ever been to, how disappointing. if I could rate it zero starts I would.

Amy is great. One try and she was done...kind, professional and a great phlebotomist!.read more

Amy was terrific! I explained I'm not a big phlebotomy fan, in fact I'm a baby about it. First of…read moreall, her mobile service is VERY convenient. All the typical hassles with traditional lab appointments were 100% avoided and appreciated. Amy was very personable, professional, and quick, making for a comfortable and confident appointment. I will definitely use Amy's services again. Thanks Amy!