so I was in town looking for a snack and a post office because sometimes life happens that way, and…read morehad qualified success on both counts. found a rated eatery that I didn't much care for. I'm taking a pass because maybe it's a local thing and the locals are agreeable to it and besides that, this is a review for the local post office. the Ellensburg Post Office, judging by content and context of the reviews, seems a mess but after navigating the streets and sidewalks and seeing what passes for acceptable parking out front I am inclined to believe you get what you deserve considering that postal workers are generally hired locally so these are your very own neighbors treating you this way... I just popped in to post a few cards and the drop box was clearly labeled and functional so I did not get to interact with the staff, just the folks coming and going and "parking"... not saying anything, just saying that sometimes you get what you deserve.

Sometimes it's great. The take packages where the retail company doesn't deliver to P.O. Boxes. If…read morethey are not busy they can answer a few questions as be of actual assistance. However the last few years: regarding P.O. Box mail. The back office has a systematic delivery method for the mail. That part is needed, however, some will argue this method can also target paid for boxes with service difficulties. Operational: The back office workers place the mail as far back toward their work space as they can. If someone doesn't go to the post office every day, back office personnel do not inch the mail slightly forward toward the customer access door. The small pieces are most vulnerable. Think size wise, of pieces such as 1099 tax statements. If something falls out the back, it is lost. Talking to mostly friendly front desk personal about the issue still can have the back office personnel delivering the mail in the back of the box.

I'm actually kind of surprised this town has a post office since most the population fluctuates so…read morerapidly due to the fruit picking season and agriculture. Otherwise, it is a very nice post office right nest to the Asian/Mexican restaurant-grocery. It doesn't have an automated postal center so you basically have to get everything done while they are open. If you're in the area, Mattawa is not that far from the beautiful views of the Columbia River and if you're a science geek, or not so much, you can get close to the Hanford Nuclear Site whose B Reactor plutonium was used for the first nuclear test in New Mexico as well as the plutonium in the "Fat Man" bomb that was dropped on Nagasaki. You have to register online if you want to go on a tour though as there are a limited amount of people that can go and specific dates on which tours are given.

This post office has struggled with employees and their customer service for a long time. BUT…read morethings have changed! Marianna and David are some of the nicest and the most helpful people I've ever met or spoken to. Marianna has on more than one occasion gone above and beyond to help me with mail issues. She is very sweet, friendly and smart. She also remembers the issue I constantly have with Mail and keeps an eye out so help ensure they don't get lost. She is really great! I'm happy things have changed. it's no longer a drag to go in. Its comfortable and warm :)

Customer service needs to improve. Maria has been rude and unprofessional on multiple occasions and…read morehas made unnecessary comments about our packages and spending. We have also had a package go missing before. Multiple people have had similar experiences with the customer service at this location. Management should review what has been happening at this location, including checking cameras when appropriate. Customers should be treated with professionalism and respect.

Sherry is amazing!!! Such a bonus to have this in Moxee. Really saves some trips to town.read more

Very helpful and willing to help with all your shipping needs. Staff is extremely friendly no…read morematter what the situation.

very friendly staff. We had a package misdelivered and a staff person located it and got it…read moreredelivered to us. We are very happy with their service !

Nicest staff! They are fast and efficient. Even when a few people ahead of you usually very quick…read moretrip in and out.

I feel like I'm giving away a neighborhood secret here - the line at this post office? Really…read moremoves! They often have three people working the retail counter. It doesn't look like much from the outside but these guys have it far more together than other area post offices. The parking situation is pretty dire on busy days - it's a small lot on the side of the building or residential street parking. Don't even bother trying to come on a Proctor Farmer's Market day. Otherwise, it's not too bad. Inside, it's clear that this post office hasn't seen any real work (and maybe cleaning) since the 70s sometime. That's okay, at least it doesn't smell of cigarette smoke like other post offices I can think of. The space is small and a little cramped but flows well for such a small space. There are four windows for retail transactions and they usually have three of them going. The employees have some of the standard surliness of postal employees but a few have a sense of humor - what a nice thing to run into, actual human postal workers! Things I ship from this post office go just as quickly as they do from Pine Street, A Street, or any of the other local post offices. Funny thing, though, they seem to arrive at their destinations in better shape. Don't all flood the post office at once, now, I have all of these packages to mail.

