This post office has moved It's....... down the street from…read morethe main post office on Lindbergh boulevard

My situation is not typical for using a retail post office. This particular office happens to also…read morebe a base for other miscellaneous tasks where a person in my designated region has no choice but to use this particular post office. The mailbox I use had a lock that needed to be repaired, and the situation was such that this post office was responsible for making the contact. I'm not sure how much of the processing was on the locksmith order and I'm not privy to the communication between the respective locksmith(s) and post office. The locksmith(s) might be private to the post office rather than from a local company. I made my request on a weekday afternoon and was told that an order was put in and that there was no way to know how long the lock repair would take. I left my phone number and offered other pertinent information and offered to give them other information they might need, but that request was declined. I called in one week later on an afternoon weekday, and I was told that the order was still in but that I didn't need to call and that the order was still put in, and they confirmed my phone number with me. The representative seemed kind of annoyed I had made a phone call at all. One full month or a bit more after my initial call, I visited the post office in-person in the afternoon. They told me to make a call in the morning only and that the morning staff handle lock issues and not the afternoon. I don't remember if they took down my information, but they should've had it at this point regardless. Due to personal situation and work, I was not able to call until the following Wednesday morning after that. Tuesday night, I noticed the lock was finally handled, but there was no update on the keys. They told me that I could not have the keys delivered and that I would have to come in to the post office. I went in-person in the morning the next day afterward and in-person, the staff told me that the keys have been sitting around for so long that they sent them out with the carrier today. So, after telling them where I would be, I immediately went back to be available for the carrier asap. During all phone calls and in-person meetings from the beginning, I left the respective information including situation about how the keys had to be dropped off elsewhere nearby for personal reasons. The staff that work in the morning and the afternoon are apparently different, and it turned out as huge disconnections one after another for me. It has negatively impacted my own life and work. The pandemic, the lack of interest in jobs that may interest customer service, issues with shipments and transportation system in general presently, and the funding problems with the weird regulations preventing workers from working certain hours outside standard hours without enough of a case to warrant it, and the issues with raising rates has lead to a discombobulated system for things not in a standard realm. Some/many other foreign country post offices are worse for sending things out of the country at least or receiving packages. It seems unless we want to pay more via a reputable carrier such as UPS or FedEx (if we can), for many things where it is more money to use those services, it isn't worth sending out by those services for many shipments. The flow of standard services seems to go by well and the staff are professionally nice here.

The older Caucasian gentleman who works here is extremely rude. Any time I visit this post office…read moreit could be years later and he's at the front, he has an attitude like he's irritated with customers. It's time to retire Buddy.

Scheduled a 15 min. passport appointment at this location. When finalizing the booking it says to…read moreshow up 15 mins early so I get there 10 mins before my scheduled appointment time. About 5 mins after my appointment time had passed, the lady was still servicing the previous appt. Okay cool, that happens sometimes and they were busy. But then, when she's done (10 mins after my appointment start time) she tells me she's taking a 15 min break and will service me when she gets back!!! Now I've been at the post office for 50 mins, on my lunch break, for an appointment that should've only been 15 mins! Ridiculous

A piece of crap. Totally a piece of shit. I had two packages Amazon sent through USPS in different…read moretimes of a month, and the guys in this office, marked both as attempted without even trying to deliver, and asking me to pick them up. otherwise they will be returned to the sender. This is super far away! Assholes!

Best little post office around. Plenty of parking it's well staffed with pleasant people…read more Lines when they rarely form,move fast. And they always have the most beautiful flowers planted outside in the parking area. No one likes going to the post office, but this Ridley Park one is a Pleasant Experience.

This is the conversation I just had with the woman working at USPS today:…read more Me: Hi I'd like 2 books of stamps, please - for a total of 40. Her: We don't sell books of stamps in packs of 20. We only sell them in packs of 11. Me: Ok...I'll take four packs of 11, then. -She rings me out- Me (in my car): Why did 44 stamps cost me 44 dollars? That doesn't make any sense when they're .55 cents each... Me: *counts the number of stamps per book and finds that each book has 20 damn stamps in it and she sold me 80 stamps instead of 40* How do you work at USPS and not know that 20 stamps come in a book? And that selling a book of 11 stamps is ridiculous? And that when the cost comes up at $44, you sold me double the amount of stamps I need? Parking here also sucks.

The worst post office ever they never put the mail in the right box and they are so lazy there are…read moredays when they don't even deliver the mail not sure if its just a lazy mail man or just the post office as a whole. They even sent my mail back meanwhile I've been getting my mail to the same place for over two years.

