Friendly and quick service. Another customer there was having a problem finding their package and…read morethe agent did a great job helping them to figure out where it might be. The inside space is small but they do have the normal post office stuff - shipping supplies (and you can buy tape if you forget yours like I did), specialty stamp designs, passport forms, and tables with pens so you can do the addresses right there. The only downside is that this post office does not have a separate parking lot so you have to park in one of the mini-mall lots next door or along the street.

Came all the way here to pick up a package we got a card for. This was the address on the card…read more It's not our local PO so we were surprised but ok. Well turns out the card was wrong. Our local PO is where I should have been. USPS needs to train their temp staff better. Meanwhile this is a cute PO. No parking though. But lots of PO boxes. Must get busy in the no parking zone in front of the PO sometimes. Employee was polite.

Had he the worst post office! It always under staffed. The staff they do have are miserable. Always…read morelow on stock items. Unfortunately when I went in last week I actually had to leave and go else where. The one person working the desk was disabled and unable to communicate. I was unable to understand her and get any questions answered. No disrespect to her, but working the desk where questions may need to be answered is not the right position.

I really wish there was a way that if you're just picking up, your experience could be expedited…read more Standing in line waiting for people to individually stamp their box full of cards is insane especially during the holidays. There should be a separate line for pickup only to make life just a little bit easier. I understand workers are being overworked but there's gotta be a way to make it easier for everyone somehow.

Longest lost office lines. Slowest staff. And only one or two people at the most working. Sheridan…read moredrive is much more efficient. I try to never come here even though it is close.

I've been here a few times over the past year. Most recently last week. They remain a very busy…read moreUSPS location, and the lines sometimes move, but not always. Be prepared. Or simply come back later if the line is long. Update 89 2021

Didn't stop mail when was requested to "hold mail" I used the form and delivered it in person…read more This has been second occurrence

I have been dealing with a post man for a couple of years now and had put multplie complaints on…read morehim and they have done nothing to help the situation. I have no other issues with anyone else and there asking me to alter my life for this guy who just keeps harassing me and complaining.

It had truly been nothing but an amazing experience to frequent this post office. As you can…read moreimagine things have been pretty hectic with the state of the nation and it's postal affairs. Every time this staff is on it going above and beyond to meet all of my needs. I'd like to particularly highlight two of my more recent visits. I came in admittedly pretty late and when I did so the line was out of the door. Olivia and Sir were good stewards and piled through with very pleasant attitudes. I got to the front of the line to send off two packages. When it came time for me to pay for the services I realized quickly that they didn't accept Apple Pay ( FYI) my heart instantly sank to my feet because I felt as though I had just wasted their time. Olivia was still incredibly understanding. Sir is always polite and supportive each time I visit. The other day I came in in a panic because a recipient of a package had provided me with the incorrect information. Sir was incredibly calming and helped me think through my options. Other than that it's lots of convenient parking out front. They have plenty of P.O. Boxes. The inside of the facility is pretty clean for the most part.

Absolute nicest PO staff I've ever met. OUTSTANDING! Quick, kind, organized! Thank you!!!!read more

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

I'm here fairly often. Manhattan street location is closer to my house, but I come up this way…read morefairly often, and the parking here is easy. But the lines can be very long, and it doesn't always move quickly. So there's that. Sometimes if the line is too long I simply turn around and come another time. But, when you do make it to the counter the employees are nice and focused on you. Update 116 2021

This is the main post office I go to. It's 2nd best out of…read morethe 3-4 that I hit up some times. This location (Hertel Avenue) is usually very slow. The employees work as if there's no one in back of the customer,even though the line is almost to the door. Sometimes you'll get a really nice worker who really helps you out & tries to give you advice on how to send something the cheapest way,the fastest way & figure help you out totals of a package,when figuring out how much everything is worth inside the box you're shipping. Others are just rude af ,and make u reopen things,go through it,take crap out & they are just simply bastards. The guy I had today was straight out of "Woodstock" ,listening to some whacky music that does not suit a post office at all. He acted like he was on acid,or just as high as a kite. I felt uncomfortable & all I was doing was buying 2 books of stamps. Lol But,I do have to say,I love the way they have such a huge selection of stamps and all different things from shipping box sizes,to cards,labels,etc.... Such cute stuff.

It's your typical post office - as I stood in line with people lined up all the through the lobby,…read morethe vestibule and continued onto the sidewalk, ( can you see my eye roll?) It was tax day, and we know the government really can't be trusted enough to just mail our tax returns and not worry about having them stamped and post marked as proof - eye roll again - you'd think the post office would have one, just one person behind the counter just postmarking the single piece of mail to move things along - oh wait, it's part of the government. Simple solutions aren't part of the equation. the only thing going for it is the fact it's open later than all the others-

This is about the P.O. at Grant Street in Buffalo NY. This morning I arrived there at 8:20 am…read more They open at 8:30 am. By the time, I gave up it was 8:40am. On the doors it clearly states that their hours are 8:30 -- 5pm M--F. We all have better things to do than wait around for a business to open, don't we? I fear things like this will be norm heading into the future, as our gov't continues to be gutted.

I must say for a US Post Office experience there isn't much to get excited about but the crew at…read morethis particular office is fantastic! They make mailing packages fun! They keep the line moving fast and efficiently while interacting with the customers in a way that makes it feel enjoyable rather than a chore.

my package was stolen before delivered the box arrived and it was empty…read more theyve been reported

I was headed to the store that WAS on the opposite corner of Hertel & Delaware,which is where I…read moreusually go & saw a big location, across the street. I did not know they moved. No one welcomed me, said hi, or they'd be with me shortly or anything, which I didn't feel was very nice. I didn't know where I had to go to, there were no signs for "Returns", so I just stood around feeling stupid. There was only 1 employee taking care of customers which is definitely not enough ! It took awhile for the girl to finally come to me & within 2 minutes, I was outta there. They would get a higher review if I'd been told anything at all by someone that they'd be with me or so much as a greeting. This location is MUCH bigger than the one across from BK on Hertel & Delaware. They also definitely need more employees working to help everyone. Plenty of parking here which is great. It was quite messy & dirty inside though, which was not pleasant.

I've been here a few times to print things and always had such a great experience. Today, we had to…read moreprint an return form and a return shipping label so my husband could return some bibs. As soon as you walk in, you're greeted with a smile and a welcome. The computer rental and printing process is a breeze! There are instructions right at each station and if you get stuck, the staff is very helpful. You swipe your debit/credit card when you start and boom it's that easy, the World Wide Web is yours. I would caution people about printing personal protected information and letting it sit on the printer, anyone can pick it up. No one has a printer in this day and age and it's cool that these services exist. They also sell things like office /school supplies, snacks, and greeting cards. And you can buy packaging and ship packages here too! It's an all in one kind of place with a friendly face.