I visited here at 1pm on a Wednesday afternoon for the primary person of checking for my missing mail. I went on vacation and utilized the hold service. I was supposed to receive my mail the next day but I did not and several days had passed. While the staff were friendly, my issue was not resolved, which was frustrating. They checked to the back to see if it was there and wasn't. They couldn't tell me any other steps and I was told I had to call customer service, which is an 800 number... That was an annoying process. Calling customer service makes it difficult to get in touch with an actual person and the wait time was long. Thankfully, they have the option for a call back. Nonetheless, I feel like they should be knowledgeable about common issues that may arise such as how to report missing mail online, etc. It was a stressful day. read more

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How absurd is it to write a review of a post office. However, this location is SO BAD that I feel that it needs to be done. About a month ago I did an online change of address but immediately realized that I entered the wrong date for my move. I went to this post office to speak with an employee in hope of getting the change order adjusted immediately. The agent I spoke with didn't know what to do, so she conferred with the agent next to her. It was determined that the best course of action was to cancel the address change request and start fresh when it went through, in about three days or so. She entered the cancellation. Except she apparently didn't. I checked online and the change order had not been cancelled. I had to do it myself, no big deal. When I actually did receive notice that the change was cancelled, I waited a few more days (as she had suggested) and then went back to this post office with a change of address card with the correct move date. I figured I'd do it the old-fashioned way with the card this time so I could ensure that no mistake was made. Ironically, I had the same agent. She entered my COA info, even examined my driver's license. But guess what. It's two weeks later, I check the online system, and there's no change of address on file for me. This was not my first negative experience at this post office. The workers are completely indifferent and often rude. read more

If I could pick zero stars i would. I have never experienced a post office like this EVER! I have never wanted to move out of an area because of a POST OFFICE. They either don't want to work or they are not that smart. You may not get your mail or it may be put in someone's mailbox! I even had a package get delivered to another address on my block and our house numbers aren't even remotely the same. I honestly don't know what to think as this is the most horrid post office in the history of post officing! read more

Does anyone work at this POST OFFICE!? Called this post office this morning starting at 9am (when they open) 37 times, not one single answer. 37 times. wow. I am in the shipping business so i understand things get busy, but come on. read more

At it again !!! Having been waiting on a very important piece of mail ... tracking said would be here by 5:30 yesterday. We were home. We have a camera on front of our home all the way to mailbox can be seen. At 7:40 we get a notice that USPS TRIED TO DELIVER .... Lied... no one came to our door... no one came to our house... no attempt was made. No notice was left either. Once again the USPO does not only NOT DELIVER... but also sends deceptive info about a deliver attempt. If I don't get it today ... I'm again calling for assistance via the fraud department. They caught this very same post office on Yanceyville Street at the Summit location in fraudulent activity before. read more

I can't believe I am writing this. On July 31, it stated a package that I sent to a relative was delivered. My relative stated she never received the package as it stated, "Your item was delivered to the front desk, reception area, or mail room at 12:45 pm on July 31, 2023, in GREENSBORO, NC 27405." She lives in a newly built house for the past two plus years, therefore there is no front desk, reception area, or mail room. We believed perhaps it was delivered back to the local postal office. With inquires on both our ends, emails sent to customer service, phone calls, online "missing package/where is my package" forms filled out, back and forth with USPS customer service not being able to help us out- we felt completely frustrated, overwhelmed and helpless. No one we spoke to on the phone could tell us the address of this "front desk, reception area, or mail room". There were numerous unprofessional emails being sent to us stating, "you should know where your leasing office is". There is no leasing office! After weeks of back and forth and no help from this local postal office, someone contacted my relative and stated, "a USPS worker will go to the location and take a picture of the package" in which it was "confirmed" the package was sitting at a nearby apartment complex. The worker then gave my relative the actual address and stated, "I will personally deliver this package to you myself". We felt so relieved and optimistic. The following day, my relative decided to go to the given address 25/30 mins away from her home to discover that low and behold, the receptionist states, "a USPS worker came this morning and collected several packages that were here for a few weeks". What a coincidence, right. My relative then goes to this local postal office with her newborn baby by the way, to inquire and possibly pick up the package. As she arrived at this postal office, she had to repeat the entire story to each person she encountered, in which they stated, "your package was sent back to the sender". WHAT? The manager decides to come out and point the blame on me stating it was my fault I sent the package to the wrong address when clearly, the address was handwritten in bold and confirmed my local postal office of the receiver's address. No one helped my relative. He was very rude toward her and dismissive. He never looked in the system to see that the actual issue is her address autocorrected to the mistaken address. Not only that, but there was also no new tracking number as the old one still states, "Your item was delivered to the front desk, reception area, or mail room at 12:45 pm on July 31, 2023, in GREENSBORO, NC 27405." She tried to fill out a form for a refund due to the fact we paid for shipping and if indeed it was being sent back to me, then we would have to pay for shipping with another delivery service. The point is, it has been weeks and I haven't received this "supposedly returned package", my relative hasn't received a package. We don't have a receipt for the package and to show proof of insurance to fill out claims. I feel as though something sketchy is happening at this location. Not to mention, the worker who stated, "I will personally deliver this package to you myself" was in this office and stated, "sorry for not calling you back". If you knew that there was an open case on this package, if you knew you were supposed to "personally deliver" it yourself, why not call my relative and state, "hey, your package is back at the postal office, would you like to pick it up or I can have a worker deliver it to you" as mentioned. Way over $475. This is sickening. This has been going on since July 31. Was the package delivered to the mistaken address, was it actually sent back to me...no! This place needs to be investigated and people should take them to small claims. A lawyer will be contacted regarding this issue. This location needs to be reported to the local news channel and everyone with a missing package needs to have an open case. I wish there was someone to help us! She needs to feed her baby! read more

