This location is pretty quick and they are helpful. I've forgotten tape and to prepare the box for transportation and they've helped me on multiple times (don't rely on them they did it out of the goodness of their heart, it's customer responsibility to prepare package) But I will say I think the location is good for mailing packages. That's the only thing I've done there but it has been pleasant experience each time. Fyi: notice most reviews aren't about this location but USPS as a whole. read more

This location took almost 2 months to produce a key for my mailbox. I'm at month 3 now and this postal office still refuses to deliver my mail. I wrote Paul Gosar Congress as this is becoming a federal offense. If you too are dealing with bad USPS workers you too can write Congress to handle any issues that USPS is lacking in. read more

Absolute garbage, unable to accomplish the most basic services. The post master general is my next contact as they have been effective in resolving postal issues in the past. Too bad it has to move to that level. read more

Here we go again go down to put package in the packageDrop. not working nobody wants to help they need to do better.

To put it simply I hate our post office and mail delivery person. The reason I dislike our mail carrier is because when a package will easily fit into my mailbox the carrier instead leaves a slip requiring picking up the package at the post office and that is always a horrible experience. To get the notice I have to drive 3 miles to my mailbox then 3 miles back home then schedule a trip into town when the post office will be open and hopefully without the line at package pickup. My carrier often puts the mail in the wrong mailbox even though the mail is clearly addressed and the mailbox is clearly marked. The reason I hate the post office is because the line to pick up a package is usually long and even if it's not it is still a very slow process. Instead of having the best people at the pickup window they have people who struggle to find the packages. I have watched one postal employee walk around in circles looking for a package, repeatedly picking up a package they already looked at. Anpother time this same employee struggled to find my package and finally after an extended time went to another employee who basically walked right over and found the package. While we are all waiting in a long line for up to an hour the main mailroom has only one or two people and instead of coming out and taking some of the waiting line to speed up the process, we are ignored and continue to wait for an extended time. It's ridicules. read more

Worst run post office ever encountered. Takes an hour minimum to pick up a pkg. There are ALWAYS long lines.

It is pretty sad when its less painful to do business at the local motor vehicle dept then it is to pick up a package from the Post Office. The post master at the Kingman Az post office is a total incompetent fool. They have no system in place to retrieve packages that the carriers are too lazy to deliver. I can never get out of there in less than 45 min. I'm about to point that don't pick them up and let them go back to Amazon!!! read more

Horrible experience. The guy was absolutely rude. I had 10 to 15 poly mailers of items and one or two small boxes. He was mad that I brought that much and said if I ever did it again that he would refuse to take them. read more

My rating is ONLY about the mail carriers. The carriers in our area are TOTALLY CLUELESS!! When they deliver a package they DO NOT set the packages behind anything to hide them from porch pirates. It's COMMON SENSE not algebra!! I have a sign in the direct path of walking to put the packages behind the pillar which there are 2 literally 5 inches either direction n where do they put them??? SMACK DAB in the middle in front of my big cardboard sign. Really??? Speaking of delivery...our community is ALWAYS getting miss delivered n sometimes NOT delivered packages n mail. We complain but they fall on deaf ears. I'm referring to Chapparal Mesa development. I have had 3 packages miss delivered n I never did get them. 1 package had 3 of my dogs medicines, 1 package went out of stock n 1 package was replaced. The point is...if you can't do the job then please find another career. read more

US Post Office - See my sign? See where she placed the package? Really.... - Post Offices Near Me - Kingman, Arizona

This is the worst Post Office I have ever been to in my life. The people are unbelievably rude and refused service to me for getting a PO Box for literally zero reason whatsoever. They're providing absolutely terrible quality, I have talked with numerous people in line who say that this is a miserable experience and they hate going to this post office. It's the only one around in town, but they should fire the entire staff and replace them. The management here is the worst I have ever had to deal with in my whole life. In addition, it looks like as you can see for any of the other reviews, there are many many problems with this location, including missing packages, damaged packages really shitty customer service, refusal to help out customers. They need a massive lawsuit and they need to fire everyone on the staff. It is absolutely terrible. read more

