This is in regards Unfortunately, about the service I had experience here. I came in just to purchase 2 regular stamps for a $1.56. I had $10 but she (the clerk has the audacity to tell me she cant service me because she DOES NOT have change to break $10?. I address if that was the case why did you not place a sign and she was being very rude and a so called smart ass answers. I am thinking to myself supposed someone who does NOT use Credit or debit card has cash only how is she going to handle or give change. I find that very rude and unprofessional next to her comments like she would not sell oh well? Anyways I just wanted to address that. I did have a debit card but I really did not want to use it since I had cash. Another thing she said was the USPS is NOT a bank? That's fine but supposed what about customers who only have cash only that day? I guess not service. That is a pretty bad way the USPS conducts business especially that it is real currency or legal tender in USA for a government run organization to do such service to deliver parcels. I will be posting this on Google review and Yelp as well but I really would like other Patrons to see what unprepared and unprofessional service USPS has on that particular clerk. It was a women but I did not see her name tag nor did I get her name. Please be careful for older patrons who DO not comply with modern times and use credit or debit card NOT to come here. Next to rude, sarcastic service from a USPS clerk here. Should NOT deserve any Star despite it is 1 star rating on service. read more

Government funded public buildings always look horrible. I gotta thank these people working here for being fast with the line. I would literally die of boredom working in this dismal grey place. Thanks ladies. read more

US Post Office - Post Offices Near Me - Chicago, Illinois

Severely Understaffed! Went in person to schedule for a passport and I didn't even get to the counter and was immediately met with "We're not doing passports today". OK...when can I schedule? I rescheduled for another day and now, LAST MINUTE I get a call saying my appointment is canceled! Unbelievable. Do not go here read more

great customer service by Ms Niecy! Thanks so much for taking care of us! We appreciate your help. stay blessed! read more

Was denied service and called a homophobic slur by the employee after asking for a manger

The mail delivery is very poor. The service at he front line super slow. I wonder how the employees get away with such poor performance. I had spoken with the supervisor so many time in regards of misplaced mail, damage mail or wet mail. The response is I will take care of it and nothing is done. In the front some of the employees engage huge conversations with the customers without regard of the long line. I usually go to the one in windfield better service and faster pace. I get very upset when I get my mail late or don't get it am all and my payment might be late or missed an invite because my invitation went someplace else. Ahhh. Come on post office get your act together and do your job. If you are not happy quit and do something else. Fustrated customer read more

US Post Office - Get your greeting cards here - Post Offices Near Me - Chicago, Illinois

I visited the Clearing Post Office 12 April to purchase a book of stamps. The first thing I notice at the Clearing Post Office is that they don't have a stamp machine, the second thing I noticed was the long lines, the third thing I noticed was only one clerk handling the long line. While waiting in line I noticed a post office mantra " Deliver the Brand" on the wall behind the clerks. After standing in line 18-20 minutes for a book of stamps I can say this without reservation, the " Brand" is seriously damaged. The Post Office needs to upgrade, first a stamp machine in every office, they need technology advances to wit a machine to process packages and large envelopes from customers to expatiate transactions and lastly employees to get the job done. I think that's a good mantra" Let's get the job done " read more

Omg ! Has to be the worst ever ! No consistent mail delivery. Sometimes 2-3 days without mail. Packages go missing on a regular basis. When u track u'r packages, u get delivery attempted- no access to delivery location. Come on it's a house! Postal service has gotten to an all t Is it possible to give zero stars ? Every week I have to call them trying to track where a package is... never delivered to my house on time. Is this the same phenomenon as the socks going into the dryer together and only one comes out ? read more

Why have 5 registers and only open 2 with the most slowest staff ever. This is my third time this week and waiting is 30+ mins . Every time ! Go else where ! read more

Post ofice garfield ridge 60638-I did change the address, around 6 months ago, i did fill up two forms for address change and the mail should be forwarded to the new address. Unfortunately about 20% of may mail is delivered to the new address, 80% of my mail goes to the old address and i have to pick it up from the old house i did talk to a-manager twice they promise they will corrected... but they never did ...so its over and over with same problem employees doesn't pay attention and they dont do their job. read more

Has to be the worst postal facility in the Chicago area. They've delivered my packages to the wrong house twice in the past year. The ones that do get to me always take forever. In other words, this is where "in transit" packages go to die. You don't get your mail regularly at all. They wait until they have a big pile of mail (3 or 4 days worth) before they stuff it in your mailbox all at once. The facility itself has the slowest service, apathetic employees, and the place is pretty dingy overall. Typical of a government run agency. The employees work at two speeds... "slow" and "stop". They need to clean house and get some younger, more energetic WORKING employees. read more

Wow I'm very disappointed I always come here and it's always the same these lady's sitting down doing nothing when there's a huge line I think this is bs you's should hire people that really want to work and then you ask them something and reply in a very rude manner fml Please do something with this lazy rude people.. read more

The staff have always been friendly here. Depending on what time of the day there can be a line to wait. But the wait is never too long!

