They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

Sam helped me today and was such a rock star! He helped me with many various packages and stayed in…read moremy budget. Super easy, super fast, super guy!

With the post office not as reliable as it has been in the past...I use UPS every now and then for…read moreshipping options. I was shocked to find out they no longer provide UPS branded envelopes if you are sending something letter sized like you would if you worked for a business. I also wasn't too excited that I shipped something ground on a Wednesday and they said it would arrive on Monday and it didn't arrive until Tuesday. The cost for that envelope was $15 too. I think these places need to guarantee a date otherwise you get some type of refund. No accountability.

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

Government should actually pay for a bigger parking lot no parking for pickup lol. I was lucky to…read morefind one spot.

I think they do a great job, especially when they have been coping with COVID and staff shortages.read more

This review is based on Gartner Studios' 12" X 12" scrapbooking papers…read more My long and winding search has finally achieve closure as I've been scrying all over the cyberspace and craft arts retail stores. As an avid philatelic, Gartner Studios offer a vintage "postage stamps" in their Bon Voyage collection which is a great partnership of a few of my many passions to combine stamp collecting and scrapbooking. Sadly, no company or individual offer vintage products yet with a modern appeal.

I received one of their wedding invitation kits and was very frustrated when for some reason…read moreneither Kinko's nor Office Depot was able to print on these. I used their template and everything. I was forced to use a different quality paper and size provided by office depot because for some reason they could not print on them. Also, out of 20+ white envelops only about 8 of them are in good condition and clean. The rest of them are dirty or stained with something which I have gone ahead and attached pictures of. This is ridiculous. I am very unhappy and hope nobody else uses their services or products.

Great place. We came from Woodbury and we will continue to do all our mail from here…read more Friendly people. Thanks Kevin

It's a post office. I don't expect any level of customer service besides just doing their job. It…read morewas fine.