Terrible for receiving packages this has happened more times than I can count! They say my package…read moreis out for delivery 2 days in a row now it says in transit to next facility no date available yet I read the tracking history and it was received at my west boylston ma post office then it changes when it doesn't get delivered!! I am now requesting from company I purchase from NOT TO SEND USPS but ups or fedex!! Worst post office ever!!!!!

I need to apply passport, so I checked the website for passport walk in hours before I visit…read more I went there during the hours but they gave me a really hard time because the hours are different from the website. They had sign in the lobby, but I would have not seen it. How would I have known? I told them the website has a different hours. After they verified the website, and I was right, they apologized to me. My post office I usually visit is Greendale post office, they are much friendlier and nicer, however they won't process passport applications. I would not be here if I did not need the passport. I would recommend to call them first if you need to know the walk in hours for passport.

Excellent location with ample parking! Staff has always always been friendly both in person and one…read morethe phone (it's very easy to get a hold of them by phone) And any issues have always been quickly resolved. I actually look forward to coming here!

Female Staff at window is rude, you don't like the public or your job ...quit! I had no choice…read morethere was a delivery issue and your demeanor was rude.

Fantastic job and quick response time. This is the place to get your mailbox done with no…read morehesitation! Great price and installation Much appreciated

We were notified that we needed to move our Mailbox from the house to the curb by USPS. Tom was the…read morefirst person I called and he got me squared away for a good price and took care of it fast for us. I cannot recommend Tom at Mass Mailboxes enough.

GREAT CUSTOMER SERVICE …read more FAST , RELIABLE , HIPPA COMPLIANT there on demand service is the best the package was picked up on time delivered on time with a tracking link and a job ID # . i knew where is the package is at all time from pickup to delivery

Rather efficient in getting people in and out quickly, but also friendly and pleasant! I'll be back…read moreif I ever need to ship anything in the area.

Avoid - Set up an installation with Sue in April and put down a deposit for a premium post to be…read moreinstalled "sometime in May". I have been reaching out since the start of June and received no response to calls, voicemails, emails, or even the website chatbot "talk to a human" function. It's end of June now and I'm fairly sure I've been scammed.

I reached out to request a mail post installation, spoke with Sue and paid the $250 deposit. When I…read morehadn't heard back a week later, I reached out and was told that Pat's truck broke down and they weren't sure when they would be able to schedule an installation. It's been over a month and I haven't been able to get in touch with them since (I've tried texting, calling, email, Facebook, and even scheduling a phone consultation through their site). They've been completely unresponsive. I've requested a refund but have not gotten anything back yet. I wouldn't recommend trying to hire Pat's Posts. I reached out to another company who immediately put me on their schedule for next week.

A very nice small post office with great staff !…read more I stopped by from out of state. The young woman running the facility was pleasant, helpful, and professional. A better government employee us citizens could not ask for. This mall is minimally occupied so there is plenty of parking. Handicapped parking is directly in front of the store. The location appears to have all the services of a larger Post Office without the lines. In short, a great Post Office that I would return to if in the area.

Package was not delivered because they claimed there was no access to delivery location. Bull. Why…read moredon't you admit the real reason, possibly careless, lazy, or maybe the item slipped down behind something. It is not the first, and probably not the last, that that excuse will be used.

We found this place the other day when we were eating in the plaza we ship a lot from USPS and UPS…read moreso we figured we'd give it a try today. We did find out that they only take QR codes for fed ex and USPS. The fact they don't take QR codes for UPS was kind of crappy. The place was clean and I really love that. They offered free tape to be able to close your packages if needed. They had mailboxes in a large selection of packing products if you need them..

Lady who helped me out was very helpful. Weighed my item for me, wrapped it, taped it up, and…read morehandled it with care. I was a bit skeptical at first going to an authorized retailer vs the real deal, but the great customer service has provided comfort in knowing that I can come back and expect reliable customer service.