Idiots at the counter want you to buy a bigger envelop, so they can charge more. Everything is NO…read moreto customers. Can't do this ... can't do that. Horrible customer service . The worst. Fire the whole crew, and get people that want to work. Losers.

The associate at the counter was rude, not helpful at all, gave me an attitude, and was confused…read moreabout how to do her job. I have sent packages out at this post office before with zero difficulty, just as I had tried to do today. She was discussing with her coworker how she's going gambling at a casino so she's going to work as many hours as she can. First of all it's unprofessional to talk like that at work. Secondly, get off your cell phone and pay attention to your customers, while you were texting and gabbing away, we were waiting. And thirdly, no one wants to be waited on by a rude, disrespectful person like that, so maybe she should find a different job not in the field of customer service. She had curly hair to her shoulders and was the worst customer service associate I've ever encountered. I wish I could name- drop, but she wasn't wearing a name tag. I will not go to Naugatuck post office again, I will go to a different post office from now on. I'm not dealing with that lack of respect and poor customer service.

When this bad-boy post office reopened the day after Thanksgiving 2014 its postmaster shut down the…read moreramp located in the rear of the building. At the ramp's top landing was (and still is) a doorbell for disabled postal customers to ring for service. Also there was (and still is) a shelf for resting parcels or purses while waiting. Ordinarily we'd be served outside on the top landing; and in rain, snow, heat wave, or severe cold, sympathizing postal workers often let us inside for our comfort. After the ramp's shut-down I received a snailmail letter from the USPS postmaster general, giving me instructions on how to obtain postal services. They were quite simple: "telephone the postmaster to request service. A worker will come down the steps to help you." I doubt anyone e else in the Town of Seymour received those instructions. When seniors with disabilities moved into new senior/disabled housing a few blocks away, they had no idea how to get service after arriving at the foot of the mountain of steps. Worse, the postmaster has repeatedly refused to provide signage outside that explains how customers unable to climb the mountain can obtain services. On May 13, 2015, members of the Center for Disability Rights came to rally and protest the post office's inaccessibility. This event was covered on TV and in print media. Senators Blumenthal and Chris Murphy and Congresswoman Rosa DeLauro sent me a copy of their letter to USPS Postmaster general urging that the post office be made reasonably accessible, as getting service outdoors (al fresco) in rain, snow, heat, or cold is hardly reasonable. To date, Seymour's post office claims exemption from any law requiring accessibility because it was built in 1917. Thus, it is blithely celebrating 101 years of inaccessibility!

I have to say that the woman who works at the counter was so rude and not helpful. She needs to…read moreretire and let someone with customer service skills take over! Or fire Her!

Don't come here unless you plan to waste at least 15 minutes. They don't even have a spot where you…read morecan drop packages that already have a tracking slip on it. 10 second drop off turned into waiting 15 minutes every time.

I came to this post office today with appointment , to get a passport for my 4 years old child. We…read morewaited 2 hrs with kid, at the end she didn't wanna take a photo for passport. We had appointment with photo service. Terrible service , terrible experience. They gave me supervisor's phone number but they don't answer as well.

I went to this UPS store to return some Amazon packages and was stunned at the unprofessional and…read morevulgar behavior of a woman with dark, straight hair and glasses. She called everyone "Mami" in a loud, strident voice and trying to strike conversation with customers in an intrusive, pushy way. I was in a rush and asked if the other agent could help me since she was using two cash registers at once to print. But immediately, she sparked in anger and asked me in a defiant tone of voice why was I in a hurry--to be patient and if I didn't want to wait to go to another UPS store in Shelton or Bridgeport. Her tone was hostile, irate, and "in your face." I couldn't believe her audacity and crassness. She simply didn't know when to stop her tirade and be quiet. No class! She started lecturing me with a loud, defiant tone, and saying that I must be a miserable person and to best go elsewhere because she wasn't going to take my packages, and that she didn't care who I called to complain. Her behavior was unbelievably entitled and disrespectful by treating people as if we were all of her same ilk and communication style. I took my bags and left. As I was leaving she yelled expletives at me saying she wasn't going to service a f***ing soul like me. Her vulgar, cheapness, loudness, unprofessionalism and lack of finesse, diplomacy and self-control were bar none. I'm never returning to that UPS store again. How could they have hired such a vulgar, caustic person who mistreats and disrespects customers in this way??? I went to the Shelton store immediately afterwards and the three gentlemen there were so courteous and professional--no drama, no insults, no vulgarity, no yelling, and nobody calling me "Mami."

Since the flood and remodel, I have had nothing but good experiences at the Seymour UPS Store. They…read moreare so prompt, efficient and much friendlier than they have ever been. Keep up the good work!

Best service ever. Professional experience…read more Love the employees especially Avery and randy.

