If you walk in and see only 3 people in line, which is highly unlikely, consider yourself very lucky. I go there only if I really have to because whenever I went in, there is one person, or maybe 2 people to help you. I wait for 20 - 25 minutes. The vast majority of the time that I have Post Office business, i take the 113 bus up to Baisley Blvd and go to the one in the Rochdale Mall parking lot, usually in-out in 5-7 min, then I go to the back and go to Key Food.​ read more

Shipping a package for the first time here, was honestly terrible. The lady did not help whatsoever and they dont even take tap to pay which was a real inconvenience! read more

Disgusting the way they talk to mail carries ,calling them young N it's horrible some of these so called supervisors need to be watched

A bunch of thieves. I dropped off 5 packages in the drop off bin because the line was too long to have them scan in. Four days later I noticed only 2 packages were shipped and delivered. My other 3 packages shows nothing. Since I didn't have them scan it shows awaiting. This is unacceptable. This is the 2nd time my packages disappeared after being dropped off. read more

You idiots that deliver mail to 331 beach 31st (seaview tower) is not putting the mail in the correct mail boxes. If they doing this to my building they doing it everywhere smh Ppl expecting important mail and not receiving it. They don't give a fuck, If you don't like your job then find another. Men (excuse me) these little boys are stupid. Woman take there time and the boys rush and want to hurry up and get rid of the mail. Do they understand ppl steal read more

Poor customer service we always receive mail from multiple addresses but not ours!!once a package sent by my son with the correct home address was sent to Arverne post office ?? read more

I hit 1 star but I really wanted to give it a zero. On August 24, 2021, I'm waiting for a delivery and I get notifications that it was delivered. I check immediately, NOTHING! I go to all apts as mine and no one has my package. I check with several neighbors that has the RING device and the delivery man never came to my side. I check my brother's device and the delivery guy is looking around very confused. Come to find out, a lot of customers didn't get their deliveries that day and a couple of HONEST neighbots took packages to correct doors. I'm one of those that NEVER got their order that day which amounted to over 300 dollars. This is ridiculous. Can someone please, please look into this Thank you read more

Thought I could mail something quickly on my lunch. I waited for 23 minutes and they got through three people. Unacceptable.

This post office is the worst. I have been dealing with delivery issues for over a year. I have a huge sign on my front door telling them where the mail box is but they still dump it on my front steps. I have to go and collect my mail from the garden, steps, neighbors lawn. The blind could see the sign I got the biggest one available yet they still do it. I complain and nothing is done. Today it was my stuff from the IRS that I had to collect from all over the yard. I am so tired of these lazy people. They need to get fired and start with someone who wants a job and is willing to work for their pay. I have been here 18 years and this is the worst that it has been. It is unreal. Maybe they should go private because they are really now worth what they are being paid as a Federal agency. Furthermore, they say that they deliver packages which they do not (Amazon) and then they lie when Amazon follows up with them. I offer to send in my video clips because they don't even come to my house let alone the yard to drop off the packages yet in the system they say delivered. What is up with that? They lie. Steal. Can't read. Are lazy. My dog would be more reliable with delivering mail. At least she knows how to follow instructions! Clean house! Get rid of the supervisors too because their employees are a reflection of their leadership. read more

Horrible!!!! If I can give zero stars or negative I would ! They are very unreliable!!! Liars . If you have a business they will mess up your business. I will pay the extra money to go elsewhere because this location sucks!!!!!!!!!'nnn read more

If anyone reads this review PLEASE go to this website www.prc.gov and fill out a complaint form. In less than 2 weeks i have had 2 packages that said "DELIVERED, FRONT DOOR/PORCH and have not received neither. If I would have read yelp or yahoo reviews, never in a million years would have ordered anything online and be shipped via USPS. I WILL RATHER PAY THE EXTRA MONEY AND USE UPS, FEDEX OR DHL. Will update when or if I get help from PRC. read more

I have known of this office since the late 70's as a child, now what this Post Office is and what its level of customer service has morphed into today is horrible. There are probably 1 or 2 people there that are proficient and give excellent service. I addressed a problem of not receiving my mail on time when tracking shows items sitting in that location for days and I get a "shrug' and "it's like that sometimes". Some etiquette classes would be an investment to consider but I doubt that would ever happen. No wonder the U.S. Post office is losing $$$ and almost in the toilet. read more