US Post Office - Post Offices Near Me - Greensboro, North Carolina

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Terrible service Never answers the phone Just moved into a new house and I drove 20 minutes and paid for a new key and they won't tell me my mailbox number or get me an answer on when they will rekey my box. read more

Update (photos included) Sunday, July 17 A "delivery attempt" was made to our address around 4:29 pm. We got a notice from Amazon but didn't get a statement for the watch. We didn't get a statement from USPS. The information stated no access to the property. I reviewed the doorbell camera and cameras located by the carport--no mail carrier. Monday, July 18 On Monday, our camera shows a mailman dropping off 1 of 2 packages at our address at 5:39 pm. My husband goes to the door to retrieve the package. The mailman is walking down the driveway. We received an alert that the second package, a watch, was left at a neighbor's house at 5:18 pm. No notice from the mailman. My husband was also outside walking our dog at 5:11 pm on Monday. We reviewed the cameras, and there was no attempt to deliver a package at 5:18 pm. The notice said we requested that the package be dropped off at a neighbor's house. We recently moved to NC from the West Coast. Why would we ask strangers we have never met to handle our packages? Why drop off one package at our address but drop off the watch at another address? Wouldn't he have dropped off both packages at the "neighbors?" There's a 20-minute gap in time from the first drop-off. I called the customer service line to file a complaint. She asks us what the value of the watch is. The regular price is $400, but we purchased two watches on sale at $55 each. The first shipment arrived with no issues. Tuesday, July 19 9:00 am We arrive at the post office and ask to speak to a supervisor. The clerk rang for him several times, and eventually, she walked to the back to speak to him. She tells us to go to a different door. A man arrives. I ask him his name, and he tells me it's Brian. I ask if he has a badge number. He TELLS ME THAT HE ISN"T ASKING any more QUESTIONS. You can tell right away that he isn't interested in our mail. I asked him whether he had received our claim. His response was I don't check claims. Ok, Supervisor. We tell him our story. I showed him my out-of-state ID to prove that we had just moved to NC. I ask for the name of the postmaster. The Postmaster is Rodney White. We give him the tracking number. He leaves and comes right back to tell us that everyone makes mistakes. He tells us that the geo-tracking shows that the package was dropped off Twenty minutes away at the wrong address. He tells us that the postman will go by the house to try and retrieve the package. Really? Who is going to give back an expensive watch? He is about to slam the door on us when I ask more questions. He TELLS ME again THAT HE ISN"T ASKING any more QUESTIONS. My husband tells him we have the mailman on camera, and they falsified documents. All he could say to us was that I was not answering any more questions. I said to him that the postman had stolen the watch. HE LAUGHED It was the only time he showed real emotion. BAD service and SHADY Delivery practices. Tuesday 10:39 am A man appears at our door. He pretends to ring the doorbell. No alerts and I'm in the front room. He leaves the watch at the door and then begins talking to the camera. He goes on to say that the package was left at his address by mistake. The watch had been open. The cloth was removed from the plastic. Shady, just shady. At 1:22 pm I got a call from Summit Station asking if I had received my package. He mentioned that it stated for the package to be scanned and if the neighbor had returned it. I reported this incident to the consumer affairs for the post office. She knew right away they had pulled this scam before avoid this location 1585 Yanceyville St Greensboro, NC 27405 read more

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Worst service ever. Package supposed to go to king nc and goes to Pittsburgh pa. No one will answer the phone and 1800 number is a waste of time. Lucky if they get your mail correct. Not my first time with problems here. read more

One of my favorite post office's. I mail off samples for my side business so I frequent this post office quite often. I really enjoy how quick and friendly everyone is, even on busy days. I usually come here on my lunch break so getting in and out is a must for me! read more