Visited yesterday. They only had ONE clerk to help with mailing so it took a very long time and we were all lined up for days. Went to pick up a package and it was the same thing. Long line and only ONE person working. Ideally a manager would come out and help but they just hide in the back. They don't care about providing good customer service! read more

seriously there's nothing lower. no Customer service and no desire to resolve issues. Amazon is contracted through here so any hope of any kind of timely delivery is a FANTASY. Seriously, if you live anywhere remotely on a contracted route. You will never get a home delivery. It's written into the contract that they don't have to drive more than 50 ft mile from your pavement to get it to you so good luck if it's important. And the fact that orders are disappearing between Kingman and me view is an ongoing issue. Someone has light fingers. read more

This Post Offiice hires carriers that have no common sense. Our carrier left a $300 air fry oven in my drive way, infront of our garage. Could be seen from the sidewalk, but not from my door. I called the carrier out for this issue. She told me that she couldn't open the gate to my front door to put the package in a safe place. I spoke to a supervisor about the issue. We came to a solution, to leave the gate open. I did that, and the carrier still left it in the driveway even though I left the gate open. I called again and talked to the supervisor and the next package she put by the door. UPS and FedEX open the gate to deliver packages, it is safer and I have a surveillance camera that monitors the area. read more

When Kingman post office Hires these kind of people. It's time to have the post office investigated!!! I've never met the girl who delivers To Meadview; But when She decides to go thru my mail and take everything but the Bills out. Than sends them back or throws them out. ??? I couldn't figure out why she was doing this to just me. Until I find out she's friends with my ( EX)!!! I wish the KINGMAN POST OFFICE WOULD DO SOMDTHING TO PROTECT OUR MAIL!!! read more

Checked the mail in our box, there was a 7p package key in our box. 7P package box already had a key in it . 7P key would not fit any other boxes. Have had this happen way to many times before. have no idea if we had a package or who got it. In the past have had keys with the tags not matching package box. in the time we have lived in the Fripps ranch sub division we have had mail left out in the rain and not put in the box's, box's preyed open , and many cases of mail in other people's boxes . read more

Most lazy delivery drivers I've ever come across. If your house is out of their way they just make up that they couldn't access your driveway. When I went in to get my package due to incompetence,not only was the gay guy behind the counter rude and extremely useless but there were 7 other people in front of me there to pick up their packages for the exact same reason. It appears that the driver just didn't want to get out of his truck that day and according to the countless 1 star reviews, this is normal for this location. This place is a joke. read more

This will be third complaint always line back up. Six mouth ago complained to a manager. They said they had four people always up front. This manager was a liar. I come here 4 to 6 days a week. Only three people. read more

I've made several trips and spent several hours waiting in line attempting to cash a money order but the post office doesn't have adequate funds to cash the money orders they issue. I also wanted to pick up a package that's been sitting there for a few days that they didn't feel like delivering, they wouldn't even check. Everyone that works there has the wonderful "I work for the government" attitude and couldn't possibly care less about helping a customer. I'd give a negative star rating if I could. read more

I had to give it a 1 star but it deserves NEGATIVE stars. Cluster mail boxes installed a long time ago, keys and plot map (many times) provided to PO. PO blames developer who did everything right. Neighbors have had to go to PO for +1 year to pick up mail because imbecile fed government agency can't seem to figure it out. I just moved here from a mile away. There have been MANY complaints. Hoping this squeaky wheel can make something happen. Why do we pay taxes? Why do idiots get paid to say "I'll check on it" time and time again? Written complaints have been filed several times to no avail. The sweet delivery person said she could fix it in 20 minutes if "they" let her. She is awesome but powerless. Fire the person that runs this branch and perhaps find someone that can put one foot in front of the other. read more

I wish someone would defund usps. It's about time honestly. But this one specifically is awful. I feel horrible for the few good employees that work there. Had an awful time getting ahold of anyone when someone kept parking their cars in front of the mail box causing us to have all our mail returned to sender. Wouldn't be an issue if it wasn't our business address and they were sending peoples payments back. Took 3 years for them to finally get someone else involved after we had to start calling the sheriffs office every time they parked there. Finally let us move our mailbox to a different block of boxes out of sequence. Now we're moving and I've been trying to establish a new mailbox where we're moving to and they haven't answered the phones in weeks. And now the line goes dead when it rings for too long. Awful branch. Someone needs to sort this place out. read more