US Post Office - Post Offices Near Me - Far Rockaway, New York

Time Line Of Visit Spent 20 minutes standing on line. Got to window, told have to see supervisor. waited 10 more minutes. clerk stated Joel supervisor said he is busy. Told I can leave my phone number or wait. Decided to wait. Did not get mail delivery on sat. Have images of mail that should have been delivered.. 10 minutes later, still waiting for him!! is this service really where my taxes go? live in Town of Inwood, Ny In Nassau County. Should not have to come to this location. still waiting . Others here now also!! I know this is an antiquated system that has never seen reform!! By the way, they never answer the phone here either!! Paying for parking too! 10 min later, still waiting!! 10 mins later, have to go feed the parking meter! 10 minutes still waiting. Even more people waiting with me now!! Told by another customer to call lieutenant of postal service!! (311) finally, supervisor "Ken" informs us that they were short of staff last week. Nothing they can do!!!!! sad situation!! read more

Constantly do not leave notes in mailbox, but marked as left in tracking info. Leave the packages at the door without addressee permission. Lost three mails in three months read more

This post office sucks I order some stuff online tracked it and when they delivered my mail I didn't get my package. According to the tracking my package was delivered at 6:38pm how when the post office closes at 5:00pm something ain't right. I called they can't find my stuff. Somebody better find it cuz if they stealing best believe I'm bring them up on charges. This is hard times as is I ain't got money to waste. Gimme my shit!!!! . Mad I can't leave a review without a rating they don't deserve one star not even half. read more

I tracked my packages states to be delivered today by end of business day, waited and waited checked again at 6 pm it now says delivery attempt not a secure location left noticed at 535pm. Ok first of the address is a business we are open till 6:30 pm M-F I was at office along with 3 coworkers, no one came no noticed left! I just should have paid $10 extra to have UPS deliver my package! P.S one reason I have packages sent to my work address is because packages where not being delivered or where stolen, and no notification were left! I will Only be doing business with UPS read more

Horrible service. Unprofessional. Slow. The whole team need to be transferred. Just because it is Far Rockaway gives no reason to this level of unprofessionalism and lack of luster. From the customer service to the teller to the post carriers. When do you attempt to deliver a package but don't leave a card to let the person know they have a package waiting for them? Unreal. Disrespectful, and ungratifying to the community you serve read more

I had the worst experience in this post office, I AM not from here,I LIVE IN BOSTON but I really need to get 3 money orders and also needed to get other things done , the girl with the braids is so ghettooooooooooooo. I normally get names but the experience was so horrifying I did not get her name. As I approached the window to ask a simple question she was annoyed with the question so I should have known it was going to be a bad experience. She is loud and she embarrassed me. loud and was screaming at me like I WAS HER KID, she DON'T KNOW WHAT SHE IS DOING AND NEED TO BE FIRED!!!!!!!! I allowed this girl behavior to ruin my day!!! I tried to call supervisors to report the experience but the phone just ring...................................... PLEASE GO SOMEPLACE ELSE IF YOU REALLY NEED POST OFFICE SERVICES, or get assistance from someone who is helpful to the public. read more

The ONLY reason I gave this place 3 stars is because the young lady that usually delivers the mail, is efficient, courteous and on time!!!.. The past few day(She must have been off) they sent a young man and nothing has been correct since... Our mail comes way after 8pm, IF it comes at all.. We haven't had delivery in two days, and it's becoming quite serious.. I would consider going to the office, in person, but I'm certain I will just get an answer that will piss me off, and I just don't have the desire to be angered.. read more

They deliver packages to the wrong addresses. Many of my orders were delivered to someone who lives 2 blocks away. She was kind enough to bring them over. But usps had lied to amazon and said the packages hadn't been delivered yet. Also: Most of the things you order that are fragile will arrive cracked or broken and banged up everything that has been delivered via usps since we moved here has been cracked broken opened! Etc. In additionto your mail being opened. They are government ran so your chances of customer service being helpful when you call to complain is pretty much 0%. I love amazon but they often use usps probably due to the low shipping costs and since amazons customer service is so excellent they refund you for things lost via usps. But i wonder why the continue to deal with them im sure all the money they are losing on refunding peoples lost items is at least as much as the shipping charges read more

