While I have used The UPS Store in Faribault for many years, the franchise has have recently…read morechanged ownership, and not for the better. I had them package and ship a computer I was selling. The packaging was clearly inadequate with the 27" screen being protected mostly by a sheet of cardboard (!). Very little packing material was used around the computer (an all-in-one with the CPE in the monitor). Predictably, the package seems to have been dropped on its corner, shattering the screen. When I complained, I was told (a) they packaged it the way they were "told to" (b) dropping the package was the responsibility of UPS Corporate, not the franchise. So this meant (a) it was not their fault and (b) it was not their fault. Based on my previous experience with The UPS Store (under the earlier ownership) I made the mistake of not getting additional insurance. So now I am out several hundred dollars for a trashed computer and it seems that is somebody else's fault. I will not be using this service again.

Lost part of my package and will not cover any of the cost for it. They only offered me first…read moreclass, did not offer any type of insurance for the products so I did not know it wouldn't be covered. It was $180 worth of skincare products that I am now out the money for because of them. When I called and spoke to the manager her response was I could call the post offices in the cities and see if they opened my package and found the item.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

These dudes are the truth !…read more They helped me out getting my passport sent to New Orleans DAY OF ... AFTER ... I was already at the airport and was just able to make my flight without my ID. At first UPS indicated that my passport wouldn't be here until Monday. Coming back from lunch, passport was sitting on the steps of my AirBnB. Thank you so much guys!

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

Tim is an amazing young man, he helped me print my prepaid label, which ups store refused to do…read more And then he is a cheery guy and very helpful. I wish I could give this place 8 stars out of 5. Very highly rated. I hope the ups store crushes and burns.

I called to talk shipping and received nothing but a hard time. the employee gave me no information…read moreon what I wanted to know and everything I told him he questioned or dismissed. very upset with them.

I am so sick of having to chase down my deliveries!! The "Ship To" always includes my unit number…read morebut one of my neighbors get them. Then one day I found one of my neighbors unopened FedEx delivered packages on top of my trash can! Or I get packages that are partially open? What the hell? Then when they are delivered they are literally thrown at my door. I work at home, so I know this. I have had to return 3 items last month due to them being broken. When you call to complain it is a 800 number only so you are speaking to someone in India that does not give a shit and claims there record shows that the unit number was not on the package! I have pictures that show otherwise!!! I have heard this FedEx location is an independent company. Here's hoping you go under!!! Get your shit together and teach the people you hire how to handle packages!!

They claimed delivery was attempted. We were at home the entire time and can assure you that it was…read morenot. They also claim to have left a door tag (hahaha nope)

For about 25 years whenever I've needed to send something via FedEx and I wanted to make sure it…read morearrived on-time or early, I have come to this FedEx office. I suppose it might seem weird to award five stars to this kind of place. After all, this is not a FedEx Office with all those services and options and items for sale. But it is a staffed shipping counter located right on the MSP runway. When you're here, you are literally surrounded by the runways of the Minneapolis-St Paul International Airport, and you even have to drive through tunnels under runways to get here. For me that's part of the fun; a quirk of mine is how energized I am to be doing anything at the airport. But some might find it annoying to take that winding road around and under those runways to get to this FedEx facility. The people working there are really helpful and friendly, going beyond the call of duty to help me on some occasions. And again, you'll only come here to ship something out. But your package is potentially on a plane mere seconds after you drop it off at the counter.

Super helpful staff and very quick service. They are located right in the vicinity of the airport…read moreso easy to get to from the southern metro area. Nice to have this as an option so our packages don't get jacked.

I had to ship two guitars and some sort of a production studio board. The people at this shop were…read moreable to simply take what I had, box it and ship it at a reasonable price. I know this isn't bananas, but just as we used to use full service gas stations we still have full service shipping centers. And this be the best of them.

From the owner: Complete Mailing, Packing & Shipping Store. A Certified U.S.P.S. Retail Postal Center and Pack &…read moreShip Store. We offer US Mail, UPS, FedEx, DHL Worldwide, Special Courier, freight. Located in Think!

If you have something important to ship, don't use this post office! A handler there makes up her…read moreown rules about package dimensions. This post office is completely unreliable.