Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

When you place your artwork or photo or document in front of owner Sara, you can have complete…read moreconfidence that she has unmatched skills and a sixth sense to help you choose the elements that will make your item come alive. She will work with you until that moment when the combination of mat and frame flatters and honors the object that will be on your wall at home. But wait, there's more. In addition to the framing area is a shop full of beautiful, interesting, multifaceted jewelry styles featuring natural stones and silver and home decor accessories all with an emphasis on handmade objects, from small painted shells, and watercolor scenery of New London, and, frankly, too much to list. But it is highly unusual to leave Studio 33 empty-handed.Thank you, Sara, for being the backbone of Downtown New London's most enduring shopping experiences.

There's a wonderful selection of quality frames and excellent expert design services. Workmanship…read moreis tops! New London area residents can get the very best framing here for sure.

They did a great job on my rocking chair cover. It looks amazing, fast and reliable service. Would…read moredefinitely recommend using them.

An amazing velvet and mahogany camel backed couch has been in the family for several generations…read more We call it "old red." It was a mess. I chose a red high-performance velvet. It looks so perfect now. What a great job J & J Upholstery did. It was a complicated job with pleats and tucks and who knows what else. Highly recommend. Customer focused, wonderful to work with.

Even with a pre-paid shipping label, they charge you money to ship a package. I will never enter…read morethis store ever again. Surprised it remains open. Place is essentially useless. Very unorganized inside. Unprofessional atmosphere.

I used this place since it's now the only one around the New London area. I paid them to box and…read moreship an antique statue which arrived broken at its destination. I had to refund the customer, so I not only lost money, the statue was ruined. I requested the $100 insurance FedEx included in the shipping price, and was told it took a long time to get a refund from FedEx. It's been over a year, and Pak-It won't even return my calls. It's obvious FedEx won't pay because it was Pak-It's fault due to their lousy boxing. The staff, except for the owner and who I assume is his wife, keeps changing. If anyone opens nearby this place is going out of business.

I purchase a carpet for my hallway and stairs. Great service and support from when I chose the…read moreproduct, measurement service and installation. Appreciate the attention to detail and responsiveness of this local business!

Stopped in there Sat morning walked around for about 15 mins looking at carpet- not one person said…read morehello -can I help u - I never even saw anybody but heard them talking and laughing in the back somewhere-just rude

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.