My mail lady Jennifer is AMAZING. She went above and beyond to make sure I got an important document. She came back to my house to personally deliver it. read more

I drop off packages at this post office multiple times a week. I'm always greeted with a smile and have never had any trouble with packages not being scanned in or arriving. read more

it is now day 4 and we still have not received our mail. i just called, and during normal business hours and y'all said your office is now closed. what is the deal? it has showed in my email of important mail that we need to have, but y'all are not delivering it to us. someone needs to get our mail out to us today. we live at 3057 old highway a festus, mo 63028. now get off y'alls lazy butts and get to work and get our mail to us and stop letting it stack up because y'all are afraid of the snow. have y'all really forgotten the "postal delivery motto"? read more

I have a script that keeps me alive come every month. The USPS app it'd a joke. I was told to call Justin who interrupted me and said I was interrupting him. He's a total useless USPS worker. Funny he said 12 days for a letter to come from Perryville. Ge knows nothing since it wasn't in my mailbox earlier and all of a sudden it's there. Avoid him at all cost. He's rude and could careless to help me if I didn't get this script and i will die. Was so rude wood not listen that I've never had it take more then 3 days. I hung up on its nasty comments. He should be fired. read more

Terrible. Just terrible. My wife and I have lived in Festus going on three years. We've had countless issues with this office and staff. Multiple times of having items not delivered or marked "undeliverable" for no reason at all. We've had checks for our bills come back as ripped in half. Also have been given attitude by every staff member that works there for one reason or another. You all should be grateful that you have a well paying job and be at least bearable. I'd love to just have all of our mail held by another nearby office and stop once a week there to pick it up instead of having to deal with the countless problems from this hellhole. read more

Festus post office employees suck. They lie, take their time getting my mail and/or packages and tell other customers what I have in my mail, as I'm picking up. They have been rude to me way too many times so I treat them the way they treat me. Unprofessional. Uncapable. Uneducated. We need a petition to get this post office in good hands. Not in shitty hands, that make customers feel like they are the problem. Do your job right and y'all wouldn't have this much backlash. read more

Had a package to be delivered yesterday from Festus PO, said my driveway was not accessible, that's a crock of bull as I had just gotten home 15 minutes before attempted delivery and I got into my driveway just fine! They didn't even try to deliver. read more

It is a joke and waste of time to call the USPS. Its almost impossible to get a real person to help you.

I have lived in festus for a year . The subdivision I live in has duplicated numbers in it on different street and their are only two streets. What is frustrating is the post office has a hard time getting my mail to me. read more

The Festus, Missouri post office is probably the worst office I have ever had to deal with. I run a business from my home, I have a mail tote at home to put packages in, I use package pick up and still can't get the 10 different mail carriers we have all the time to pick up my packages. I have absolutely no idea why we can't get a mail carrier out here permanently that can learn the houses and what goes on and how much stuff is picked up. We need a mail carrier that knows us on a semi-personal level so that communication is so much easier and that they understand what houses in this area are constantly sending or receiving. Several years ago we had that mail carrier she was one of the best mail carriers that I've ever seen but because of us and you're any decision she got booted off of our route so that someone with higher seniority could have it who showed up for about a week or two and was never seen again. Several years ago we had that mail carrier, she was one of the best mail carriers that I've ever seen but because of a seniority issue decision, she got booted off of our route so that someone with higher seniority could have it who showed up for about a week or two and was never seen again. Ever since then we have had approximately six mail carriers who I am not sure any of them is our actual permanent mail carrier. I've had issues with almost all of them with actually picking up my mail, delivering my mail, and not screwing it up so bad that all of us neighbors have everybody else's mail that we have to go deliver to them. I'm not exactly sure how hard it is to be a mail carrier or even work at a post office but I do know it is not rocket science. I'm pretty sure that my 10 or 15-year-old can you do it better than half of these adults. Also when going into the Festus, Missouri post office the ladies at the front desk who help you with all of your daily mail needs, are some of the rudest, most disrespectful women I have ever seen in a government run business. Again, I don't think any person working there, including the head postmaster, gives one crap about any of the people in its community that they serve. I would suggest if having to go to the post office, go to the one in Crystal city, Herculaneum, Ste. Genevieve, or Farmington before even entering the Festus one. It will save 10 years on your life to drive a little farther (if it is) for a better, nicer service. If I could give it zero stars I would, but I have to click on one. read more

Rude customer service. Lost money with shipping due to being misinformed when mailing items.