Just love Mary in Prosser. Always so kind and courteous. The staff in general are very helpful.read more

This post office has the most awful couriers who do not pay attention. I've had at least two…read morehandfuls of packages delivered to the wrong mailbox. I have a block style mailbox so the courier has to pay attention to what apartment they are putting it in and somehow can rarely manage to put it in the correct one. It becomes a major inconvenience considering it is items I've ordered that cost money and I have to hope I get them whenever the person who received my package is honest enough to bring it to me. it is currently the holiday season and I need my package between a certain timeframe, I would've gotten it on time had the courier delivered it to the correct apartment. I'm getting entirely fed up with this, and it needs to be corrected.

Takes sooo freaking long just to get 1 package.. they had 1 person working there with 15 people in…read moreline. The girl working took her sweet old time spends at least 30 minutes with 1 customer and chatting away about things non related to the business.. I hate going here because of it. Very unprofessional. Get more workers or talk to that lady.. it's Saturday at 1130 why don't u expect it to be busy.. very annoying. 3 people left because of it. Thanks for nothing (count 4 people leaving including me)

On Friday 10/25/2024 at 2:00PM my husband & I went to this USPS in Richland to mail a care package…read moreto my BFF of 61 years. There were folks ahead of us and there were 2 chairs available (I am disabled and cannot stand very long) so I was able to sit in line. The flow of service was quick & we only had to wait about 10 minutes. The USPS clerk was: pleasant, courteous, & efficient. Her personality was such that she was very empathetic to my disability & truly treated me compassionately. She asked if I needed stamps, I said no thanks. She offered different rates & I decided on the delivery date of Monday, Yay; it would not take a week to get to my BFF in AZ! I highly recommend this USPS!

came here late at night and dropped some cards in the box but needed more stamps because I've got…read moremore cards to post and a few to write but I can't get 'em because there ain't nobody's here except me. so I'm back in the area the next day during normal business hours and after a brief detour I'm on queue for a few minutes before I am able to exchange some cash for two sheets of ever stamps then out the door heading to dinner at the cafe round the corner. all in all it wasn't the worst possible sequence of events but it wasn't the best either, not by a long shot... I understand that old timey-ness is part of the draw around here but would it kill you to get a stamp vending machine? pretty sure they've had such things since the dawn of the atomic age so no worries about it being an anarchism. might even get some repeat business after the business close of the business because it's not like you're going to do a lot of upselling

I went today and they were so rude! They didn't help me when I was trying to get my passport…read morerenewed! Would not recommend any of the workers there, how do they even hired there? Please get new people and a new working system because the system you guys have going on right now is the worst thing I've seen in my 20 years of living!

This review is based on my recent visit this past Thurs, December 01, 2022…read more [PO Box] Lots of boxes available as you enter the bldg. Also as you enter the building the large self drop off box is there for you to drop of pre-paid packages, and it slides into the back for security. Please note the building is closed after hours so you won't be able to access your Boxes. [Front Desk] The Front desk will usually cycle 2 Team members at opposite ends of the front counter. This is great for privacy and security as you discuss your needs to the Team members. The line is standard like most USPS, where it hooks around with a middle table divider for you to place your package or fill in last minute labels. [Supplies] Most standard supplies like Priority & Express boxes/envelopes and cert/insured labels are available for you to pickup, fill in, and use. Those specialty items can be requested once you get to the front and the Team Members have always been able to help out. [Team Members] The FRIENDLIEST and most professional, and nicest group you'll ever meet in Yakima! So far, I've noticed there's 3 main front members who cycles 2 in at a time. All 3 are amazingly supportive and compassionate for your needs. [Services] The members are more then qualified for serving your needs. Priority Mailing. Ebay mailing. Insured mailing. Letters to Santa. All your needs can be found here. [Parking] The front has staggered parking to help out. Since it is a smaller location, street parking is currently Free along 3rd street. I personally would recommend the street parking, walk an extra 10 feet to the front door because when you leave it is quicker to get onto either Yakima Ave or Walnut St. [Note1] This is NOT a passport location. [Note2] Those customer reviews about missing package needs to double check as the package pickup/delivery is usually located on the main location on Washington St and not this one, on 3rd St. [Office Hours] The Office Hours noted here in Yelp are incorrect. Mon-Fri = 08:30 to 05:00PM PST. [Final Thoughts] Please apply the "Golden Rule" that we were all taught when we were little. The Team Members do a stressful job and everyone do feel "entitled" because we all believe our packages are the most important in the world. Treat the staff respectfully, and you'll be amazed at how quickly and efficiently things can be completed for you.