The letter carrier in our neighborhood is the worst I've ever encountered in my entire life! His level of service does not include customer service at all. He continues to ride right past our mailbox after several logged complaints. On several occasions we have had outgoing mail, he rode right past the box, we had to yell out loud for him to come back to pick up the mail. One day I scheduled a delivery and rode right past the house on that request too. He got an attitude when we asked him why he keeps riding past-he called the police on us! His supervisor told him he can continue to ride past our mailbox and NOT DELIVER OUR MAIL. This is unlawful. Very dissatisfied. read more

I have lived at my address for over 3 years. My mail has recently been going back as No Such Number. My new Drivers License was sent back to the DMV and the post office had the nerve to tell me it's because it was the wrong address. I couldn't see what address the DMV put on the letter other than what was in my temporary license. Well today my bank got my bank statement back and I got it directly from them with the return sticker and all on the envelope. The address is correct and not one thing wrong with it. So now I'm going to use this to show the post master that their carrier is lying about wrong address. This is why most of my things are all paperless. The bank statement will be paperless from now on. Don't lie to me when it's your carrier that's lying. read more

Wicked cool post office is wild with Christmas traffic however in and out with smiles on the way read more

US Post Office - Busy with holiday mail service - Post Offices Near Me - Greensboro, North Carolina

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Just relocated to Greensboro from NJ. Staff at this location are very courteous and patient. Only issue I had was waiting over a month to receive new mailbox key . But it seems to be something with staffing as only 1 person was in charge of making new mailbox keys . As of now , I finally got my keys , and don't have to stalk the carrier . Other than that , typical postal experience . Not bad , not excellent . read more

There is some serious problem with the post office, it's been 3 months and I have not received my ID and other mail. Every time I go there they giving me BS, something need to be done about the office and delivery person. read more

Most difficult and ignorant employees at any post office I've been to. It's a wonder how they manage to put their own shoes on in the morning. read more

If there a -5 star this would be the company to get it. Try hiring someone that will work. The mail carrier for McKnight Mill is needless to say need a job behind the desk. read more

One of the worse, post offices around. Got a pick up slip, and yet the post office is closed on Saturdays. The sad part is , both of my parents was home all day Friday...They want the cost of a stamps to go up, to go along with less work effort. This is why no one ships with USPS. Just bad business. read more

I received a notification that a package had arrived for pickup. I went to my local post office to retrieve the package. The package presented was badly soiled as if someone had poured oil all over it.  I asked the attendant, "what happened to the box?" He said liquid spilled from inside the box.  I responded that I do not have liquids in my order. He then asked for me to verify my address. I gave it and he recited a different address on the box than my address (3832). I responded that this couldn't be my package since the address doesn't match and I do not have any liquids in my package. He went to search for my package. About 40-45 minutes later of my standing at the counter, the supervisor emerges tell me the package was lost inside their facility. He asked to get my information to follow up with me once the package was located. About eight minutes after leaving the facility, I received a call to say they found it and please come back.  When I arrived back at the facility, the investigator presented me with the same box from before! Something must have been amiss in the mailing information, but the tracking number was listed as plain as day on the box. All the attendant had to do was literally match the tracking number on the box to the tracking number on the slip. My trip to the post office should have taken no more than 10 to 15 minutes, but this experience lasted for over an hour and caused me to miss my business meeting.  Furthermore, when I shared my concern with the investigator, he mocked me and dismissed me. There was no apology for my time wasted, nor the frustration they caused me due to their inept, roughshod customer service experience.  The sad part is that this was the 2nd time I had this experience at this station.  Just sad. read more

friday night march the first 2019 carrier did not deliver mail at all saw the mail person go down the street but they never came back up the street saw them with the mail it was about 5 : 30 6 a clock read more

Most of the time our mail is delivered correctly but my request for package pickup is not always done on time. Today is July 3, 2017 and I had 2 packages to be picked up. I requested a package pickup as usual last night around 11:00pm and had the packages where indicated on the request by 9:00am. Two different mail trucks came by today. One left mail in my box. My packages were not picked up. Now it will be 2 days before they are picked up since tomorrow is a holiday. This is a great inconvenience to the people who were to get these packages. Very irritating to me. No excuse for this. Sometimes our mailman goes around our cul-de-sac 3 times -- do you think maybe his mail is not in order for delivery? Duh! read more

I'd rather give this no starts. Ordered a package Friday with Amazon prime, it was expected to be delivered Sunday. Here it is, Sunday, I've been expecting this package all day to get a notification from Amazon saying it couldn't be delivered because my "business" is closed. But yet, this is a personal delivery, to my house, in a residential community and the nearest business is atleast 1/2 a mile away. How is it possible?! read more