We have a business and we do online as well. The mail service has known forever to come in and pick up the mail. We never know if it is going to be one package or several packages outgoing. We have never had problems until recently with one of the carriers his name is Cody. He used to come in no problem but now for him to come in we have to feel out a thing online daily to get our packages picked up if he is the one working the route. He is super lazy and I guess he feels privileged being he is the son of one of the mail heads at the post office. I hope daddy's boy finds a better job soon I'm sorry he wasn't taught how to work better. Written by Ester. read more

Been getting mail & packages for 1 1/2 years with no problems, now we are getting notes in our mailbox refusing to deliver packages to our home, claiming we are over 1/2 miles away from mailbox (we are not), and our road isn't maintained which we are private maintained and not county maintained. Motorhome, boat, garbage truck, other delivery trucks have no problems, plus we've had complements on the road since it is private maintained vs county maintained. Management needs to step up and bring back employees with a good work ethic. read more

The USPS Team Columbo welcomes you to Kingman. We bought a home in the summer of 2023 that only has banks of mailboxes a mile away (no mailbox outside the home). For 7 months while we waited to sell our home out of state, we drove in monthly and retrieved the mail from the box. This month we moved into the Kingman home and have retrieved the mail every couple days. Until today, that is, when the postal worker locked us out of our own box. The reason? A good guess is that the postal employee has fallen victim to what so many US employees have...a sad, pathetic work life makes their imaginations run wild in order to create something--anything--interesting happening. They imagine their must be some crime occurring and so they spring into action and join Team Columbo to unearth whatever mysterious goings on are occurring. It Must be something Criminal occurring when all that crap junk mail is being retrieved so quickly! Now, we are unable to retrieve our pet tags with the current address and a large package has been marked by USPS as undeliverable because "the box is full". Welcome to Kingman indeed. Stay classy, USPS. read more

I have repeatedly asked for them to deliver packages to the front door. my neighbor has a mailbox on the front side. My box is on the back side of my house, which is where my dogs are locked. my dog ripped open a package that had medical supplies in it. And they ended up all over the yard. I understand that you think I should probably make sure my dog doesn't get into packages. But that's really quite difficult when he's outside. And because of my disability I'm inside. I have actually sat in the backyard waiting for the postal worker. To come by because it is of his usual delivery time. to know success. I followed him one da, he stopped at several houses and got out of his Van and delivered. What looked like just one piece of paper? I didn't observe any boxes. The 1 day I did capture him. He said he couldn't do it. He didn't ever have enough time. it takes me sometimes after almost 2 weeks to find someone who can go to the Post Office and pick up packages for me. I Don't have a lot of people in town The person at the Post Office did divulge some information to one of my people picking up packages, that I as an RN, would consider a HIPPA violation . The man driving my Van, I think I would go to HR or ADA. I am trying to find a way for this to work for both of us. But I can't afford to have $80 of sterile products disregarded. The seller even specified for it to be delivered to the DIAGONAL WAY side of the house. read more

So my family's mailbox was vandalized and broken a week and a half ago and I've been trying since then to get in contact with the United States postal service because I don't see the point in us having to fix our vandalized mailbox. Even though we were not the one that broke it and we got it to the post office we didn't put it ourselves but we have to fix it ourselves now and then I can't even get anyone to answer the post office because we don't haven't had mail in about a week now so I'm putting this help if I could give you guys a double zero because in every area the post office is lacking I'm talking customer service rude employees they don't answer the self the telephone when you do get them to answer the telephone they're even rude to you there The band at the vandalism fraud number that the post office gave me was rude to me as well I just think that it's really messed up when what's the point in the post office I don't have a car to get to the post office myself also on top of it all so now I guess I just go without mail All because the post office doesn't want to do their job correctly so like I said I'd give this a double zero if I could but I'm going to leave it at no stars and this would be the Kingman Arizona United States Post office Unfortunately apparently I have to put a star so I'm giving it a one cuz if I don't give it a star I can't post it but no I want it to be a zero instead read more

