Went to print paper work from my phone I have never had a problem until today I asked the lady…read morebehind the counter for help I was told to follow the instructions I do this once a year there was a sweetheart of a lady who took the time to help me I'm 66 years old not technically with I phone but a big thank you to the lady for the help I don't know what happened to staples I will be finding some were else so disappointed

Had to return an Amazon product and used their - drop it off at Staples system. I had previously…read morebeen to Staples to do a UPS drop off and their area to do sobwas in the back. So as I walled in carrying my box I was headed to the back when a nice store associate asked if Iv was doing an Amazon return. He motioned for me to go to the front cashier area. So I was grateful for his help as Ib would have gone to the wrong area. So I waited in the checkout line and the cashier took my box. So here is why its a 3 star review. Without saying anything, no getting or what she was doing, sheb opened my box and took out my item. Scanning it and scanning other things then placing it into a larger box, which looked like other returns. She pushed my original box to me and I assumed I needed to take that. She went to the printer, grabbed the receipt and handed it to me. So not sure if she was tired of the mundane job or feeling tired or what, but her customer service style just seemed bad. Sure would have been nice to know what she was doing and how it effects me. 3 stars were for the first associate who was truly helpful.

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

When you place your artwork or photo or document in front of owner Sara, you can have complete…read moreconfidence that she has unmatched skills and a sixth sense to help you choose the elements that will make your item come alive. She will work with you until that moment when the combination of mat and frame flatters and honors the object that will be on your wall at home. But wait, there's more. In addition to the framing area is a shop full of beautiful, interesting, multifaceted jewelry styles featuring natural stones and silver and home decor accessories all with an emphasis on handmade objects, from small painted shells, and watercolor scenery of New London, and, frankly, too much to list. But it is highly unusual to leave Studio 33 empty-handed.Thank you, Sara, for being the backbone of Downtown New London's most enduring shopping experiences.

There's a wonderful selection of quality frames and excellent expert design services. Workmanship…read moreis tops! New London area residents can get the very best framing here for sure.

They did a great job on my rocking chair cover. It looks amazing, fast and reliable service. Would…read moredefinitely recommend using them.

An amazing velvet and mahogany camel backed couch has been in the family for several generations…read more We call it "old red." It was a mess. I chose a red high-performance velvet. It looks so perfect now. What a great job J & J Upholstery did. It was a complicated job with pleats and tucks and who knows what else. Highly recommend. Customer focused, wonderful to work with.

Even with a pre-paid shipping label, they charge you money to ship a package. I will never enter…read morethis store ever again. Surprised it remains open. Place is essentially useless. Very unorganized inside. Unprofessional atmosphere.

I used this place since it's now the only one around the New London area. I paid them to box and…read moreship an antique statue which arrived broken at its destination. I had to refund the customer, so I not only lost money, the statue was ruined. I requested the $100 insurance FedEx included in the shipping price, and was told it took a long time to get a refund from FedEx. It's been over a year, and Pak-It won't even return my calls. It's obvious FedEx won't pay because it was Pak-It's fault due to their lousy boxing. The staff, except for the owner and who I assume is his wife, keeps changing. If anyone opens nearby this place is going out of business.

I purchase a carpet for my hallway and stairs. Great service and support from when I chose the…read moreproduct, measurement service and installation. Appreciate the attention to detail and responsiveness of this local business!

Stopped in there Sat morning walked around for about 15 mins looking at carpet- not one person said…read morehello -can I help u - I never even saw anybody but heard them talking and laughing in the back somewhere-just rude

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

Hi, My 3 month old bike needed it's rear derailleur setup,…read morethe chain was constantly jumping all over the cassette. I brought it to another bike store by the shore where they took the bike overnight and couldn't have touched the derailleur because the problem didn't change. Yesterday I took the bike to Wayfarer bike in New London, I dropped it off about 11am and picked it up at 4pm. This morning I took the bike out, I wanted to do 20 miles, but they did such a good job I went for 30 miles, these guys know how to setup a derailleur. I'll be back to see them again.