Horrible. Never get my amazon packages delivered due to the store being closed during hours that it…read moreposts as open, or unable to pick up my packages on time because they seem to close early. Choose a locker elsewhere if u can. Sucked cause the next locked is a 15 min drive. This place was around the corner and much more convenient. But the service makes the drive worth it.

Incredibly easy, seamless experience. Let's dive in…read more.. I came in to drop off a package with a prepaid FedEx label and box to be shipped. Robert was quick to scan the package and provide me my tracking number and receipt. (This was a pre-paid label so I didn't buy anything and thus can't speak to "value" as Yelp likes me to in a review.) Will absolutely consider returning if I have further package shipping needs.

What should have been a 1 minute or less drop off of a labeled package took an hour out of my day…read morebecause their posted hours don't include the hour mid-day when they completely close for lunch. If your posted hours say you're open, you should be open. Today it was 12:30-1:30, but the time on the sign was erasable, so I can't even say that it's the same time every day.

My boyfriend and I went for a mini vacation in Norwalk, CT and I booked the Sunset Harbor…read moreLighthouse Tour which we went on this past Sunday evening from 6:30-8:30, on 8/10/25. This tour was definitely a highlight of our trip! Captain John and Charlie were great and all the passengers aboard had a great time! We passed three lighthouses-Peck Ledge LH, Sheffield Island LH and Green's Ledge LH. Charlie, co-captain of Captain John, had just toured the inside of Green's Ledge LH the day before which is listed on Airbnb for $6,000! He went around the ship showing everyone the floor plan. It especially exciting to be on the Long Island Sound and to see the red and white towers from Northport, since I live on Long Island!! We were able to see several different viewpoints of the sunset and osprey nests as well. Definitely recommend to residents of Norwalk AND tourists alike!

Like a lot of other dork type middle age dudes I'm a sucker for a good lighthouse. Actually I've…read morebeen to a few clinkers which says that I'm apparently I'm also a sucker for a bad lighthouse as well but there's no need to worry about that at Sheffield because it's all good here. So if you want to come you've got two legal options. 1. Show up via kayak (or I suppose boat then taking a short swim) during hours when they are running tours and you will be met on the shore by a volunteer who will ask you to pay a few dollars for the privilege of taking the lighthouse tour/hanging out on the island. 2. Or, you come via the regularly scheduled boat that runs from the dock on North Water Street in Norwalk from late May until the end of September. There are various public & private decks for parking all around the area so it shouldn't be too hard to find a close space. I don't remember what the price is for option #1 but for option #2 the below currently apply: Adults: $22.00 - Children 12 & Under: $12.00 Senior / NSA Member $20.00 Active Military with ID $10.00 Children 3 & Under: $5.00 Family 4 Pack (2 Adults, 2 Children) $55.00 A few random facts: Boats depart weekends only every year over Memorial Day weekend and eventually go daily from July until Labor Day and then back to weekends only until the end of September. Check seaport.org for the current schedule and for special events such as their clambakes. Once you get to the island you get to take a brief tour of the lighthouse which was built in 1868 (downstairs only for now as the upstairs tower portion is being worked on and hopefully tours will be allowed there in the not to distant future once they get the stairs in better shape along with figuring out a way to dissipate the heat which we were told was well over 100 degrees the day we were there in August) and you can also walk through the nature trail via the Stewart B. McKinney Wildlife Refuge. If you are going to walk on the nature trail or along the beach that fronts Sheffield Island Harbor just know that things are "wild" and that you will get eaten alive by flies, mosquitoes and I wouldn't be shocked if the trees had lots of ticks. The lighthouse was relit in 2011 for the first time in 91 years. Why Sheffield Island? The island was named after Revolutionary War veteran Captain Robert Sheffield who bought the island in 1804. He married Temperance Doty, a Mayflower descendant and such started the current lineage of the island's name. The 47 acre island is private property that is primarily owned by the U.S. Fish and Wildlife Service with the Norwalk Seaport Association depending upon the website owning only three or four of those acres. You will be reminded a few times of where you can and cannot walk. Speaking of an area you can't walk by it would be the dilapidated house on the right near the dock. That house is still owned by the Stabell family who sold the island to the Norwalk Seaport Association in 1986 for 700K. I forget the exact story we were told but it's something along the lines of the "home" (more of a dilapidated shack) cannot be renovated because of Fish and Wildlife Service rules and if they raze the structure they lose the land so the shack stands as is. The island itself is around a mile and half from the dock in Norwalk and the boat is kept at a country club pace in both directions which equals about 40 minutes to make the trip in each direction. This is fine as one of the crew did a fairly good job or telling everyone about some of the various islands & lighthouses & birds in the area and about the local shellfish industry. Past that it's just sit back and relax on some of their picnic benches and have a picnic or don't do a damn thing except the enjoy the beautiful view. Either way it's awesome.