There should be a law against inputting false information into the USPS delivery & tracking system. I got an email stating that a delivery was attempted but there was no secure location to leave package. Notice left. I was home at the time and no attempt was made & no notice was left. I requested thru the Postal website to have the package held for pickup. Went to post office & package was not there & was told by unidentified employee to go home, it will probably be delivered. Requested to speak to supervisor. He contacted carrier & had package returned to post office. This is by far the worst Post Office I have ever dealt with. Just told Amazon not to use USPS for future shipments. Complaints to USPS are never acted upon. No problems with UPS or FedEx. read more

The lines is always crazy big, it's always dark in there. Most of the staff half sleeping, but some of them are more helpful. Out of 3 windows only 1 open very often. read more

Horrible post office 1 letter carrier has a Nasty attitude. I made a formal complaint and I called the post office spoke to a Ms Crawford which was a waste of time. Then a lady by the name of Valerie called me back and she was even worst. Place needs to be trained on customer service. read more

This is by far the most unprofessional post office I have ever been to. Your packages always go missing and they keep the phone off the hook so you can't contact them. read more

This local post office is getting worst and more disappointing. Not only are they slow but they are also not that efficient and they lack customer service skills. I am not sure if they don't have the knowledge about the operations of USPS, but they sure act as if they have no idea about anything thing and refuses to provide you with necessary information when ask as if you are bothering them. Not to mention the attitude as if they are not happy to be at work. They don't know how to deal with the public. I wanted to tell one of them that she should have took the day off. Because of the attitude that she possessed. Maybe she was having a bad day. But it's not my fault. Leave that attitude at home. And they lost my package because they refused to put a building number in the system to the delivery address telling me that the building number was not necessary. And this package is worth $600. Unfortunately this was not that important to the person who assisted me. Even though I emphasized that I have very important things in my package. They don't take their job seriously and are very careless. So now I have to wait for weeks or even months until they do an investigation to find out where my package went before I can even get a reimbursement. I am so disgusted with these people at this post office.I have just had enough of this place. They need to either shut down this location or retrain them or just hire new people who really wants to work and know how to be professional and not have their phone sitting on the desk in front of them as if they are waiting for a phone call. That's what your break is for. read more

We have been having numerous issues with our mail delivery and pickup at our apartment complex. We have contacted the local post master general, the 1-800-ASK-USPS and USPS consumer affairs with little real improvement. We have now been labeled "the people who complain". Here are some examples of how our mail has been mishandled: - Misdirected mail (usually to the wrong numbered address) - Mail never delivered (family/friends have mailed us wedding invitations and holiday cards that we never get ect, ect.) - Lost (then found weeks later) parcels - Unsecured (unlocked) apartment mail box - The outgoing mail box is FULL of mail (tax forms, juror forms, medication envelopes, Veterans Administration forms, numerous other items)!!! There is something seriously wrong with Post Office! read more

They do not even deserve 1 star. there was an issue receiving three of my packages. The lady at the window was on her phone, i greeted her and she just gave a blank stare i figured maybe she didnt hear me, greeting her again and her response "may i help you" long story short i left without any of my packages and she and her coworker was of no help to me. read more

This post office should get zero stars! 2 weeks ago a package was marked as delivered (at 6:30) PM only problem it was not delivered to my home, I call over and over again-no one answered the phone so I go in person to see what the hell has happened, I walk in the line is to the back of the building! That's a really long line. I go back the next day- nothing supervisor claims package may have been delivered to wrong location, a mistake. How does a postal worker deliver a big box to the wrong address??? That's what they do every FN day! Today same thing but I asked worker to double check-yea package was there, I don't buy it!-MAIL THEFT read more

I am SO FRUSTRATED! Every package mailed to our home has been left on the sidewalk in front of our home and has been stolen. Instead of leaving notices in our mailbox so that the packages can be securely picked up, the literally leave it on the sidewalk in front of the door in plain sight. I happen to be home early today and caught the postwoman who LEFT THE PACKAGE ON THE SIDEWALK AGAIN TODAY! I asked her why and she immediately began to make excuses: "I'm not the regular person..." "I knew you were home..." (WHAT??? You're not the regular person!!!) "some ppl don't like picking it up from post office.. etc." I said its better than the packages getting stolen! I just couldn't believe the lies and foolishness. She is not the only post officer that does this. They wear no name tags and provide incorrect names so its difficult to adequately follow-up with these ongoing situations. I have many costly packages mailed to Brooklyn to ensure that I receive them. How can this change? read more