I am so fed up with the Kingman post office. I am disabled and I track every single package because I want to be ready when they arrive. Unfortunately they deliver packages whenever it's convenient for them, I was suppose to get a package today that is a birthday gift, I know it was suppose to arrive today, Kingman post office received it at 2:01 this morning along with several other packages, I received everything but the birthday gift, I'm so fed up and want to complain and I have complained but nobody listens or they don't care because absolutely nothing has been done to fix the problem, if I was running that place I guarantee it would be fixed but, me and everyone who lives in Kingman just have to deal with them doing a very poor job, read more

They have an employee by the name of Linda she's an old lady that needs to retire she is very rude she has no sense of customer service she doesn't listen to what the customer wants she's just rattling off her with her mouth does not give you time to tell her what your needs are she needs to retire or the postmaster needs to do something about her this is not the first time I've had run-ins with her read more

I have been trying to setup mailboxes on two properties I bought for months, to no avail. They first told me they needed proof to show I owned the properties. I showed the postal worker the PDFs on my phone but she wouldn't accept it as it needed to be in paper form. So I had to make another errand, wait in line for 40 minutes again to show her the paper proof, which was the same PDF just printed. She glanced at it and was like "yeah, ok". So not sure why I had to kill a tree and waste more time for something that was clearly at her discretion, it wasn't like they needed copies or anything like that. I was told I would get a call but I never hear back from them again. After a month, I walk in and I get this elderly lady who had just previously spent 10 minutes complaining to a customer how "the youth doesn't want to work" and "they waste money on starbucks." I could not believe the level of unprofessionalism displayed by this postal worker. I would be embarrassed. Unfortunately for me, this would end up being the person I have deal with and she was absolutely the worst. She fought me on why I had two houses and that I shouldn't be trying to setup the mailboxes as that's for the people who live in them but obviously that is not how these houses are being used. She finally investigates my original request and finds no record of it, which just infuriates me as I spent so much time trying to get them setup. Then she tells me someone will call me, without even asking me for the number! I just can't believe how awful this office is run. read more

Grumbling woman behind her plexiglass shield, fully muzzled and just plain angry that she even has to be there, working for the guvmnt. When she saw me, a full facial nudist, she instinctively backed away in terror, rushing to get me gone. She failed miserably at "customer service ", but then again, why even try? Sitting there waiting for her pension, and hoping not to die before retirement. Ugh... read more

I ordered and sent a house warming gift via Amazon and it was to deliver on Saturday 9/18/21 and 1901 Johnson Ave Post Office in Kingman chose to hold it & not deliver it. They marked the package "held for pick up by request" without ever attempting to deliver. Then my cousin goes to the post office 9/20/21 and the lady behind the counter refused to get the package for her, from the back. Told her she was too busy, there were 3 total people in the post office. I am FURIOUS. Not to mention the card I sent over a week ago has not been delivered. This is unacceptable service. And if I hear one more recording blaming it on the VIRUS.... UNACCEPTABLE CUSTOMER SERVICE. Who the hell does this USPS Employee thinks she is refusing people their packages and mail? My cousin HAS THE TRACKING NUMBER read more

Useless, claim they tried to deliver package at 1030 this morning, been home all day, path shoveled to mailbox, they never even came up this road and attempted to deliver, just marked it that way to cover thier A**!! Tried called local office, no one will answer phone, is how they handle everything! How they are still allowed to carry 'mail' is beyond me. read more

