Terrible and unreliable service. Save yourself the time and go to literally ANY other US post office, just not this specific location. They have lost multiple packages that I have shipped on different occasions, and it has only been at this location that they have lost my items. I watched them scan my package, got my receipt printed, and they still lost my packages after I left. No other post office I've gone to has lost packages I've mailed except for this one location. read more

Feb 2021 The US Post Office on Boeing just like all the others post offices in the United States is a busy establishment. Yes, often the lines are long and slow. Yes, they could have more staff working. Yes, their machines could work better. Yes to all. At the end of the day what makes this specific location better than any other in the area is its location. Pretty much the heart of El Paso near the Airport, parallel to Montana Avenue. Additionally, this location has a huge parking lot and easy access to drop already stamped mail drive thru from your car. read more

US Post Office - Outside - Post Offices Near Me - El Paso, Texas

Drive over here for nothing. Their self service machine was down. I will never come here again read more

US Post Office - Post Offices Near Me - El Paso, Texas

This one's pretty straightforward, far as post offices go. But one thing that sets this one apart from the George Dieter location is that the self serve machine almost always works. Usually. I'm gonna be honest: I rarely come here unless I need to drop off a package right-quick. And since the only other time I ever dealt with a live human being was when I picked up my second passport back in 2019, I couldn't comment much on customer service, other than to say it was....decent enough. Nothing to write home to mother about. But....decently okay. I think the thing I will always appreciate most about the "big" USPS in El Paso is the efficient self service and vast amounts of facilities which contribute to such a pragmatic system. Say what you will about the US postal service. But this place gets the job done, for the most part. What would I change? Probably add a second self serve machine so the lines aren't as long if folks are just trying to print stamps and whatnot. US Post Office on Boeing gets 4 packages in the drop box out of 5. read more

They have provided friendly & quick service every time I've been there. Very knowledgeable and efficient.

Gentlemen with glasses denied my package although I took the time to create a shipping label and there was nobody there not busy at all he couldn't help me at all. Denied my package due to "corrosive stains" which is weird because the other USPS store said it was fine but they just told me I had to print out the label and I decided to come here since it was on my way home to ft bliss. Literally a few minutes ago I had my package on the ground which caused the stains but according to the gentlemen up front it was "corrosive" pretty ridiculous Update (NEXT DAY) Just dropped off my package at another location the staff inspected the box and no problems at all, they took my package I don't understand I approach everyone with respect. This location probably has racist people behind the counter because why wouldn't he take my package unbelievable read more

US Post Office - "Corrosive" according to employee - Post Offices Near Me - El Paso, Texas

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I love this location because of the drive through drop off boxes. It does have set hours that are open later than most but it should be known that they do have boxes out side so if you're ready to go, come by. The inside is also open 24 hours so you could technically get things done with the kiosk. They have mailboxes so that is why the other part stays open after regular business hours. read more

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The reason for the 1 star is because the usps carrier either losses or steals the packages and once you file the claim for the lost package they will decline it. read more

I live on Burges Dr, we USED TO have a very good letter carrier, until YOU GUYS rotated him somewhere else. Now the one we have doesn't even bother to pick up mail you have going out. My insurance pmt. was almost late because three days straight he walked right on by and didn't even look up at the house to see that the flag on the box was up. I was watching out the window and he didn't even look! He has ear buds on and is talking on the phone. My grandfather was a letter carrier years ago, when the whole route was walked with a big leather bag. Now these guys have their little cars, and still can't pick up mail, really? All of us can't get out and look for a mailbox, I believe that it is his duty to pick things up! Also several months ago I placed a change of address, and the mail still comes to Burges Dr. No wonder the post office is losing business! read more

Clerks will become rude to customers due to their lack of patience from performing the duties their job requires them to do. This location (Boeing) house incompetent employees who are young, lazy, and terrible system abusers to just name a few (bad apples). Not to mention I worked with more than a few pathetic Veterans in this plant location! read more

My friend had a terrible experience here. When she went in, she wanted to ask some questions about making a passport. But the guy told her to wait and he started eating chocolates. When he was finally done eating, he gave her a handout but she still wanted to ask some questions... Then he said "people these days can't even read." out loud in front of everyone... Well that's your job and you're getting paid for helping customers.. read more

EXTREMELY Rude. Avoid sending your mail from here. I'd rather go to another mailing service and pay triple the amount and it take longer to ship, than come to this place. Everyone has a stick up their butt. It's called CUSTOMER SERVICE! Learn it. read more

They either lose or damage your package, and have a no care attitude about helping you.

I had to send a package overnight and wasn't sure exactly what I was doing. They were very helpful. The parking lot is huge and its easy to find the location. read more

US Post Office - Post Offices Near Me - El Paso, Texas

I went in because the passport office told me to go there at 130 There were no customers and the post office rep rejected me and said he couldn't help me. I forgot to get his name. He has peppered hair with a rotten personality and no customer service skills. read more

Probably the worst service USA. Never answer phone or hang up on you.Some carriers lazy. especially during summer time

Can't say much about any government funded facility other than don't expect much from it. Anything government related is not where you should expect great things, that's especially true with customer service. I have never had any issues with this location but it's not exactly a welcoming environment either. Great to go in and out and nothing else. read more

I come to this post office quite often and most the staff is quite friendly. There are a couple of the employees who should have better customer service skills since working with people all day long is what they do. Especially the man who does the passports... he just seems so bothered when asked questions. I do not understand how his supervisors have not called this to his attention. During this busy time I know people test your patience but geez he's on an another spectrum! After reading other reviews I'm not the only one to think so either! read more

Worst post office I have ever been to. When you put me to the side and tell me that you will help me in a minute but then have me wait for 65 minutes you will get an attitude every time. This place is a disgrace and a reminder that USPS is rightfully dying a slow death. Damn shame I can't give less than a 1 star review read more

Had issues with the passport guy also, he seemed like he did not really want to help me at all... His breath also smells like a fart. I will go to another post office to get my passport done.... read more

Terrible service! I showed up at 6:28 and got in line to get my packages. The lady told me it was too late because they closed at 6:30. I've had other issues before with the employees there. I'll be closing my PO box there soon and moving to a new post office. read more

The Best post office in allllllll of E.P! My care packages to Afghanistan would get there in a week!! I never have 2 wait very long. The customer service attendants are Always pleasant and seem to work efficiently enough for the line to keep moving. I'm actually supposed to go to the George dieter location but I do not mind driving out to this one. Love them - love them - love them!!! Not sure what everybody is grumbling abt - read more

I live in 79912 at 252 Shadow Mtn. For some reason the mail delivery person is casting my mail on the carpet outside my door in my condominium. There is clearly a black mail slot on the door, but the careless delivery person throws the mail on the carpet instead of slipping it into the mail slot. Why? Today I posted a note on my front door. But I shouldn't have to do this. It's so obvious that the delivery person is lazy. I had planned to give my delivery person a Christmas gift; I now am reconsidering. read more

My package was marked undeliverable due to wrong address, but when we checked the address it was right so I went down to the post office on Boeing after calling to check on the package. The guy at the front desk Sergio did not want to help me at all. He told me it wasn't his problem and the package wasn't here anyways. He then said "you can wait for the manager if he even comes". He never came, but another employee did come and assist me the whole way through after that. Thank you Veronica! read more