Horrible! The worker here never opens up the store on time. You will wait an indefinite period of…read moretime for her to open the store. Go to another location

I have had good experiences at this post office. The employees seem dedicated to efficiency. They…read morereally help to move people along. I also feel like they have been helpful with finding the fastest and most economical shipping options. I am satisfied with this post office!

This location is really bad. Honestly an embarrassment to the United States Postal Service…read more Everything in it looks like it has been used roughly for at least 30 years. I like to support USPS over private companies, however they are not making it an enjoyable experience to use them. From a service prospective, 2 weeks before Christmas they only have 1 person working. She unfortunately can only do what she can. However, she clearly isn't even trained well enough to know where supplies are, as the label machine ran out of paper and she had to call someone to let her know where more was. Lastly, if they can't afford to pay more employees they should install a stamp machine here so you don't have to wait in line to buy stamps.

The two women workers at the front have a stank attitude for no reason. Being rude to people asking…read morefor help is not cute, especially if you're a worker.

The woman at the front desk is extremely rude and unprofessional. This was not my first bad…read moreexperience with her she has been disrespectful to me and other customers multiple times but today was the worst. While I was in line, a customer left and she sprayed Lysol all over the counter and loudly complained to everyone that she "hates when customers do that," even though he did nothing wrong. It was uncomfortable and unnecessary. When it was my turn, I asked for certified mail and she immediately started raising her voice at me and other customers, telling everyone to have everything ready. Her attitude was completely aggressive for no reason. After checking me out, she threw my envelope onto the floor. I was honestly shocked. I ended up leaving at that point, and as I walked out, she continued yelling to other customers about my "attitude," which was completely unprofessional. I only come to this location because it's the only USPS within walking distance, but based on repeated experiences like this, I would not recommend it.

The postmaster (and only employee) is very friendly and helpful. Hard to stand all day, but she…read moredoes it with a smile.

Dear US Postmaster General:…read more if you are looking for additional locations to consider for permanent closure, might I suggest THIS ONE, based solely on the woman working there at 9am Friday January 8th. Dear Readers, picture in your mind the stereotypical grouchy, unsmiling, overpaid Government employee, and you will know what I am talking about. I was 4th in line, witnessed her bossing around the poor man working with her, then getting bitchy with the man who shoveled out $80 to send a box overseas, but he didn't speak English. Hey, he had the right forms, and the $80 in cash, so who cares. And my crime? I am moving to DC, needed a PO box, and only had my Driver's license with me. Oh, and a wallet full of other ID's, but not my vehicle registration, because that was in my car, which was not in line with me at the PO, because why would it be? What is wrong with my credit card with a photo? It was good enough at another US Post Office? What about my Blue Cross Blue Shield card? What if I didn't have a car? Stupid, miserable postal cow. So I went to the very nice PO up in Cleveland Park where they were so nice, I felt as though I was home for the holidays. Nice man at the counter (cute in a postal kind of way), nice woman (Julie? Julia?) got my box all set up for me......

Well, really my one star is based solely on the one woman working today (8/11/12 @ approximately…read more11:40 am). I was using the automated postal center, and had two packages to mail. I was about to put them in the package drop, but then I read the note that packages over 16 oz cannot be dropped there (one of mine was). I knew there was one worker there, behind a closed door with a bell, as she was "helping" some other guy when I first came in. There was another couple that entered a few minutes after me and they were trying to figure something out about international mail. Another women and myself tried to assist them, before pointing them toward this mysterious door, behind which lurked an indignant postal worker, I would find. However, the postal worker was decent to the couple, so I figured I would try my chances. Before she closed the door, I dashed over to say - "Sorry, I have a question also." Why I started with that, I don't know, other than to appease the postal gods from tearing off my head. So I then quickly explained my dilemma (one package over 16 ounces, box says over 16 ounces is a no go, give to employee). She asks me if the packages are all ready to go. I said that they were, so she directed me to put them in the said box. I said "Are you sure?" - which was the wrong thing to say I found, as she became very defensive. She replied "ok", which I thought meant she was going to take the package, but then she was closing the door. I said "ok?" she said "ok, I told you what to do. Then you want to ask me if I am sure, this is my job." I said "Ok miss, I don't know why you have to be mean to me." She responded she was not being mean to me, but that I was questioning her integrity. I replied "Miss, I am not questioning your integrity, I just want to be sure you heard what I said about the weight." She responded that she had heard me because I repeated myself three times- which I had not. She then just closed the door on me, so yes I did say -in my normal speaking tone- you wonder why people do not like federal workers, it because they are all so rude. So I admit, not all federal workers are rude, but I have encountered my fair share of rude postal workers. I understand that my tax dollars do not go to them, unless it's a bailout, I do try to support government entities over private ones. And i support workers and unions. However, my experience with USPS really makes me question my thought process on this. If these rude postal workers worked at a private carrier, try would be fired in a few months. I would agree with Margot D who posted a review a few years back, that if in need of suggestions, the Postmaster General should close this branch-or at least remove this worker -as she is probably causing them to lose out on business. At least, they lost mine at this branch. All I am asking for here is some common decency-treat me, and the rest if your customers like humans. A little decency can go a long way in having returned to you.

A horrible experience. I spent at least 15 minutes in front of the clerk while she distractedly…read moreperused a box for stamps focussing more on her conversation with her fellow clerk about their kids, McDonalds, food choices and I can go on. Rude, unhelpful in explaining their products and a frustrating time waster. I was there for an hour to mail three priority packages with certified self addressed return envelopes. When the rating screen came up on the payment pos, she quickly forwarded to the payment screen so I was unable not rate her. I recommend Van Ness or the gentlemen at Macarthur Post Office who is truly helpful and a problem solver. I accomplished an identical task in a fraction of the time.

