I have an Etsy store and I rely on the USPS to pick up and deliver my packages…read more This was never a problem until I moved to Columbia. In one year, I have had mail sent to my neighbors, and I have received theirs. Most recently, they did not pick up my outgoing mail for two days. Now two days later, the package I shipped has not been entered into the tracking system. Now I am going to have to issue a refund. No problem there, it's not the customers fault the USPS cannot perform. My problem is the lack of accountability. No one is responsible. Mail gets picked up, or it doesn't. Packages get entered or they don't. There is no consistency. What was once a prideful example of America doing it's best, has turned into a circus sideshow. You cannot and should not trust the USPS to do the right thing.

I am at the post office a lot and the only complaint I have is that they don't seem to have enough…read morehelp and the lines get long. But the clerks are invariably pleasant, knowledgeable, and efficient. I've seems them with difficult or confused patrons and they are so patient and explain things over and over until people understand. We are very lucky to have these people.

I purchased a PO Box because I was moving I did the change of address paper and everything they…read moresent my I sent my package to my old address after they've been sending the mail to my PO Box for months so my package got stolen then I went up there and I talk to this asshole who told me it was not their fault and I had to do all the stuff because they didn't have their regular carry out only. i forget to I forgot to mention I was up there two days in a row ; tried to get my package but the man who was at the October 1 Saturday morning at 9 o'clock he was the asshole rude ass hell

I purchased a money order 3 months ago for $560 I was told they would look into it and track it…read morenobody has cashed it is what the letter from the post office and they were supposed to send me a check I still havnt gotten a Check and I've called about it several times and I get told they can't do anything about it. This is definitely a poor way to do business!!!!!!!!! I definitely won't go back to any post office for a money order this is ridiculous!!!!!!!

Most of my mail has arrived safely and intact but, over the course of two months, I have had two…read moreletter-sized packages never arrive, one arrive butchered (they included it in a plastic slip saying "We Care" and apologized), and a big package arrive bashed in. Quality control for the Columbia Post Office appears to be on the downward slope.

In typical government fashion, the hours for this post office randomly changed, closing their doors…read moreoutside their posted online and posted store hours (2hrs early). I got there a 5PM, and the doors were shut. They claim they were told yesterday about the new hours, and now me and other customers were not able to use their services because they randomly changed their hours. You keep increasing your stamp price, and your services keep decreasing!

All of the staff in there are always super friendly! We have never had any issues! And our mail…read morecarrier is always on time! They will help you if you need to return items or locate items! Great customer service!

Stolen package / lost package. I really don't know what's the reasoning for this issue but it's…read moreridiculous. When I called to report that my package was missing i called several time's in a row but still no answer. when i finally called back again the phone was removed off of the ringer, i calmed down waited patiently and called back again. to my surprise the guy that answered the phone told me "well the package said delivered but then went on to say I don't think the sender sent it to us, but if that was the case why did my package say delivered by the carrier and handed off to a stranger.