They're always SUPER understaffed and unfortunately the wait time in line is always 30+ minutes. Definitely recommend going elsewhere for your postal needs. US Post office should hire additional staff members to assist. read more

One of the best post offices I have been so far. The ones by Cragin Park and Humboldt Park really sucks. read more

US Post Office - Post Offices Near Me - Chicago, Illinois

Regularly get the wrong mail, it will have the right numbers but wrong street. How many times can you get it wrong ? Also when I visit the location to ship a package, the lines are always long and only 1 window open. They refuse to help out as other employees will just talk in the background instead of helping customers. read more

Going to the post office can be a hated task by many, but luckily this location is wonderful! The first time I stopped in I was pleasantly surprised, but didn't want to get my hopes up. Lol. I've been here a few times since then and I receive nothing but outstanding, friendly service every time. The lines are never exceptionally long and the employees are all kind and helpful. There is a deaf gentleman that works at the counter that is - by far - my favorite. :) From now on I am skipping the post office by my house and making this one (closer to work) my regular stop. read more

I've always had good experiences with this post office. The staff is friendly, and they move the line along very efficiently. The parking lot is nice and large, with plenty of room to park and two exits. The only gripe that I can even think of is that that their mailboxes aren't the drive-up variety where you can just roll your window down. First-world problems, huh? read more

US Post Office - The front desk. - Post Offices Near Me - Chicago, Illinois

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I love this Post Office! Not only because I live really close to this one, but because of how nice the people are. The lady that helped me renew my passport was such a sweetheart! She really did make my whole weekend with her positive and joyful attitude. read more

Arrived early regarding the passport services. Signed in to be help so far been waiting for 35 minutes. As I wait I could here several employees in the back joking around. And only 1 USPS employee at the front. Horrible Service. read more

This was my worst experience ever at any post office. I wasted my entire 30 min lunch in line just to buy stamps. The line never moved the entire time I was there. I never got the stamps and ended up having to leave to return to work. Why ins't there a vending machine for stamps or an express line for people who aren't there for passports/money orders? Ridiculously bad service! If this was a company not owned by the government they would probably been out of business a long time ago. I tried going again after lunch and doors were locked by 5:05. What a Joke. read more

Given the times we are living, its understandable for delays to happen. They've had my package since the 22nd of July according to UPS. I spoke to a manager there and she treated me like I was an idiot. She said have you watched the news? Yes I have been watching..... UPS said we dont have it they do and usps said the same. This location is bad. Aside from the wait times... they act like we re asking for a free lunch on them. I dread going. I called customer service as well... they put me on hold for over an hour and a half to only hang up on me. Horrible. read more

This post office is awful when we do get mail it's wrong not our mail. a lot of times we get no mail at all. when we get packages we have to go through the neighborhood and hunt it down because it's constantly delivered to the wrong house. Poor poor poor terrible service. It's no wonder why they may go out of business. Good luck.usps read more

60638 mail delivery is very bad. lucky to get mail delivered 3 times a week. Often mail lost and never delivered. Why is service so bad?

Two days ago I mailed a box to Maryland, which I purchased at the Post Office. Things went well, $15. All done. Today, I go back in to mail exact same box, even lighter in weight this time, to New York and postage is $32. New York and Maryland, both on East Coast not drastically far apart unless its the USPS delivering a box. Oh, mind you, this is after half hour in line. 10 people ahead of me, one person behind the counter. What a joke of a place......and they wonder why no one uses them anymore. read more

Terrible service, it takes too long for anything to get done. I had to wait two hours to get my passport renewed, if i knew that it took that long I would've gone somewhere else. read more

How many packages lost, then recovered because they are dropping them off at the wrong address. Thank god for good neighbors who bring me back my mail and packages. I don't know whose at fault here. The sorting department or the mail delivery person. Constant problem on 5800 S Mason. I'm constantly getting my neighbors mail. read more

Worst post office. Employees are standing around joking and gossiping with each other while there's a line of people waiting to get their packages shipped. I called 3 times to the 800 number because there is no way to directly contact the location. 12 days ago I left a redelivery notice in my mailbox to return my certified mail and it still has not been returned. 3 times I've called the 800 number for the main post office and they claim that they're sending emails to the manager to return my certified mail and I am sitting here waiting for a return call on my fourth attempt to have my certified mail delivered. The 800-number number he has over an hour wait for a return phone call. Everytime I call they say they're sending a message to the post office to have my certified mail delivered and yet it hasn't been re-delivered. I keep telling them don't send an email to call them directly and they say that's not their protocol. Apparently it's not their protocol to return my certified mail. I don't even know who the mail is from because they're too lazy to write the person who's sending the mail. I guess I should be lucky that they even write a certified mail delivery number period laziest bunch of people I have ever dealt with. When my certified mail was originally delivered I was home because I had surgery and was unable to drive for 3 weeks. The carrier didn't even ring my bell to let me know that I had certified mail. They're as bad as UPS and FedEx just wanting to slap a notice and walk away. LAZY! read more

This week I purchased a brand new mailbox and nailed it to the front of my house to mirror every other house on my block. As I was sitting on my porch excited to show off my new mailbox, our mail carrier Refused to deliver my mail. Her reasons for not delivering kept changing, and I didn't receive mail for days. It was honestly hell, until I spoke to some extremely helpful, polite, and accommodating people. Mr. Adams, the manager, said that the mail carrier should be delivering my mail, and when she didn't her supervisor, Ms. Julius personally delivered my mail. These two are obviously supervisors for a reason! They deserve a raise!!!!!! read more