Went to ship something on ebay, the man told me I should pay 7 dollars to print a shipping label…read morefrom ebay so he could scan the bar code. he took my phone and clicked on it for me but no bar code popped up. he didn't apologize and I was out 7 bucks plus the $14 to ship it. he gave me the wrong tracking number too. a righteous man wouldve taken 7 off from the 14, he was a moron. never going back there

Short lines-even at lunch; friendly people and convenient…read more The parking lot needs a makeover, but otherwise one of the best post offices in the triad.

This post office was marked permanently closed on the Waze App, but I confirmed it is open and…read morefully operating today. The office is bustling, but the professionals working there work efficiently and with kind demeanors. Although there was a wait due to the steady flow of customers, I was glad to wait in such an orderly fashion. The lone Postal Worker, Monica, handled herself like a seasoned pro and got customers through swiftly. When a co-worker joined her, things went even more smoothly, and I got back in line to ask another question to save myself the time and frustration of agonizing through Google search for the answer. I'm glad I did. Monica answered my question and gave me the materials I could use to prepare for my next trip to the USPS and make things even more effortless AND less costly. I've always been a fan of the Postal Workers Union. Like many of our "blue-collar" workers, I feel that postal workers are undervalued and underpaid. They provide invaluable services, usually with a smile. I am most GRATEFUL for my local postal work and for this post office.

I had an extremely unacceptable experience at this USPS location while trying to verify my identity…read morefor a Change of Address request. After being instructed through the USPS online system to verify in person, I followed every step exactly as directed. I brought my barcode, a valid primary ID, and a voter registration card, which is clearly listed by USPS as an acceptable form of secondary ID. From the moment I walked in, the clerk was rude and dismissive. She barely made eye contact, gave me clipped commands like "I need your ID" and "I need the barcode," and made no effort to assist or engage. I had to awkwardly reach across the counter while she sat still. She complained about glare on her screen and then delayed the process by questioning my voter registration card. First she claimed it was expired, then she said "we do not do those up north." She called over a coworker who clearly did not even know what kind of document was being discussed and confused voter registration with vehicle registration. Both employees showed a clear lack of understanding of USPS policy. When I offered to provide a utility bill instead, which is also an acceptable form of secondary ID per USPS, she told me "we do not do those" either. At that point it was clear she was just making excuses rather than following actual USPS guidelines. After stalling and checking with someone in the back, she finally scanned the barcode and completed the process. But even then, she did not confirm anything or give me a receipt. When I asked if it was done, she brushed me off by saying "they probs just gonna send you sum in the mail," giving me no clear confirmation at all. Only after I asked again did she finally acknowledge the process had been completed. This was a simple, routine service that should have taken five minutes. Instead, I was treated with indifference, hit with misinformation, and left unsure if anything had even been processed until I pushed for confirmation. I followed every instruction from USPS to the letter and was still nearly turned away because your staff do not understand your own policies. This kind of experience is unacceptable from any public-facing service, let alone a federal agency responsible for mail and identity verification.

I visited here at 1pm on a Wednesday afternoon for the primary person of checking for my missing…read moremail. I went on vacation and utilized the hold service. I was supposed to receive my mail the next day but I did not and several days had passed. While the staff were friendly, my issue was not resolved, which was frustrating. They checked to the back to see if it was there and wasn't. They couldn't tell me any other steps and I was told I had to call customer service, which is an 800 number... That was an annoying process. Calling customer service makes it difficult to get in touch with an actual person and the wait time was long. Thankfully, they have the option for a call back. Nonetheless, I feel like they should be knowledgeable about common issues that may arise such as how to report missing mail online, etc. It was a stressful day.

How absurd is it to write a review of a post office. However, this location is SO BAD that I feel…read morethat it needs to be done. About a month ago I did an online change of address but immediately realized that I entered the wrong date for my move. I went to this post office to speak with an employee in hope of getting the change order adjusted immediately. The agent I spoke with didn't know what to do, so she conferred with the agent next to her. It was determined that the best course of action was to cancel the address change request and start fresh when it went through, in about three days or so. She entered the cancellation. Except she apparently didn't. I checked online and the change order had not been cancelled. I had to do it myself, no big deal. When I actually did receive notice that the change was cancelled, I waited a few more days (as she had suggested) and then went back to this post office with a change of address card with the correct move date. I figured I'd do it the old-fashioned way with the card this time so I could ensure that no mistake was made. Ironically, I had the same agent. She entered my COA info, even examined my driver's license. But guess what. It's two weeks later, I check the online system, and there's no change of address on file for me. This was not my first negative experience at this post office. The workers are completely indifferent and often rude.

An older white male behind the counter is extremely rude to customers every single time I have seen…read morehim working. He was being rude to the customer in front of me today and when I called him out on it, he refused to give his name and when asked who the supervisor was, he said, "Me!" Plan to lodge a complaint. This is not a one off thing that you can explain away by saying, "Maybe he's having a bad day"...If so, every day is bad for him. I would avoid this branch at all cost unless youre ready to be treated poorly...

This is my favorite Greensboro post office. Even in the midst of Christmas rush, they are not busy…read more I have been here two Christmases in a row and always had better luck than the off-peak transactions I have encountered at other locations. I appreciate their courteous staff and ease of location. I had to mail some packages today, and I appreciated the friendliness of their employees.

If you plan to use the mailboxes, or the self service kiosks, you'd be fine…read more If you have to get some help from the staff, then be prepared for some wait time. The staff tries to help everyone, but it is inefficient.

My package hasn't moved from this location since May 4. By reading the reviews now I feel it maybe…read morewas stolen from a worker .

Convenient location, helpful staff, and location stays fully stocked…read more They have a kiosk that allows you to skip waiting in line. That's a plus and it always works. Parking can be difficult at times due to how busy this location gets but it is usually convenient.

I frequent this location for shipments and returns. Today was NOT my first encounter with this…read moreemployee. There was a person in front of me who was helped and left. I was the only person in the store. She chose to label other packages in the store instead of assisting me. When questioned, she said the boxes were there first. After 10 minutes of waiting, she has me move to another register. I was trying to see her name plate and she turns it towards me and says "can you see it?!" She was rude throughout my transactions. Then she throws a UPS store card at me and says I can leave my review there. There are many struggling, capable people who would love to have the job that she apparently hates. I am very hopeful that UPS would rather have a pleasant, customer-oriented person representing their company instead of this miserable, bad-mannered, impolite individual. Common courtesy isn't hard. I will not use this location again and also will avoid UPS when possible.

For years when I have worked in the Greensboro area I have always used the USPS located on the…read morethird floor on Four Seasons Towne Center. Today I go there soon after 10 a.m. to find the post office not open. This location now opens at 11 a.m. and is closed Wednesdays & Saturdays. To add to the inconvenience, you cannot mail anything via dropboxes while they are not open. I was very inconvenienced by these new policies and had to drive out of my way to find another open USPS.