I would not go the xtra mile to post a review on usps but once they have lost an item over $1000…read morethat really got me No one cares and it's already over a mo now So frustrating

United States Postal Service provided me with four star service today. The package I mailed…read moreJune15th never moved through the system. My tracking said it's been in limbo since June16! I finally called the customer service line because my mailman said they could put a trace on the package. The hardest part was due to my eyes. I had to enter the tracking number. I did get a wonderful employee named Dora. My package is being returned to me. She doesn't know why but the return process started (coincidentally) July 2nd. She signed me up for text messages so I can get texts regarding my return. It will be very convenient. She also offered to connect me so I could order more stamps when I said I need more. I rather go to the website and select what I like. I find that is a very convenient service too. I guess I'm just glad my mission for today is accomplished! I'm still a fan of USPS since childhood.

After experiencing despicable customer service multiple times, I felt compelled to share my recent…read moreexperience. This particular post office is a low-volume location, but its proximity to my workplace means I visit approximately four times a year. The staff I have encountered clearly display that their purpose is simply to collect a check, nothing more. During my visit today, I waited to use the self-service machine to ship pre-labeled packages. A customer was having difficulty operating the machine, yet the two employees behind the counter were engaged in personal conversation and did not offer assistance. There were no other customers in the post office besides myself and the woman using the machine. After observing this for a while, I approached the male employee and asked if he could help by taking my packages. He informed me that I needed to wait for the other customer to finish and use self service, which I did. Meanwhile, I watched as he stood doing absolutely no work for the duration of the time. I hope they downsize and get rid of these slackers. USELESS

I went to mail something time sensitive at 4:15 p.m. on a Thursday. The metal barriers were already…read moredrawn, preventing customers from being served. You couldn't talk to anyone. There was no sign indicating an early closure. I went to another location.

Like many U.S. Post Offices across Washington, D.C., many comment on the "rude staff." Will they…read morerarely smile? Yes. Are they a little abrasive? Yes. Will they ask you to stand back if you're too close to customers in line? Yes. BUT if you have a good attitude and are nice, they will eventually warm up. Stopping in on a Friday afternoon in May, there wasn't a line. It's a narrow location, but sell labels, boxes, and even greeting cards. To ship a mug, I had to buy a label for 99 cents (two come in one purchase) and the worker quickly helped me. Off it went. There's street parking nearby.

This is a USPS hot spot & due to the occasional need for stamps by POTUS, lol, be prepared for a…read morelong wait during lunchtime hours of 12-1:30pm. The flip side is that the friendly & want to assist postal workers behind the counter makes the wait worthwhile. There was a three person staff today with one person floating around who had no quarrels answering questions while people waited in line. The interior was pretty much in order, supplies fully in stocked everywhere with the historic accents through out. I was able to ask a question while waiting in line, to see if there was a need to purchase tracking for a self postage package I put together. I was told no yet the packaged needed to be scanned to track. I got to the counter, smiles for everyone, got my package scanned & was good to go. A positive outcome as we know the visit to the PO are not always a happy go luck excursion. I'm glad I strolled down Penn Ave to one of the national historic sites in the Federal Triangle area to get my postal needs taking care & with good customer service.

WARNING THE DO NOT PROCESS PASSPORT APPLICATIONS AT THIS LOCATION DESPITE WHAT IT SAYS ON THE USPS…read moreWEBSITE. My wife and I booked an appointment to get our newborn a passport. Got there and was told they do not have an agent on staff and haven't for months despite what it says on the USPS website. Staff was very rude and unapologetic about the situation. They just kept pointing to a sign about walk-ins being available at the MLK library - NOT A SOLUTION TO THE PROBLEM. Don't waste your time - book a passport appointment at another post office (and call the office directly to confirm)

They're back! Four…read moreFREE COVID rapid antigen tests. Ordered on 9-26-24. Test kits arrived 9-28-24. Decent turnaround and very timely as I used four of my stashed kits over last week when I wasn't sure if my symptoms were a cold or COVID. Cold. Whew! Order kits here: https://covidtests.gov/

I'm back with another review. Some of these people are the height of incompetence…read more Bought an item that was shipped from Los Angeles. It left L.A. December 16th using Priority Mail. Tracking estimated delivery in Charlestown IN on December 19th. I signed up for tracking alerts. The package arrived in Evansville IN on December 18th. It sat in Evansville for a day then was sent right past the (Louisville KY) area to Cincinnati. Why, how stupid. The shipment sat in Cincinnati for a day and a half and then on December 20th sent to the correct USPS Regional Center in Louisville 30 minutes away from the final destination. It left Louisville early morning December 21st with no destination listed per Tracking. The package showed up December 22nd in Leitchfield KY two hours away from destination. As of this writing it's sitting in Leitchfield 3 days past the estimated delivery and not even close to destination and no estimated delivery date. OK I know the standard line, it's Christmas time and they're busy YA DA YA DA. If you bother to follow the tracking, busy has nothing to do with it, it's incompetence. Finally, I signed up for alerts and the ONLY alert I got was when the package arrived in Evansville. All other tracking was done manually because I hadn't heard from them. There needs to be a total housecleaning from top to bottom at USPS and replace these clowns.

Just wanted to post an update: This location will soon be closing, last day is 03/15/2024!…read more Now we will all have to go to Kalorama or 14th St NW

Would not ship my package because the lady couldn't balance it on the scale…read more Is it legal for a post office to not ship a package? Like isn't that what taxpayers pay them to do? They made me walk to kalorama. Don't depend on this place