Went in to send a friend a gift shipped to California, on May 5/2025. I also insured this package…read more I was told that it would expect to arrive on Friday May 9 it did not. I waited a couple more days and called the store I got a women who said she was one of the owners and was treated with disrespect. She told me that she was not responsible for the package. I was told that I should file a claim. shouldn't they file the claim. I did and fed ex denied the claim and said the claim needs to come from the store, so I went back to the store and again encountered the same lady who was yelling at me as soon as I told her who I was. I was never treated with such contempt so of course I yelled back DON't ship anything from them unless you want your package delivered. Now she is telling us that we were told not to send a gift card through Fed ex if they told us that in the first place we would not have sent it to sta

Very friendly. Great prices, good location.... Quick service. I love seeing the hot dog Lady here.read more

Found out that things have changed drastically for the worse, as far as shipping UPS. Took my…read morepackages to the upstate UPS terminal that I once used, was informed they no longer take shipments directly from customers. I was directed to a "UPS store", who nailed me for $325, so Package Express was not gouging me, as I originally assumed.

Horrible place. It is a general shipping center NOT a FedEx store, which is confusing because they…read moreuse a FedEx website to represent them, also online the hours are wrong. They open a lot later and close a lot earlier than shows online. I rushed there before 6pm only to find they closed at 5:30 according to a wrinkled paper on the window. They also open really late at 10:30 the next day.

No one at this location wants to do their job. I tried dropping off a box an RMA return for empty…read moreSodaStream canisters from my job. The person at the counter goes to his manager and then says they can't take empty CO2 canisters even though it's FedEx Ground. They give me an 800 number to call and arrange a pickup. I call the 800 number and they say that they can't arrange a pickup for this and that this place should have taken the canisters. Spend the extra money and use UPS.

To me, this is the creme de la creme of shipping centers! I went in yesterday around 6pm to ship…read moreout a return item and the friendly gentleman behind the counter helped me every step of the way. I had to print out my shipping label and Fedex makes it very easy and affordable to do on-demand printing. You email your document to printandgo@fedex.com and after you receive a retrieval code back, simply follow the instructions on the printer kiosk. After printing the label, I began browsing their various boxes for purchase (as my original box was torn up a bit), but the employee let me know that he could easily tape it up and salvage it for me! Not only did he save me some coin, he also made the process super seamless and convenient. He turned what I thought was going to be a slightly stress errand into a 1-2-3 process. Thank you so much Oceanside Fedex!

I haven't had occasion to use them very often but they have been very reliable when I have…read more Rockville Centre store. Nice.

I have sent packages from here and gotten passport photos taken, and had a great experience every…read moretime. The staff here is knowledgeable and friendly. When we had our Passport photos taken here, they were patient and had fun with my 2 year old while trying to get him to make a neutral face for the photo. UPS isn't perfect, but this particular store is run very well by kind people.

Super customer service instead of just letting me leave due to a price issue Warren spent the extra…read moreminute to help find a solution and still make a sale and satisfy a customer I will keep coming here for all my FEDEX needs

This location is responsible for all of the "Undeliverable" items being stolen & then marked in the…read moresystem as lost in transit. It's an inside job because they are internally making it so you cannot track your package. Please fire the Manager or whoever is in charge of this ongoing scam.

My mom got a banner made for me for my engagement party from here. It was a great banner…read more My mom had nothing but nice things to say about this place and everyone who works here. We went in today as she now wants something printed on a shirt for an event she has coming up. Rich helped my mom today and he listened to what she wanted on her shirt. I'd definitely recommend this place for your printing needs.

Fast service, excellent quality. I'd highly recommend Graphic Lab. Rich was a pleasure to work with.read more

We had Pakmail package a heavy amplifier for us to prepare it for shipping at a cost of $48. We…read morequestioned the quality of the box and packaging material, which both seemed flimsy, but were assured that it "would be fine". When the recipient received the package, he [rightfully] complained about the damage to the expensive device which was clearly the result of very poor packaging. We ended up providing our purchaser with a $125 credit for the damage that occurred to the device we shipped. Manager (and subsequently owner) of the shop took absolutely zero responsibility, refusing the provide a credit for the packaging cost or credit to the purchaser. They insisted that we file a claim with the shipper, which we will not do, because it was clearly horribly packaged and is not related to the shipping of the item. Pakmail can't properly package items. Much worse, though, they can't recognize when they've messed up and make it right. Not worth working with.

The nicest people work here. I was in a bind and needed something printed and faxed quickly. It…read morecouldn't have been easier and they were so nice about it even though I'm only spending about twenty cents lol. I will definitely use them for my future shipping/ packing needs when the situation arises.

Overall, it was a nice experience. It was quick. It wasn't crowded. Check-out was quick. The only…read morenegative thing I would say is that the aisles are not labeled so I had to walk up and down each aisle till I found a copy paper which I thought was reasonably priced. I could've asked an employee for help but the copy Center was busy and cashiers were checking out customers besides that, it was overall a pretty good experience if you're in the area check them out because there are no lines as there's no crowd and they also have Amazon return and drop off!

Since the new reorganization of accepting returns the lines are ridiculous. There is one person…read moreworking and then there are customers who are inconsiderate and returning mountains of items at once while the line is outdoors. There needs to be some cut off as to the amount of items that can be returned at once or add more workers. Waiting for an hour or more to do a return for one item is crazy.

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.