This review is based on the post office in Glenolden, PA 19036. I went to the Glenolden post…read moreoffice (19036) on 8/24/22 at approximately 9:33 a.m. As I approached the window a gentleman was leaving and just shook his head at me. As I approached the window, the employee was sitting down staring at her phone. I placed my priority mail box into the slot of the plexiglass and pushed it towards her. She raised her head and asked "How can I assist you today." in a monotone voice. I said "Well, I want to mail some things". I thought this was obvious as the large box was right in front of her. As she took the box, I placed 4 priority mail padded envelopes in the slot. After finishing the box, she took one of the envelopes, typed what she needed to and printed the large label. She placed the label on the envelope, covering my return address. I said "Oh, you covered the return address." She looked at me, sighed and tried to peel the label off. She couldn't so she shoved the package at me and said "label won't come off, you can write the address on it". As she took my third package, I said "Please be careful not to cover the return address." She stopped, looked and me and snorted. I said "Excuse me?" She snorted again and continued inputting the package information. I asked "What's your name?" She looked at me and said "we're not playing this game." I said "What game? I simply asked your name." She said "we're not playing this game." Again, I asked "I simply asked your name. I don't know what the problem is." Employee "You ain't gonna give me a compliment." At this point I asked for her supervisor. She stopped what she was doing and said "No, you just want to start trouble." And then she stopped and stared at me. I asked "are you going to finish that?" (as she was in the middle of entering the information on my second package). She said "I am not gonna be disrespected." I said "Whatever, finish the package." She said "No, not until you apologize to me." (WHAT???) Wanting to end this confrontation, I said "I apologize." She said "Say please." I said "Please." I guess I sighed because she kept saying "you not gonna disrespect me. You made about the label over the address." I said "I simply asked you nicely to be careful." Again she stopped and looked at me. I said "Ok, just finish up." She again said "you disrespecting me". There were 2 men behind me and one said "Ladies, please. Life is too short." I said "I agree." She then loudly stated "I'm not gonna be disrespected." She finished my packages and I thought she missed one (the one on which I had to write my return address) and I said "Oh and this one." Then I noticed it was already done and said "Oh." and pushed it back to her. She snorted and laughed out loud. I paid with my credit card and hit "Print receipt". She took the receipt and started to write on it and I said "Please don't write on my receipt." (I have to input the tracking numbers and sometimes when the postal employees write on the receipts, it is hard to read the tracking number.) She stopped, looked at me and said "I have to". I said "No you don't." Still looking at me, she circled the scan code at the bottom, handed it to me and said "Have a blessed day." This is the second time she has waited on me and the first time did not go very well, but not to this level of unprofessional-ism. I have been using multiple locations of the postal service here in Delaware County (19032; 19074, 19094, etc.) and this is the WORST employee I have ever encountered. Before my recent two encounters at this location, the employee that worked at this location, Fred, was always very polite. (I had not been to this location in a few months) I contacted the recipients of the 5 packages I mailed and told them I had an "encounter" when mailing their items, so if the packages arrive damaged to please take pictures and contact me.

This post office has the worst service that I have ever encountered. They absolutely refuse to pick…read moreup packages when you request a pickup. They completely ignore the request and when you call up the manager he just shrugs it off and says they will pick it up tomorrow, which of course they don't. This use to be a good post office with good service, but now they lack any accountability.

Very helpful and informative staff. One clerk in particular goes above and beyond to help customers.read more

The lady that helped us with getting our kids and my passport was extremely helpful. She made sure…read morewe liked the photos that were taken and made sure the application was filled out completely. Hubby and I came in at the perfect time bc there was no line. We received undivided attention from her as she worked quickly yet efficiently to get all the paperwork in order. She was extremely organized even when the place started getting busy. Shortly after we came in, a line started forming. They waited a while as the passport process does take some time. I noticed some getting very irritated and I was surprised that no one from the back came up sooner to help. It was only when we were almost finished (swiping our credit card) that someone from the back came up to help the remaining customers. It seemed the lack of communication bw workers were the cause of it because if she just mentioned she was doing passports, I think someone from the back would have come up sooner.

These folks are just great. I have my packages delivered here where they can fit my PO Box or not…read morethey put a yellow sticker in my box in my packages there whenever I get it. They always greet me with a smile and are very thorough pleasant and professional. I'm going to hate it when I move.