This post office is difficult to get to answer the phone. I have government documents coming in…read moreregularly and have found them delivered to other boxes despite the boxes being clearly marked.

This post office has been the source of repeated frustration and delays for our business. After…read moremultiple service requests, several phone calls with no answer, and three in-person visits, we are still missing important mail. Staff gave conflicting information and even acknowledged poor service among their own colleagues. One staff member, Ericka, was consistently rude and dismissive--raising her voice instead of offering help. We rely on timely mail delivery to serve our customers, and this kind of service is completely unacceptable. Communication is nonexistent, professionalism is lacking, and accountability is nowhere to be found. We've never had issues like this with any other carrier. Deeply disappointed and hoping for serious improvements.

Every time I have gone to this post office (it's the one closest to where I work) the staff working…read more(usually Jen!) are so knowledgeable and helpful with my question for shipping. They provide guidance and are always efficient and friendly. It's a pleasant experience and I appreciate that.

The people there have NO personality and are extremely rude every time I come in. None of the mail…read moreis delivered correctly. No mail goes correctly. I never get any of my mail and everyone's mail comes to me. Sadly seems like this is a common issue.

If you're going to close for lunch for 1.5 hours then how about alerting the public? Maybe put it…read moreon the website or on the voicemail or on google or even Yelp? Just another example of why the post office is failing. Management for a private company would care about their customers but of course the USPS does not care. Hopefully, they can figure out lunch breaks with the public in mind instead of continuing to assume their customers will return despite their poor management. Such a simple correction

Only one person behind the counter at 1:30. I waited in line for 1/2 hr. Claims other person was on…read morelunch break. Seriously need both employees working at lunchtime as it's the busiest. Either eat before or after lunchtime. Will go to another post office. 13 people waiting in line

Arrived with out a line . Received quick friendly service . Left shortly with a receiptread more

The staff is so miserable and rude at this location. It makes everyone uncomfortable. Today I…read morewitnessed an employee literally berating an older man. It was horrible.

Never Again! Customer Service is horrible! I walked into this establishment not one person in line…read moreplace was empty. African American woman sitting behind the counter she says I'll be with you in a moment your suppose to wait in line. She says I'm used to people reading the signs. I said what line it's nobody in here. I didn't even come to the counter in front of her I still kept my distance and proceeded to wait. Another lady behind the counter asked if I was getting a passport I said no 1 stamp. She says oh I'll be right with you and walks to the back. Now I've never been in this post office in my life but first impressions are everything. Nobody could stop what they were doing to give me a stamp. The fact that she got smart saying she's used to people reading the signs was unnecessary. I approached her said good morning and this was the response I received. Please educate your employees on customer service and how to talk to people because all that was totally Unnecessary for 1 stamp. She took so long to wait on me I ended up leaving. Really ridiculous!! I came in happy and left pissed.. let me go back to my neighborhood where I'm welcomed!!

These guys have been sending my mail to the wrong address for a DECADE. Good luck talking to…read moreanyone. The few times I have managed to talk to a person have been absolutely useless. At this point I am going to stop ordering and buying things. Who needs Things anyway?

Your voice mailbox is full. Trying to contact the Postmaster for package pickup issues at our…read morebusiness location in West Chester PA (previously we were served by the Airport Rd post office). We were told Wayne office would take care of our package pickup daily. You guys have ignored us for the last 3 months. Even after we manually go online to schedule pickup, nobody shows up. We have a small business in West Chester PA and ship nationwide and have never such a massive issue with package pickup until recently, and none of the post offices around here is taking responsibility.

The Blue Bell Post Office is the worst place to send letters and packages. The employees are rude…read moreand slow. Elderly people stand in long lines for up to 45 minutes. But that's not a problem for the employees. When I pointed out that the African-American woman was working slowly, this large, fat person told me, and I quote, "Please leave and don't come back because you won't be welcome here." I replied, and I quote, "You don't own this post office." How can people working at the post office be so rude? Why is this person still working there if they should be fired for inappropriate behavior toward customers?

Asked the mailman to stop putting Ad newspapers in my mailbox every week as we don't use them and…read morejust throw them away/use to start fires in the fire pit. He explained to me that he NEEDED to drop off that paper. I explained that I used to be a mailman myself and no, you throw that into the UBBM basket for the customers that don't want it. He still refused to keep it. I called his office. They explained to me that they basically don't even have Control of these guys (more or less) and they're free to pretty much do what they please. I remember the days of being a mailman. Most of these guys are prioritizing polishing off 30 racks of Pabst blue ribbon everyday. They make sure to certainly get those cans finished, for sure. He recently made a comment about my wife prompting me to write this wonderful review. Don't even try to call over there. They won't answer. I wonder why but I think i already know why.