i Feel as thought the male representative is very inconsiderate of peoples emotions. He's needs to…read morelearn he's dealing with people that are mentally distressed ..

I made an appointment 6 months ago to see Evelyn Norton when she was working out of the 2701 W 68th…read moreSt location. I showed up for my appointment today and was told by the receptionist in the most condescending tone, "oh no sweetie, she moved." No one told me of this which caused me to be 20 minutes late to my appointment when I showed up to the correct location. The receptionist at the 2601 W. Marquette Road location had no record of my appointment and said it was neither her fault, the other receptionist's fault, nor their computer's fault, in essence blaming me for their staff error. I asked when I could be seen and she gave me only one appointment time that did not work with my schedule. I had to tell her 3 times that the appointment would not work with my schedule because she would not listen to me. In addition, when I asked if I could speak with Evelyn to see about getting my prescription called in to a pharmacy, Evelyn would not return my call and relayed the message that she would not help me with my medication. This is highly unethical to leave a patient in such a precarious situation. I can't emphasize enough how ignorant the staff are and how terrible Evelyn Norton is. Do not go here.

This location is super unprofessional. The hours listed say they open at 7:30a.m, they did not open…read moreuntil 8a.m. I called to get directions and the receptionist was unable to do that. I recommend you do not visit this location.

Went here today with my love for a minor procedure requiring anesthesia as a result of a motorcycle…read moreaccident. He has gone several times without me and has always told me how friendly the staff was and how inviting the inside was. This is the first time I have had to go with him. As we drove through neighborhood to get to the site, I was a bit concerned. The error appeared a bit "unsavory" for a doctors office. The outside didnt appear to be a place where a doctor would be performing any services. Despite my reluctance, I went in and to my surprise the inside was nice. What's that about not judging a book by it's cover.... The staff was indeed very nice. He was seen immediately. His service was performed and he was escorted back to my waiting arms (smile.) When we arrived the receptionist advised that he should be back about 1.5 hours. 1.5 hours later is when he came out! I love it. In the world of healthcare the term AIDET is used frequently. Someone obviously has taught the staff here the ropes. (Acknowledge, Introduce, Duration, Explanation, Thank you)

Might be an unassuming looking building on the outside but it 100% state of the art on the inside…read more The staff is wonderful and put me at ease from beginning to end. Thank you APM.

*** AVOID AT ALL COSTS ***…read more I made the mistake of allowing my local medical supply company enroll me into Nationwide Medical (as they were bought by NWM). HUGE MISTAKE. Having supplies automatically mailed to you at home seems like a great idea. But they will call you daily if you want to talk to a representative prior to medical shipment out. And, if like me, you actually DO need to talk to someone, the automated response is "We will call you back when a representative is available." In itself, that's just pathetic. If you're going to call me, and I need help, be sure someone is either there to response or allow me to wait for someone. I can overlook that, but... OF THE NUMEROUS TIMES I'VE REQUESTED THAT THEY CALL ME, THEY NEVER DID. *** AND THEN SHIPPED ME MY SUPPLIES (WHICH NO LONGER WORKS WITH MY EQUIPMENT ***. Expired prescription? No prob! THEY'LL SEND IT ANYWAY AND BILL YOU. They also auto-replaced my bipap mask of 7 years...with one that didn't FIT! And their response? KEEP SENDING ME CUSHIONS THAT DON'T FIT. Just found another shipment today. I left an upset voicemail to billing--I AM NOT PAYING FOR THIS AND WANT TO KNOW HOW TO RETURN. I'll update the review here with their response.

Great Chiropractor. I have been going to chiropractors my whole life for back spinal issues and I…read morefeel really comfortable with Dr. Mark Aleman. I trust him with my spinal and neck adjustment so much I have recommended him to my family. He takes time to explain your problems and treatments. He really knows his stuff and it shows in the way you feel. His new facility is bigger and much nicer than the previous one. They also do physical therapy, massages, x-ray and have doctors for weight loss and other issues. The cold laser is cool ask him about it. The staff is friendly and are always in a good mood.

All of the doctors here are great. I was diagnosed with 9 different things for the same problem…read more Dr. Aleman was like...."let's find out for sure what this is." I was joking around with him that I have a right to know...almost like finding out who your biological father is. Anyways, they have great testing available and DO NOT GUESS...which is important. I go to the facility in Forest Park.

I will admit, working for the city- if at anytime we get hurt on the job, this is where We Go. I…read morewas bit by a spider and they sent me here last year and of course the city makes a big deal when spider bites are found. So they sent me to Mercy and of course, I was okay with it since I live a few blocks from here and didn't have to return to the office since the appointment was a late on. They do take care of your needs and answer any questoins you may have. The place is really nice and you just have to make sure you follow what the doctors tell you because this is coming from your work site as far as payment is concerned. Its pretty good to know that you are being taken care of and no nonsense at all.

I come here to see my primary who is Anna Orzechowski and she is honestly the best! She is very…read morefriendly and makes me feel completely comfortable while I'm at every appointment. My only Problem is the front desk. Someone called Lupi who I have spoken to twice was extremely rude and unprofessional. I was on the phone with my HR Rep. And she also said she was rude and unprofessional with answering questions we had. If it wasn't for my primary who is awesome I would never come back to this hospital. Great customer service and professional curiosity is literally The job of people at the front desk.

I've been a client for way over 20 plus years and now COVID-19 is here and this is the first time I…read more coming in. Yearly physical and other issues I need to speak to Dr about. But whatever. The fact that they are socially distancing just so staff and clients can be safe is awesome. There are now limited chairs in the waiting area and I do appreciate that as it says that they are following CDC guidelines and that in itself says a whole lot since the neighborhood is highest incidence rate in Chicago. I am glad to see that my Dr is doing his part to make sure the citizens of Chicago are safe and that we can somehow find a way to normalize what has been thrust upon us and that is this crazy pandemic. I am impressed enough to give e the office a 5 star which is rate for me, but keeping masks on, disinfecting and showing social distance guidelines is what I needed to see.

Horrible If I can give this place zero stars I would I've been going here for the past 15 years and…read morethe waiting time to see the Dr is absolutely unacceptable. You have to wait 3 hours just to see them just to only be seen for a couple minutes. I don't even understand what the point is of having an appointment if you have to wait several hours after the scheduled time. The Front Desk and majority of the nurses are terrible too they have bad attitudes will talk behind patients back talk crap and just gossip when patients are around absolutely NO Professionalism shown here at all. I had an issue going on and at first the Dr had disregarded it saying nothing was wrong this was a couple years ago flash Forword to earlier this year it's becoming a serious issue and now they're finally addressing it absolutely horrible.

Please, don't waste your time coming to this Clinic. The only reason why I went to this particular…read moreClinic is because it's a skip and a hop away from work so I went there out of convenience however I learned the hard way that for Quality you have to travel a little bit. They are understaffed with Doctors (well that's what the front staff says anyway) I had an appointment twice and they never called me prior to the appointment to tell me that the doctor was not there I had to show up twice just to find out that I went to rush there for nothing so annoyed. Recently, Feb 28,2018 I got a phone call from this Clinic saying that they rescheduled me for March 8th which is not convenient for me. I've totally switched clinics I had enough disappointment, 3 times canceling on me you're OUT access in Ashland

This place is completely unprofessional. The nurses were eating at the registration desk and one of…read morethem even disclosed personal information about one of the patients when I was right there. Overall I will not be returning because god knows what they say about other patients when they're gone, including me.