I am disgust with the bad service the post office on Far Rockaway is giving to its customers. It is like the workers are just there for the pay check, nothing more; especially, the ones that are delivering packages. They are liars. They are always putting attempts when they don't even try to do their jobs. I was home all day, waiting for my package to come, to get an attempt pop up on my e-mail. And when I call to talk to the supervisor, she hung up on me. I even had to go to the office personally, the workers behind the counter were very rude. One of them even threatened me by saying she would "Pop me" she knows how to "Pop off". I guess they are protected by the government, therefore; they don't have to give good service. That is why I hardly order anything off the internet, because I don't want to deal with the postal workers at Far Rockaway post office. To not have to deal with those rude people, I had to give my phone number to one of the worker, because I had to place a complain in the past, so every time, he would call me to come down and get my package. Today I had my blood pressure go up because of having to deal with such horrible service. Who can help the customers of Far Rockaway? Is there a way those postal workers can be investigate for not doing their jobs? I am fed up with those USPS workers! I am disgusting. I wish I didn't have to give any star to that piece of garbage place. The postal office on Far Rockaway is ghetto and the workers are ratchets. They need etiquette classes to know how to treat their customers professionally. I wish some action can be taken against the post office. read more

This Post Office is horrible, NEVER get a package ALWAYS a slip. there is NO way for me to know when they are downstairs. Not sure why do I have to pay for deliver if your not coming to My door as Ups ALWAYS do. I called and ask can they call and let me know they're on their way I was told they don't carry cell phones, what a lie who doesn't carry a phone while they're out on the street especially if your working. I asked can they call before they leave and give Me a estimate time they said no. So why leave a slip if I NEVER know your here and You NEVER attempt to deliver. and if I put in for a redelivery it will be the same I will NEVER know what time to come down. And they deliver between 10- 3 so NO I cant figure out what time to be around without them even calling . read more

At first I was shocked because I did not understand why I was being treated like dirt. After reading these reviews I now see that they treat everyone like dirt. Its obvious that the woman did not want to get off of her seat or do any kind of work. Her attitude was extremely rude. Whatever you do never get a P.O. Box at this place. I am not surprised at all that the postal employees are stealing packages there as you can see in some of the other reviews. I wish I had a Federal Government job with Medical Dental and Retirement so that I could sit around all day doing nothing while talking to people like they are scum. What an easy life. read more

I gave this Post Office 1 star although I would have prefer not to give it any stars! Yes, it is that bad!! I 100% agree with Uriel R. and HS. I have been dealing with the service out of this Post Office since 2006. It was, and it is now back to being the worse in service I have dealt with in my 60 years. In 60 years I have lived in quite a few postal zones, and have had great to horrible service for which The Mott Avenue, Far Rockaway, NY 11691 office takes the price in HORRIBLE service. There was a short stent of a year or two where we had an OUTSTANDING carrier, but she is no longer our carrier. Really trying hard to give the new carrier a chance. But when said person refuses to delivery a 1 or 2 lb. package to the door for signature for what ever reason I find that totally unacceptable. I am physically challenged, and getting to the post office myself is not only difficult but impossible. read more

This post office sucks! I missed a package delivery on January 11, 2016. I went online and scheduled a re-delivery for January 16, 2016, which was a Saturday and I knew I'd be home. No package delivery. I went online and scheduled another re-delivery for January 23, 2016, which was another Saturday, no package delivery. Today is January 27, 2016 and I still don't have my package. I live in an apartment building. Depending on who the carrier is on a particular day, I sometimes have packages waiting in front of my door when I get home or my intercom will ring asking me to come downstairs to get the package, neither has been done. As I'm writing this review, I've scheduled another redelivery for this coming Saturday and I am on hold with USPS where the automated agent told me my wait time will be between 45-50 minutes. REALLY!?! read more