I have nothing positive to say, my mail doesn't get picked up on time and things don't get delivered on time. when I spoke to the supervisor who runs the facility, I think his name was Oliver, his communication and customer service skills were poor. however he was very good at making excuses. read more

Our mailman is the worst. he was jamming the mail in the slot even though there is a door underneath it to put packages in. He has an attitude and when you come to get the mail as he is delivering it, he thinks he is being harassed because you wanted your mail before he puts it in. He says if you don't like his service to get a P.O. Box. He drives around in a beat up truck which is an embarrassment. We have had many occasions where he is very late with our mail if we get it at all. this guy is a joke. You complain about him and nothing gets done. The supervisor said because he is a contractor and not a postal employee. Yet they are trusting him to deliver our personal mail. I have never experienced such lousy service in my life. He has had many complaints against him but they don't care. My neighbors have complained as well. read more

I am an Etsy shipper and drop things off there quite frequently. Of the 1700 + orders I dropped off there in 2022, zero got lost or damaged. Last year was the same....perfect record. I love how you can easily dump all your prepaid packages in the window and not have to wait in lines. read more

I have no problem with the Post office itself. But the delivery person....YES! She used to be nice, but has turned into a real disappointment. She refuses to come down our driveway to deliver packages because it is a dirt driveway and gets a few small holes/puddles. So she leaves ignorant notes in our box telling us she won't come until we repair the holes. Interesting that the UPS truck and Amazon have no problem with coming to our home. But in their defense, they don't attempt to fly down the drive at high speed like the mail lady! Are they actually allowed to do that? read more

THE ABSOLUTE WORSE POST OFFICE. I shipped 3 packages -- all same products, same padded envelope size, same weight, same postage. Two have arrived to the customer. The THIRD package has now been returned to me for the SECOND TIME. First time was for "insufficient postage." The second time was that I was not allowed to used stamps on a package over 1/2 inch thick. The other two packages were over 1/2 inch thick and had stamps. Not only that but they have marked through the stamps so that I cannot use them again. So, I have to go to the post office and spend more money to get this product to my customer. read more

The absolute worst service. This is the third time I've been here where the shipping computer didn't work so you can't pay to ship. A joke. The older man with glasses is the epitome of unhelpfulness and has zero customer skills. Go elsewhere. read more

yes ive had a package missing since jan, talked to someone three times, each time being a male said they were investigating it, i called again fri april 16th and a female answered i guess the HEAD postmaster and more or less told me it was investigated but seeing how it was delivered to my mailbox supposably its not there problem now i have to get ahold of the merchant mind you 3 months later they tell me this, now sat april 17th there is a package in my maolbox i open it it doesnt look like anything i ordered so i look at the package and amazing enough its not mine so now tell me i guess its this poor ladies problem because it was delivered to a mailbox read more

Every day my carrier mixes my mail with my neighbors mail. On Saturday I had 3 letters in my mailbox to be sent out, With my flag up. She not only didn't take my letters, but she put new mail ON TOP of the 3 letters and drove off. She left the flag up. I have 3 inch numbers on my mailbox as well as my neighbors mailbox so that she can tell them apart and she still doesn't bother to separate them. She shoved them all in his mailbox so every day I have to go through his box looking for my mail. I have called the post office, my neighbors have called and went to the post office and nothing has changed. She is by far the worst mail carrier I have ever seen in my life AND MY FATHER WAS A POST MASTER FOR 25 years So I have seen my share of bad ones. Apparently, you only need a 3rd grade education to pass a civil service test anymore because clearly you don't need to know your numbers or how to read. read more

I cannot commend this post office enough -- particularly JACKIE -- who helped me stop the unbelievable, nearly unstoppable transport of my package from Europe. That package went (over the course of a month) from New Jersey to Pittsburgh to Philadelphia to Douglasville to Pittsburgh, to Philadelphia (landing in some these locations three to four times each! Even the national Post Office customer service couldn't stop it. It was an endless spiral that the post office in my town of Indiana, PA, said to forget about -- because that package would be shipped back to Europe to it's original departure location. As I was tracking the package online -- and unable to stop it -- I finally called the Douglasville post office and Jackie there told me she'd try to catch it on its next trip through Douglasville. Took two tries, but she did it!! I got my package -- finally -- last week! read more