the drivers often don't even attempt to deliver if the item is larger than an envelope; if you're lucky and they bring one package, there will always be another they didn't bring, that they also didn't leave a slip for. the next day they will "attempt to redeliver" which really means they just bring your pick up slip, if you're lucky, some of us wait 2-3 days just for the pick up slip that claims they "tried the front door" even though they are "prohibited" from coming to your door if you have a community mailbox. depending on the time of the week, the reason for no delivery will be marked as "mailbox doesn't exist" or "extreme weather" when its 70 out. now that you've waited an extra 2-5 days for your pick up slip, you will be happy to learn you'll have to wait in an hour long line with the rest of the city of Kingman waiting for their packages. There are only ever two people to help, while the other desk remains open and empty. are you waiting on insulin? who cares. expedited medication or medical equipment? shut up peasant! after your hour long wait, you'll be greeted by some of kingman's most established walking artifacts- don't want to tell this strange woman behind the counter the intimate details of the package shes holding ransom? she doesn't like that, and deserves to know whats in your mail! if you get the "younger" blond one, good luck- she clearly hates her job and resents the people who have to ask her for assistance- and don't ever point out her mistake or that she missed one of the packages on the slip, she takes being corrected extremely personally. JOIN ME IN REPORTING THIS LOCATION TO THE CONSUMER AFFAIRS OFFICE IN PHOENIX. INFORMATION BELOW: CONSUMER AFFAIRS UNITED STATES POSTAL SERVICE PO BOX 61713 PHOENIX AZ 85082-1713 Phone: 1-800-ASK-USPS Fax: 602-225-5407 read more

long lines short staffed rude employees! shouldn't take hours to get your mail! package pickup employees disappear for 20-30 minutes! all around poor service, read more

The ladies at the front desk are rude and mouthing off. I ask a question? The answer as if I should already know the answer and with that smart azz tone!! read more

Here we are two days after package was delivered to facility, still can't get package. This is a expensive item, like holy heck this place is a joke. People who work here once again rude as can be. Not helpful. Flat out disgusted with this place read more

There is something wrong with this Post Office. From the time I walked in the door it was like I was an obstacle to their daily routine. I have been to Post Offices all over the country and this one is exceptionally bad. Find some people who have the personality to do this job. I know it's a pain to deal with the public...I couldn't do it, which is why I don't work at a PO counter. read more

Worse Postal Service ever. There is never a week that goes by they haven't messed up. It's bad when someone who lives blocks away brings you your mail that was delivered to their house and it's bad when you have to deliver some else mail to them. They have lost over half a dozen packages, delivered someone else's mail to our home address and to our P.O. Box. Someone needs to investigate them. Forget defunding other departments. This place needs to be closed and new personnel needs to be hired. I can think of two that are good and work hard, but the rest need to go. read more

I am having a package delivered to my office on stockton hill. Tracking said out for delivery in the morning and that delivery would be before 9PM. I had appointments booked through 4PM, so I stayed late. At 6:30PM I got an alert that delivery attempt was made at 5PM and no access. Funny b/c I was sitting in the front office at that time with a 6' X 4' window right next to me looking at the parking lot. No one drove into the lot let alone tried the door Which has a mail slot in it. At approx 6:35 PM after trying to phone a complaint, I was typing up a complaint on the USPS main website. Again in the front office by the window and front door looking over the entire parking lot. I left at 7PM. Checked tracking again on my phone just b/c I was pissed periodically the rest of the night. Tried calling Kingman local USPS phone is off the receiver. Checked tracking and there is an update for yesterday at 6:36 PM saying they attempted again with no access. How do they update 14 hours later. Especially, in a well marked business location with an open front door and lie their mouths off. Isn't messing with the mail a federal offense??? 'Neither rain nor snow nor hail nor sleet' is now "Neither 1 nor 2 nor 3&4 shall keep us from our local pub's door" read more

US Post Office - Post Offices Near Me - Kingman, Arizona

This review is specifically for the mailwoman Yolanda (yoyo) who worked my route for the past few years. I have since moved. I am only writing this review based on my experience with this individual. Yoyo needs to be recognized for her cheerful spirit, friendly attitude (no matter what day of the week), and her professionalism. I've dealt other's who have stone-face, no sense of pride, no acknowledgment of you if you're standing right there, and no sense of care for your packages/mail. Yoyo always left our packages in a safe place if we weren't home, and always knocked if we were home. She would actually converse with us and ask how we're doing. This woman needs a raise, but at the least, to be recognized. Probably the most cheerful and bubbly postal worker I have ever met. To bad they're not all like that. Great job Yo yo! read more

They are useless...I've had my mailbox post ran over and destroyed...had to buy a new one they didn't reimburse me...Now a package was stolen probably by the driver I can't prove it yet they don't care.... read more